Firefox Support Forum

This week Firefox updated to version 88. Since that update the screenshot feature is no longer capturing selected region. What does instead is capture the content behind picture.

Can anyone help me out to resolve this?

I tried restarting browser, computer, uninstall and reinstall. nothing works

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Where is the screen shot option for Mozilla browser? It used to be under the 3 dot menu in the address bar but now not able to find it. It was super useful. Please help me with the solution.

Thanks!

Hi!

As of today, the "Take screenshot" function is missing from my Firefox.

I've already tried all the tips I've found on the Internet, but nothing worked.

Please help - thank you!

With best regards

Adi Maier

I have two defined log-in users on my custom-built Windows 7 Pro desktop. On the account I use, the last entry in the Page Actions menu the "Take a Screenshot" option lo longer appears at the bottom of the menu. However, on the other account the "Take a Screenshot" option does appear? I can find nothing in the Firefox 83.0 "Options" or "Customize" menu that can affect the Page Actions menu in any way, nor can I see any apparent difference in any other option in effect between the two user accounts' settings? Any ideas on how I can get my "Take a Screenshot option back, short of uninstalling Firefox from the computer and re-installing, wiping out both users' bookmarks, add-ons, etc.? Thanks.

With the last update to Firefox 87, in the context menu (right clicking), the "View image info" disappeared - in dutch "Afbeeldingsinfo bekijken". How can I get it back?

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

When I right click on an image on the web I used to be able to click on "View Image Info" and it would give me information about the image, like image size and url of the image. After Firefox upgraded this is now gone. Can I get it back ? Is there a work around ? Not sure why that option would be removed.

Dear Firefox developers: stop changing shortcuts which users have used on a daily basis for YEARS! It is like you are making fun of users, always changing. After the last update, I cannot find how to take screenshots, the link vanished from where it was.

I had to search where you put it. It was very well where you put it before, why do you have to always change? Is this a type of game? Stop doing it!

Hello, I've been able to take screenshots, one of my favorite features, and the selection to do so was located by tapping on the 3 dots in the browser bar. Today I made the selection to take a screenshot and the option was not there.

I followed the instructions from earlier posts on how to check to see if the option was True or False and in the area that showed me if it was still available. They were correct.

Is there any other reason why that choice would not be there?

The screenshot feature offered in the browser header pull down menu is missing . i use this a lot.........has it been deleted from Firefox and if so why.......I need this feature. Please help

In the past I have frequently used "Take A Screenshot" by positioning the cursor at the 3 dots (vertical ellipsis) near the end of the address bar input area and selecting the now missing function. Presently I have upgraded to Firefox version 88 on windows 10 and can not find anyplace to turn this function back on in the configuration section. SOLUTIONS ANYONE, I NEED THIS BACK?

Note: I want to restore the function under the ellipsis and do not desire to use Ctrl-Shift-S.