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FireFox No Longer Asking To Save Passwords

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple… (read more)

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple account. It was working two days ago when I had to count on it remembering those credentials from over 2 years ago in order to change my password. After changing it I have signed in a few times to get it to remember my new password but it isn't asking me. Any idea why and how I can correct it?

Asked by hlewton 5 months ago

Last reply by hlewton 5 months ago

  • Solved

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 5 months ago

Answered by yckmciaiy 5 months ago

How to stop Firefox from Autofilling a Single Website's password?

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't wa… (read more)

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

Asked by doctorgail 5 months ago

Last reply by cor-el 5 months ago

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Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Asked by TH 6 months ago

Last reply by jesup 5 months ago

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Error: Google reCAPTCHA verification failed, please try again later

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, plea… (read more)

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, please try again later

How do I get rid of this? Please be specific.

Asked by J Kas 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Primary Password

I am using a primary password. However the password is required when I open Firefox as well as for password protected websites I visit. Is there a way to not have to put… (read more)

I am using a primary password. However the password is required when I open Firefox as well as for password protected websites I visit. Is there a way to not have to put in the primary password every time I open Firefox? I feel duplicate protection is unnecessary and time consuming.

Thank you.

Asked by shirleyanncoulson 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Lost all saved password

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox acc… (read more)

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox account ofc to save the password, but if the account cannot save the password whats the point to create an account.

Asked by Adyatma Santosa 8 months ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

can't log into Ring.com

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothi… (read more)

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothing works. Then for some unknown reason it will go forward to the password. But this time it just won't let me proceed no matter what I do, the continue option stays grayed out. I can sign on using Edge but I don't want to use Edge or even have a second browser open just so I can see my security camera. I want Firefox to work correctly.

Asked by vajaensch 8 months ago

Answered by vajaensch 8 months ago

  • Solved
  • Archived

What exactly is encrypted by Primary Password?

Good afternoon, I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed … (read more)

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

Asked by cherryseemstolikeme 8 months ago

Answered by cor-el 8 months ago

  • Archived

Primary Password

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is by… (read more)

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is bypassed and Firefox opens as normal.

Asked by Sam G 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Gmail randomly refuses to accept cookies

I have multiple gmail accounts and I don't always have them open on every tab. For some reason, every few days at random, whenever I swap to a different gmail account I k… (read more)

I have multiple gmail accounts and I don't always have them open on every tab. For some reason, every few days at random, whenever I swap to a different gmail account I keep receiving the message.


"The page isn’t redirecting properly

An error occurred during a connection to mail.google.com.

This problem can sometimes be caused by disabling or refusing to accept cookies."


I double checked if my cookies are blocked, and they werent. I am currently on standard tracking protection. I have tried removing my cookies and history and they work temporarily, but then the issue happens again after a few days.

I don't think my extensions are causing the problem either unless Adnauseum is changing something? I don't have any scripts running from Tampermonkey either.

Please help, this is getting irritating having to delete my history and cookies over and over again.

Asked by Pyxlaria 8 months ago

Last reply by Pyxlaria 8 months ago

  • Archived

Firefox incompatibility With Websites

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome j… (read more)

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome just fine. Firefox simply won't allow me to login to certain websites that I was able to access using Firefox before. Anyone know why this is happening?

Asked by lmoore44052 8 months ago

Last reply by minstine 6 months ago

  • Solved
  • Archived

Account Disconnected

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and sh… (read more)

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Asked by kingsnake2019 8 months ago

Answered by kingsnake2019 8 months ago

  • Archived

Open Email

Had to give up using Firefox because I can't open CenturyLink Email. Being told login does not match, but when I use the login on another browser, works fine. It does no… (read more)

Had to give up using Firefox because I can't open CenturyLink Email. Being told login does not match, but when I use the login on another browser, works fine. It does no good to change password as it will only open one time and then goes back to login does not match. I miss Firefox browser but must get to my Email. Help if you can! Jack Jackson

Asked by ja2jacks 7 months ago

Last reply by hp32 7 months ago

  • Solved
  • Archived

not staying logged in

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cle… (read more)

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

Asked by Sandra Playle 7 months ago

Answered by Sandra Playle 7 months ago