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  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 week ago

Answered by Denys 6 days ago

Version 147 problems

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestion… (read more)

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestions for a fix?

Asked by kevindahl2001 6 days ago

Last reply by TyDraniu 5 days ago

ChatGPT blank screen

My ChatGPT page is malfunctioning. Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I ope… (read more)

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?

Asked by eic33 5 days ago

Last reply by TyDraniu 5 days ago

  • Solved

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (read more)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Asked by pankewycz 5 days ago

Answered by Denys 5 days ago

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (read more)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Asked by mark.a.craig 1 week ago

Last reply by Denys 5 days ago

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 1 month ago

Last reply by Jota 1 week ago

Video Playback issues on Firefox

I'm on a Mac using Mac OS Big Sur, 11.7.10. Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will pla… (read more)

I'm on a Mac using Mac OS Big Sur, 11.7.10.

Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play with no audio, sometimes I just getting a rolling wheel.

I have other functionality issues that may be related.

I don't want to close and restart all the time. I am considering changing to a new default browser over the issue.

If I switch to Chrome or Safari, the videos play fine. Which seems like my answer.

Asked by 54sb49x8fz 1 week ago

  • Solved

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (read more)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Asked by mico515 1 week ago

Answered by Denys 1 week ago

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (read more)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Asked by Achilles 1 week ago

Last reply by Paul 1 week ago

Feedback

I’ve been trying for 30 minutes to find how to just give Mozilla feedback. It’s intentional. These ghouls don’t want to hear how they are ruining our software

Asked by pzkn5yph8m 1 month ago

Last reply by wirkutskijkarl 1 month ago

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur i… (read more)

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur in Deutsch ist?

Asked by rikweb 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Saved Passwords

A few days ago my saved passwords all disappeared. I have been logging in manually and when I do Firefox asks if I want to save the password and I click yes. The passwo… (read more)

A few days ago my saved passwords all disappeared. I have been logging in manually and when I do Firefox asks if I want to save the password and I click yes. The password then shows up in the saved Passwords. But... in a day or so it disappears again. What's going on? I have not changed any settings.

Asked by Mark 1 month ago

gmail

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no probl… (read more)

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

Asked by smarcush 1 month ago

Last reply by jonzn4SUSE 1 month ago