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  • Archived

Google sites crash Firefox tabs

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon. … (read more)

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Asked by Adam Bassett 2 years ago

Last reply by zeroknight 2 years ago

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captcha not working...never ends

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more app… (read more)

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Asked by Rye Encoke 2 years ago

Answered by zeroknight 2 years ago

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Why can't I allow a blocked extension?

Hello there. Some months back Firefox decided to block my Dragon NaturallySpeaking extension. This extension is needed so that I can properly control my browser using spe… (read more)

Hello there. Some months back Firefox decided to block my Dragon NaturallySpeaking extension. This extension is needed so that I can properly control my browser using speech as I have severe repetitive strain injury through typing. The explanation given is that the extension violates some privacy rules that Firefox have put into place.

Whilst I fully appreciate how Firefox is looking out for us, I am really puzzled as to why I do not have the option to say that I am not concerned about this issue and want to continue using the extension. The Dragon NaturallySpeaking software costs several hundred pounds, and it has now been rendered much less effective, which prevents me from working properly in my browser.

I have of course contacted Dragon NaturallySpeaking who just said that they were looking into it, but nothing has been done (presumably I am running a version that they no longer actively support).

Could you please explain to me why it is not possible to allow the users to make an informed decision about whether or not to continue to use an extension? I find it very hard to believe that an extension which is well established as the leading speech recognition software is a serious threat to me?

Asked by XyZed 2 years ago

Last reply by XyZed 1 year ago

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Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (read more)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 2 years ago

Last reply by zeroknight 1 year ago

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Firefox will not work correctly with some bank card sites...

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm… (read more)

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

Asked by bussysconsultant 2 years ago

Last reply by Benjamin_Minney 1 year ago

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Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (read more)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 2 years ago

Last reply by zeroknight 1 year ago

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My blog is slow speed open in firefox?

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening. … (read more)

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening.

Asked by OnlineBill Expert 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 2 years ago

Answered by TyDraniu 2 years ago

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Artifacts on webpages when hardware acceleration is enabled

Artifacts on webpages when hardware acceleration is enabled. Disabling hw acceleration removes artifacts, but degrades performance of browser significantly. Using hw acce… (read more)

Artifacts on webpages when hardware acceleration is enabled. Disabling hw acceleration removes artifacts, but degrades performance of browser significantly. Using hw acceleration in Chrome has no artifacts. The error is not in the hardware or driver, but in the Mozilla software. By searching on this topic on Google, it's a common error in Firefox.

The last version where artifacts where not present was: pp_name: firefox build_date: 2020-01-15 build_file: C:\Users\tulle\.mozilla\mozregression\persist\2020-01-15--mozilla-central--firefox-74.0a1.en-US.win64.zip build_type: nightly build_url: https://archive.mozilla.org/pub/firefox/nightly/2020/01/2020-01-15-21-36-21-mozilla-central/firefox-74.0a1.en-US.win64.zip changeset: c35bb210b8ae793c844bd94c1848d246bf601293 repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central

Intel® HD Graphics 620

Asked by tulleball 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Email links do not open in Firefox

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How com… (read more)

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?

Asked by mjware8 2 years ago

Last reply by zeroknight 1 year ago

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Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 2 years ago

Last reply by zeroknight 2 years ago

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AddBlockers Stopping Site Views

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protect… (read more)

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Asked by Rick 2 years ago

Answered by Rick 2 years ago

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i have lost my all saved password

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password mana… (read more)

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Asked by MD Minhajul Islam 2 years ago

Last reply by cor-el 1 year ago

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Firefox reopens previous tabs while incognito window is active

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked. … (read more)

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked.

Asked by lokeyhermit 2 years ago

Last reply by Graham 1 year ago

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Firefox draining battery life 41% usage

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefo… (read more)

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

Asked by nebs9921 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

YouTube Videos Lag Frequently: Video Pauses While Audio Continues Especially in Full Screen

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTub… (read more)

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Asked by austinmcever 2 years ago

Last reply by austinmcever 1 year ago

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  • Archived

Drag tab resizing

hello :) in chrome when you drag a tab out to open it in another window it automatically goes to a smaller window, firefox always copys what size the window was whe… (read more)

hello :)

in chrome when you drag a tab out to open it in another window it automatically goes to a smaller window, firefox always copys what size the window was when you dragged it out. so when the window is maximised it will always open a new maximised window.

So my question is, when dragging a tab to open it in a new window is there a way to stop it from copying the size of the window you dragged it?

im really bad at explaining things so here are visual of what i mean - https://imgur.com/a/aSj0P2G

Asked by exhaleman 2 years ago

Answered by zeroknight 2 years ago

  • Archived

Pin extensions to toolbar.

Why can't you pin the extension 'Tiny URL' to the toolbar any more? This extension is really useful! I don't want to have to excavate Firefox to use it. Tiny URL is mo… (read more)

Why can't you pin the extension 'Tiny URL' to the toolbar any more?

This extension is really useful! I don't want to have to excavate Firefox to use it.

Tiny URL is more useful than the rather silly 'Pocket' which just seems to be a page full of adverts

Asked by Joan Kemp 2 years ago

Last reply by redss 1 year ago

  • Archived

Flickr slow after update to 121.0.1

After updating to 121.0.1 some sites, primarily Flickr, are terribly slow in comparison with other browsers (Chrome, Edge). The issues are related to opening pages with i… (read more)

After updating to 121.0.1 some sites, primarily Flickr, are terribly slow in comparison with other browsers (Chrome, Edge). The issues are related to opening pages with images or group or user streams - simply it takes way too much time making browsing almost useless. I don't know what may be the problem, but I logged out from other devices and cleared history and cache several times and nothing helped. Any ideas or similar issues?

Asked by UmpahPah 2 years ago

Last reply by UmpahPah 2 years ago