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yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 1 month ago

Last reply by Dropa 1 month ago

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 4 months ago

Last reply by george6996 1 month ago

Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 5 months ago

Last reply by cor-el 5 months ago

Firefox 105.01 last update screwed up my menus, how do I uninstall the last update?

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the … (read more)

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the only thing. Also, the side menu on the right side is useless. None of the commands show except for a couple keyboard shortcuts. I tried changing themes and also changed to the default theme with no luck.

I rely heavily on the menus so i would love to roll back/uninstall the update. Thank you. nottyn

Asked by nottyn7 3 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 1 week ago

Last reply by mjrcohen 1 week ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 1 week ago

Last reply by Dropa 1 week ago

New Firefox Update Messes with facebook

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my … (read more)

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my group pages, etc. It works fine on Safari, but not on your new Firefox! Help!

Asked by kwgruber 1 week ago

metamask

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I t… (read more)

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

Asked by geneholl93 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox 52ESR and old version of java runtime

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is… (read more)

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is the AHU site is not working with anything newer than 1.6. I can't find proper solution for opening site with version 1.6 without much issues or much asking from browser. I need version 1.8 of java for daily use, and 1.6 is only for mentioned device. I tried to disable java 1.8 in java control panel but it doesn't seem to have any influence. I try to open site in Firefox 52ESR because for my knowledge is it one of latest browser which supported java. The problem is, Firefox each time is asking me what version to select for each class which must be loaded, and these classes are many for one page. It makes working with AHU a pain in azz. Everything because java is out-of-date. I know it is, but I don't have any option - these devices are not mine, and I can't upgrade firmware on myself, and can't force customer to do this. And I don't even know if there is any upgrade for them. I looked in internet but didn't find anything suitable for my case. Is there anything I can do with java or firefox 52ESR settings to make this site works flawless? I set applet in Firefox to not asking when activate java, but it still nagging me with questions and requires confirmations. I can't bypass it. I tried to use Internet Explorer 11 but there it is even worse, because out-of-date java is not allowed to run, no matter what settings i made in application. Please help.

Asked by zygdresze1 1 week ago

Last reply by zygdresze1 1 week ago

firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (read more)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 week ago

Last reply by Sotorp 4 days ago

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (read more)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Asked by goldbeckj 1 month ago

Last reply by torinm 10 hours ago

Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

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Asked by spdgnzls 1 month ago

Last reply by Dropa 1 month ago

downloading mp3 files

Firefox 102.0 (65 bit) on Ubuntu 20.04, for some reason has begun downloading mp3 files as mpga files (Google Chrome doesn't do this). This forces me to edit the extensi… (read more)

Firefox 102.0 (65 bit) on Ubuntu 20.04, for some reason has begun downloading mp3 files as mpga files (Google Chrome doesn't do this). This forces me to edit the extension as I download, since my mp3 player doesn't recognize the mpga extension. How can I fix this?

Asked by tmichael.mcnulty 2 months ago

Last reply by jeronimo17 2 months ago

Avast Secure Browser imposes itself by opening on start up

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and l… (read more)

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and long before I started using Avast free antivirus. Avast has loaded it on , I never elected to do so ...but that said I do not wish to totally remove it from my lap top as it is, as it were, an insurance policy against Firefox becoming inoperable. I have explored switching off this attribute of avast browser in the browser but to date have been unsuccessful. As a retired man in my seventies I am limited in my peer group for finding anyone that is computer literate YET this technology is so beneficial to people such as myself I believe.

Asked by Pat Grey 2 months ago

Last reply by jonzn4SUSE 2 months ago