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Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (read more)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 3 months ago

Answered by zeroknight 3 months ago

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  • Archived

Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (read more)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Asked by pam_calhoun 2 years ago

Answered by jonzn4SUSE 2 years ago

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Bookmarks

How do I delete a single bookmark? The instructions in your help file do not work. I click on the blue star in the top right corner, hit "Delete bookmark," but the bookma… (read more)

How do I delete a single bookmark? The instructions in your help file do not work. I click on the blue star in the top right corner, hit "Delete bookmark," but the bookmark does not delete. I have tried shutting down Firefox and restarting after giving the delete command, but no dice. The bookmark seems immortal! Using Mac OS 10.13.6.

Asked by d.freeman031938 1 year ago

Last reply by BigFish 1 year ago

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Can't reload because there's no reload option on drop-down menu

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-s… (read more)

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

Asked by abouzeke 1 year ago

Last reply by cor-el 1 year ago

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how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 1 year ago

Last reply by Terry 1 year ago

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Retrieve latest bookmark version on Mac Laptop Pro ( The computer where I lost the bookmarks and now want to retrieve)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I … (read more)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I am on latest version without my bookmarks. How do I recover them ?

Asked by Kim 1 year ago

Last reply by cor-el 1 year ago

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Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (read more)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Asked by colin59 1 year ago

Last reply by colin59 1 year ago

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Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Latest Firefox update 102.01

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error oc… (read more)

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Asked by Rosecity 1 year ago

Last reply by Rosecity 1 year ago

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search box on home page

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box … (read more)

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box it transfers to the tool bar. my home page search box has no arrow or spy glass at the end of it how do i get it to work again

Asked by angelvs2 1 year ago

Last reply by Terry 1 year ago

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Clicking on boxes in web forms

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the … (read more)

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the USPS web app. What gives? Thanks, Stefan Also includes your own web form below for emailing when an answer is provided. How will I know if I'm missing some answers if I can't see the choice I made??

Asked by devabaddarn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

lost login passwords

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and … (read more)

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and for some reason i lost all of my saved logins. Is there anyway to recover it. one of the advantages of having saved logins nowadays, and because all the passwords get more complex is to save it and in case we forgot we can always check it.. is there anyway i can recover it?? Thank you. best regards Tito

Asked by titomfm 1 year ago

Last reply by studysucceedenjoy98 1 year ago

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"Basic Blocking" will not open ANYTHING, this msg has blocked me for 2 or 3 weeks, whats up?

this msg has blocked me for 2 or 3 weeks, whats up? - - - Secure Connection Failed An error occurred during a connection to r20.rs6.net. The page you are trying to … (read more)

this msg has blocked me for 2 or 3 weeks, whats up? - - - Secure Connection Failed An error occurred during a connection to r20.rs6.net. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by EECornetta 1 year ago

Last reply by EECornetta 1 year ago

  • Archived

firefox crashing too often, out of the blue

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to … (read more)

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to chrome or wherever, if I do not get support

Asked by byronforest 1 year ago

Last reply by Paul 1 year ago

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How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashing and taking a long time to open

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox… (read more)

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox has crashed. Do you want to quit or reopen Firefox? What is going on?????? Is this my problem or is a problem with the new version????????

Asked by Mac73 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hyperlinks not working in Outlook

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a… (read more)

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a hyperlink: https://na01.safelinks.protection.outlook.com

This started occurring after the latest update, but after reviewing the support logs, I see this is not a new issue.

I have not yet seen a workable solution. Thank you in advance!

Asked by kermit_jones 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago