Showing questions tagged:

All of my bookmarks have disappeared, the instructions to restore did not work.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add … (read more)

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

Solved 2 1

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (read more)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Solved 1 1 88

Secure Connection Failed

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticit… (read more)

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. It loads on my iPhone and other browsers using the same link. What setting do I need to address to get this to stop?

Open 22 1 100

Firefox consuming all my RAM.

MacOS, M2 2023, fully up to date firefox. Sometimes I'm using firefox and it just stops loading pages, internet is fine. Other browsers work. I look at my activity monito… (read more)

MacOS, M2 2023, fully up to date firefox.

Sometimes I'm using firefox and it just stops loading pages, internet is fine. Other browsers work. I look at my activity monitor and nearly 100% of my 32GB of ram is being consumed by various firefox processes. A lot of those processes seem to be associated with youtube. This problem usually, but not always, is resolved by restarting firefox. But this shouldn't be happening. I have a lot of tabs open sometimes, but it's not that excessive. And most certainly not 32GB worth and preventing my computer from doing a google search.

If there's a debugging thing I can do to post system logs, let me know and I'll post them next time this happens. I'll be away from my computer until early July, so around that time.

Open 30

Bookmarks TOOLBAR HTML Back-Up

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you. … (read more)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Open 2 246

Are the Mozilla services that are excluded from the VPN encrypted or otherwise protected for secure identity?

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly.… (read more)

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?

Solved 4 40

Cannot Browse to vCenter Server

Within the last few days, I have been unable to browse to our vCenter server using Firefox. When I do initially, I get the usual certificate error. Once accepted, I get… (read more)

Within the last few days, I have been unable to browse to our vCenter server using Firefox. When I do initially, I get the usual certificate error. Once accepted, I get an error that Firefox cannot connect to the server.

I receive the same error in Private mode as well.

I am able to browse without issue using Chrome which leads me to believe the problem is with Firefox.

Any help would be appreciated.

Open 1 50

Updated Firefox, add-ons lost

Hello, Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine… (read more)

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

Solved Archived 2 129

Closed tabs

Firefox updated last night and all of my tabs closed and will no longer open. They've always restored, even when I restarted my computer.

Archived 1 372

Can’t clear my history

Hi, From time to time I can’t clear my Firefox history. I try from the menu, then within the settings, to no avail. I restarted Firebox and even my Mac, and the history r… (read more)

Hi,

From time to time I can’t clear my Firefox history. I try from the menu, then within the settings, to no avail. I restarted Firebox and even my Mac, and the history remains. I used CleanMyMac to empty the cache and the history is still there.

My Firefox: 147.0.2 (64-bit) My Mac: Sonoma 14.8.3 (23J220)

Thank you for your help.

Open 1 148

sites don't load

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to chan… (read more)

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

Open 1 373