Firefox Support Forum

I'm using Mojave on desktop Mac. After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 caused all web pages not to display colors, check boxes that I can see when I check them, color contrast on the web pages, and in sum no web page that I visit appears as it normally appears. Attached is a PDF of a screenshot of what I see when I search for "NOAA" and the page comes up so as to convey what's wrong with the web pages. You can compare what I see to what you see when you use the search tern "NOAA" [unless you have the same issue I have :)].

So, "How can [you] help?" You can help by providing me with a solution, fix, or guidance by which web pages will appear normally or a method by which I could revert to Firefox pre-91 software. It's impossible to use Firefox as it is now and so I downloaded Microsoft Edge which will have to do for now. Thank you for paying attention to my issue. Marty.

ps: I checked the box next to "Email me when someone answers the thread: but I cannot tell if it was worked because the check cannot be seen.

updated to version 91.0.2 in Windows 10 and now some sites, Trulia for example, are not loading properly. Cannot now access the map view in Trulia however 91.0.1 worked just fine.

I have 3 machines. One machine has less add-ons than the others. Most of them sync up, but not all. Maybe it's an OS issue?

Ubuntu 20 - sync working Win 10 Enterprise (Firefox Portable) - sync working Win 7 Home - missing add-ons

I have "add ons" checked in Settings/Sync on all 3 machines. Not sure what else to describe.

Obviously I want all machines to have the same add-ons, which is why I selected sync.

Hi For some days, I have a display problem with the online game "funbridge". What I see on the monitor ; Capture d’écran 2021-08-25 à 09.48.57 (with option maj+4) And what I sould see  : Screenshot 2021-08-25 at 09-44-16 (with a mouse right click and "screen capture")

See attachment for osx system and firefox version

Funbridge staff cannot fix this Display is ok on others browsers, so it's not too significant for me. Thanks for help and goodday everybody

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

• Reload page
• Restart Firefox
• Cleared cache
• Disabled Privacy/Security settings
• Disabled Plugins
• Updated Firefox
• New Private Window
• Tested another browser - Other browsers load google sites
• Tested non google websites – Other websites are loading
• Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Ever since the latest updates, nothing is displaying properly. No matter what I do the problem is not resolved. Please update Firefox again and fix this bug. I do not want to have to go to another browser.

I use Firefox to open a webpage that has PDF forms that I use routinely. Up until yesterday, 8-24-2021, I would click on the link and the form would open in Acrobat as I desire. Yesterday they started opening in the built in PDF preview, which I am sure is nice for some who just want to read a document, but does not meet my needs for signatures, etc.... I am guessing there was an update that was installed. I changed the settings to open PDFs in Acrobat and it continues to open them in the previewer. I change the setting to ask what to do and it continues to open them in the previewer. Is there an additional setting that I am missing someplace?

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon.

Clicking on a URL sent me in an email also does the same.

Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain.

I have only one monitor, so it's not a dual-monitor issue.

Hi,

 I have started having issues with links not working on webpages that I normally have no issues with.  For example,

https://www.walesonline.co.uk/. I can see news items and when I mouse-over links I can see the link detail at the bottom left. However, when I left click, nothing happens. I thought it may have been an issue with my home PC but I have the same issue with my work laptop, which is a corporate build. This has been happening for around a month and seems to be spreading to more websites. Can you advise what could be the cause please?

I'm in tears here....I am NOT a "techie" and have been using Firefox for years. Recently, Every. Single. One. (102) of my bookmarks started loading when Foxfire opened....and I could not get to my pinned tabs (my JOB) until I shut them down. So, I went in a did a "do-over" (reset Firefox back to defaults)...but now all of my pinned tabs are gone and the bookmarks are still showing up on the start screen...although not loading. I've got so much work to do and I'm totally stuck here. Is there ANYTHING that can be done? Thank you in advance.

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my settings set to: Enhanced Tracking: Standard; Cookies & Site Data (unchecked delete cookies & site data); History (only close browsing & download history when FF closes, nothing else). I don't use CC Cleaner or anything like that. Can anyone help?

Firefox automatically updated today and I cannot open my game website to full screen. The display looks like a phone app displayed on a 15" monitor. It's too small to play a game. Windows 10, Dell Inspirion 15" (all drivers up to date), Firefox 91.02 64bit What is going on?

Firefox is frequently crashing after having tried most of the general troubleshooting steps and crash specific troubleshooting steps as well (but not every single one). Next one to try is updating Mac OS because I am one version behind. that being said, the update takes a long time and just wanted to see if anybody can quickly identify what may be the issue before upgrading Mac OS. It seems to mostly crash when clicking on a link or button.

Please note that from the very beginning when I started using Firefox close to a year ago, I had a specific bug that has never been solved (but it never caused crashes in the past). What happens is any type of pop-up menu does not open properly and the pop-up itself "crashes" when you try and open it (e.g. auto fill pop up when you focus an input, context menu pop up, drop-down menu for various Firefox actions in the toolbar, etc.), but it does eventually open with several attempts. Would greatly appreciate any help, thank you.

crash report ID: bp-f7262280-9bd9-4039-b407-d841c0210826

I do not know if there is a solution; but on my Windows 7 this browser crashes the whole OS when I do anything with Google and its features. GMAIL on it gets the most use; and the signin and logging out are times that are worrisome. However, Google crashes all my browsers; so it was not enough to remove Chrome. When SeaMonkey crashes, it only crashes the program without shutting down the whole OS. Solutions, anybody? I am posting on my Mac Catalina, but have to keep Windows 7 running.

Hello!

I have a problem with a ping jumping when FireFox is running. Look at the image: the first pinging is when FireFox is NOT running, the second one – when it is running. The problem appeared after Win 10 reinstallation.

For web browsing, watching videos and downloading files it doesn't have much impact, BUT it is impossible to play video games: the ping rises to 300-1000.

Additional information: 1. I have an antivirus Kaspersky Internet Security program. It was installed even before Win 10 reinstallation. 2. I have not any VPN or proxy. 3. I use Wi-Fi with 802.11ac standard. Using another standard or another router doesn't have any impact. 4. Other devices are pinging the router with good delay (1-4 ms). 5. Using the Ethernet interface is NOT a solution for me. 6. Full name of Wi-Fi adapter is Realtek RTL8822BE 802.11ac PCIe Adapter.

How I tried to resolve this problem: 1. The command netsh wlan set autoconfig enabled=no interface="Беспроводная сеть" is fixing the issue, BUT the laptop doesn't see any Wi-Fi SSID and after reboot I have to enter the command with "yes" parameter and then "no" again. This is only a temporary solution! 2. I have reinstalled the driver for the Wi-Fi adapter from official website of the laptop manufacturer, from Realtek official website, from other sources to install older drivers. Sometimes it effects on maximum ping value, but it is still bad. 3. I tried to run Google Chrome and MS Edge. It solves the issue, but I prefer to use FireFox! 4. Commands ipconfig /release, ipconfig /renew and ipconfig /flushdns have not any effect.

How can I fix the problem and continue to use the laptope and the FireFox browser as I did it before?

I would be grateful for any helpful ideas)))

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail.

I have tried absolutely everything I have read in multiple support posts such as clicking on the 3 lines, trying to go into history, etc. The best I can do is go into my history to see thousands of website that I have been to in the past several months, but seemingly no way to restore only the 150 tabs that I had open.

Several of the posts refer to trying to find previous files with names in them such as "session..." and "json..." etc. but I cannot find any of these files on my hard drive.

MESSAGE TO FIREFOX DEVELOPERS: Please please please add an option to load a previous set of tabs that were open a week or two ago. Not an option to open the websites I was on, but the actual saved tabs. Very frustrating!!!!!! It's not reasonable to expect someone to go through 3,000 web pages in the history to find the 150 that I opened and left opened for a reason. A couple of hundred hours of my time in research down the drain.

Please help. I'm using the latest firefox browser on Windows 7. Thanks.

Good evening,

I am using the latest version of Firefox as of 08/26/2021, and the tabs menu (which also has the 3 other buttons to manipulate the window) isn't displaying anymore. If it weren't for the keyboard shortcuts, I would not be able to do anything, as only the bookmark and URL bars are showing up. What should I do ?

Thank you in advance for your help.

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type something to search within those sites even though all I want to do is go to the home page.

I can still get there by typing http:// in front of it but I shouldn't have to and if I change the settings to add the search in the toolbar and then try going to "amazon.com", for example, I'm still being prompted to use the address bar to search.

Is there a way to fully disable this prompt so I can type in "google.com" or "amazon.com" without getting the search prompt?

I removed bitwarden & grammer & spell checker extensions by clicking "Remove from Toolbar" & cannot find it either in the customize section even after resetting to defaults.

Thank you