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  • Solved

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 1 month ago

Answered by Adrenoreceptor 1 month ago

Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 1 week ago

Last reply by cor-el 4 days ago

  • Solved

ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (read more)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Firefox Browser - Today's Update got rid of my toolbar bookmarks

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly any… (read more)

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly anything in it is on the far right. I have to go to Bookmarks at the top to access my Toolbar Bookmarks. This is not very handy. I put the bookmarks I need all the time on the toolbar.

Bookmarks toolbar is set to "Always Show". It was fine before the update so...

Asked by RiverMiss 4 months ago

Answered by RiverMiss 4 months ago

  • Solved

Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (read more)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Asked by clancyrus 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 3 months ago

Answered by zeroknight 3 months ago

  • Solved

I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (read more)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 3 months ago

Answered by John carter 3 months ago

  • Solved

Youtube playback is prevented on firefox but not on Chrome when using an ad blocker.

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to s… (read more)

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to stop me from using an ad blocker or overturn my browser choice by forcing me to move from Firefox to Chrome for playback with an ad blocker enabled?

Asked by martinpugh2 4 months ago

Answered by Terry 4 months ago

Mozilla Firefox BLOCKING Kaspersky functions. Why?

bold textWhy is Mozilla Firefox BLOCKING Kaspersky products, especially Kaspersky Password Manager? It has become an continous on-going problem with many,many people usin… (read more)

bold textWhy is Mozilla Firefox BLOCKING Kaspersky products, especially Kaspersky Password Manager? It has become an continous on-going problem with many,many people using Firefox which will definitely result in Firefox loosing many users.

Is this another USA bigoted anti Russian propaganda SETUP? Kaspersky is without question, the best protection software on the market. It just works, which is more than can be said about Mozilla Firefox.

Asked by Graham 3 months ago

Last reply by zeroknight 3 months ago

How to STOP the browser translation - preferably permanently

There are already a number of questions related to how to get rid of the stupid pop-up window asking to translate the web pages. I am fluent in 4 languages, I use them al… (read more)

There are already a number of questions related to how to get rid of the stupid pop-up window asking to translate the web pages. I am fluent in 4 languages, I use them all on daily basis and for obvious reasons I cannot keep shifting any system preferences or anything else while switching between languages.

I tried copy the "about:config" which is supposed to prevent the automatic translation from being suggested. It doesn't work - the pop-up still comes. I have even rebooted the computer after. still the pop-up comes for random web pages.

Please for the next release of this otherwise magnificient (non-microsoft) browser fix this irritating feature.

it is not Firefox business to judge whether I understand the language on the pages or not. I want to be able to prevent all attempts at "user friendliness" from the browser.

Please advice when fixed.

Asked by DH 4 months ago

Last reply by cor-el 4 months ago

  • Solved

How do I get my bookmarks menu star to display on my home page?

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are fi… (read more)

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are five icons: three lines for accessing a Firefox functions menu, a "puzzle piece" icon for accessing add-ons, a U-Block Origin icon for that ad blocker, a set of vertical lines that let me access some bookmarks and history settings, and a star that, when clicked, displays my whole bookmarks menu tree, showing a combination of individual URLs and URL folders that I saved there.

    Now I am trying to set up a new Dell laptop the same way. It's running Windows 11, and I cannot find a way to display that Firefox menu star. It's got the other star (the "save to favorites" star, farther to the left), but I cannot find a way to display that "show me my bookmarks" star. How do I get that icon to display?

Asked by dak1220 4 months ago

Answered by cor-el 4 months ago

Sponsored links

Until recently, when I entered a search request, I only received sponsored links which covered part of the screen. However now the list of sponsored links has grown so m… (read more)

Until recently, when I entered a search request, I only received sponsored links which covered part of the screen. However now the list of sponsored links has grown so much that I am having to scroll through several screen pages before getting to the lings to the actual websites that I am looking for.

The number of sponsored links has grown out of all proportion and means that I am waisting a lot of time scrolling through items that are of no interest to me whatsoever. As an example, I recently made an enquiry about a medical condition and an Amazon sponsored links offered me a good deal on selling me that same medical condition!!!!

How can I or Mozilla reduce the high level of sponsored links. If it cannot be done then I will need to move to another browser.

Asked by martin-wilkins-it 4 months ago

Last reply by TyDraniu 4 months ago

Seeing my Bookmark Folders Aplabetically ALL THE TIME

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up … (read more)

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up and down trying to find the proper folder to put my Bookmark into when I am saving a new Bookmark. This design or lack there of makes Firefox feel old and clunky.

Asked by jumpsforjoy1 4 months ago

Last reply by Terry 4 months ago

Failed to check for updates

Good morning: When I click on Help and then About Firefox I see the message 'Checking for updates' and then I get 'Failed to check for updates' I have manually installe… (read more)

Good morning:

When I click on Help and then About Firefox I see the message 'Checking for updates' and then I get 'Failed to check for updates'

I have manually installed FF 115.2.1 and know 115.3.0 is available. Using Win10 and FireFox is on a portable USB stick

Attached are a screen shot and the Enterprise Policies.

What am I missing?

thanks Norbert

Asked by Norbert38 5 months ago

Last reply by Norbert38 5 months ago

How to Set - Home Button (My Corp Web URL), Firefox Start (Firefox Home)

When I open Firefox settings I can set; Firefox Home (Default), Custom URLs..., or Blank Page. I altered the Firefox Home to show a custom image per [[How to add image t… (read more)

When I open Firefox settings I can set; Firefox Home (Default), Custom URLs..., or Blank Page. I altered the Firefox Home to show a custom image per [[How to add image to my firefox home page / newtab page|https://support.mozilla.org/en-US/questions/1288490]] . Now I'd like to show the Firefox Home page every time I open Firefox or open a new blank tab.

When I read the article [[How do I set a different Home page and Home button|https://support.mozilla.org/en-US/questions/1341696]] the options in "about:config > browser.startup.page" are limited to "0-blank; 1-home page; 2-last visited page; 3-restore previous session", but there is no Firefox Home page in this option.

So, it seems I cannot have Firefox open to my custom Firefox Home page (and NewTab) image and have the home button open to my corporate web site. Is there another option that I can accomplish this?

Asked by Bill 5 months ago

Last reply by Jud 4 months ago

  • Solved

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 5 months ago

Answered by raem.kauai 5 months ago

  • Solved

How to completely disable website translation?

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone kn… (read more)

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone knowing more than a single language. No extensions related. I need to completely disable that. My firefox is up to date: 118.0.1 (64-bit).

Thank you Arturo

Asked by arturoshaw 5 months ago

Answered by TyDraniu 5 months ago