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The Connection was reset error- Nothing works on Firefox, other browsers work fine

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work. Error … (read more)

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work.

Error messages: 1. When opening a new page or tab- The connection was reset. The connection to the server was reset while the page was loadng.

2. Going to a saved bookmark on my toolbar (bookmarks still show) when clicking on a bookmark - Secure Connection Failed. An error occurred during a connection to twitter.com PR_CONNECT_RESET_ERROR

Asked by erick4 2 months ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 1 month ago

Last reply by Dropa 1 month ago

Network Protocol Error

Only for some selected websites. I get this on Lowes.com too Network Protocol Error An error occurred during a connection to www.homedepot.com. The page you are trying to… (read more)

Only for some selected websites. I get this on Lowes.com too

Network Protocol Error

An error occurred during a connection to www.homedepot.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

Asked by dave5mox 3 months ago

Last reply by ljgh27 2 months ago

  • Solved

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. Help?

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks l… (read more)

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks like. This does not happen on Edge, so it is a Firefox issue.

I have updated to the newest Firefox version and the issue remained the same. I tried clicking on "viewer.html" and it brought me to an empty pdf page that just loads forever and cannot be downloaded.

Please help. I do not want to use Edge or go back to Chrome, but I will if this can't be resolved.

Asked by atanibab.neh 3 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Can i disable ctrl + m shortcut?

Hi, Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disa… (read more)

Hi,

Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disable that.

Thanks. (Message written using Google Translate)

Asked by josevneves 3 months ago

Answered by Terry 2 months ago

Active tab border

Hello, From FF 99 I have removed the floating tabs with CSS code but after updating to 104 instead of the active tab being differentiated with a shadow it now has a black… (read more)

Hello, From FF 99 I have removed the floating tabs with CSS code but after updating to 104 instead of the active tab being differentiated with a shadow it now has a black border. Is there any way to change that back while still keeping the CSS code I have for the floating tabs?

The code I have is: .tab-background{ border-radius: 0px 0px !important; margin-bottom: 0px !important; } .tabbrowser-tab:not([selected=true]):not([multiselected=true]) .tab-background{ background-color: color-mix(in srgb, currentColor 5%, transparent); } .tab-background{ border-color: transparent !important }

Thanks.

Asked by M 3 months ago

Last reply by M 2 months ago

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

send link stoped working

I have looked for 4 hours now to find a fix for send link in my file tab you have & I am done i need help .malito box that comes up to hook in with what ever I … (read more)

I have looked for 4 hours now to find a fix for send link in my file tab you have & I am done i need help .malito box that comes up to hook in with what ever I want to send stoped.again 2 time now. last time I re load firefox & it work for few days then now GONE.DEAD. windows 10 hp alinone i am running so if you can tell me what to do be nice with out having to start all over. thanks alisa from wyoming . [email removed from public]

Asked by Wyominglady8 2 months ago

Last reply by James 2 months ago

Youtube video skip/seek bar - causes white loading screen when trying to forward video

The issue i have noticed is when watching any YouTube video and if i decide to skip to a different time in the video it will cause it to go to a white screen, loads for a… (read more)

The issue i have noticed is when watching any YouTube video and if i decide to skip to a different time in the video it will cause it to go to a white screen, loads for at least 1-10seconds and then starts the video playback ( it can take multiple skips to get this white loading screen to come up ). Some cases the video quality will drop to 720P when i have set it to 1080P. I have attached the screenshot what it looks like as well as the stats for nerds page showing network connectivity stats.

-I thought it was my computer until i tested this with multiple computers as well as on different network connections ( speeds up to 100mbps and even higher download speeds ) -Firefox has been completely uninstalled and reinstalled -tested in troubleshooting mode + no add-ons installed -Same on Private Mode and Normal Mode -updated to version 104.0.1 but i think this fix was for a different YouTube issue -I even downloaded an older version like version 80 or 90 if i remember and still had it happen -Tried using some YouTube extensions like YouTube enhancer but that seems to just allow you to force the video a specific resolution

As mentioned above to try and reproduce this issue, open any YouTube Video and just start skipping the video to random timeframes and see if it gets the white loading screen. I understand that when skipping the video it will start to buffer and this normally takes couple of seconds and starts playing. But with this white loading screen it can take up to 10 seconds to load and then starts playing

Same issue described on Reddit https://old.reddit.com/r/firefox/comments/vhbce5/firefox_is_lowering_youtube_video_quality_randomly/

Asked by constaz 2 months ago

Firefox stalls on PayPal

Firefox connects with PayPal but stalls when payment is commanded. Chrome and Microsoft Edge work fine wity Pay Pal. I have cleared the cache and tried numerous suggest… (read more)

Firefox connects with PayPal but stalls when payment is commanded. Chrome and Microsoft Edge work fine wity Pay Pal. I have cleared the cache and tried numerous suggested fixes on the Internet but nothing works. After years of using Firefox I am on the point of deleting it because I get caught often when I try to use pay on PayPal

Asked by gacann 2 months ago

  • Solved

Where does Firefox 104.0.1 cache screen icons on a windows 10 PC?

I changed the screen shortcut icon for https://mappingsupport.com. Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But… (read more)

I changed the screen shortcut icon for https://mappingsupport.com.

Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But when I saved the mappingsupport shortcut to my screen, I still see the old shortcut image.

I also tried going to Privacy and Security where I deleted 'Cached web content'.

How do I tell Firefox to get rid of that old shortcut image and use the new shortcut image instead?

Chrome on my PC saved the new shortcut icon to my screen. My iPad also saved the new shortcut icon to the screen.

Asked by josephelfelt 2 months ago

Answered by cor-el 2 months ago

Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (read more)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

Asked by Itami 2 months ago

Last reply by user104147805413306348376805769878442569366 2 months ago

No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (read more)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 2 months ago

FF won't download pdf files

I have FF 104.0.1 (64-bit). Windows 7 Pro x64. Acrobat 9 Pro. When I select a pdf in a web search FF ask if I want to save or open in Acrobat. If I select open in Acrobat… (read more)

I have FF 104.0.1 (64-bit). Windows 7 Pro x64. Acrobat 9 Pro. When I select a pdf in a web search FF ask if I want to save or open in Acrobat. If I select open in Acrobat nothing happens. If I select download it download a 0 byte file that Acrobat says it can't open. I have FF set to "ask" for pdf files. If I set options to open in ff, it does open. Everything worked fine up until about a week ago. I have had a couple of FF updates since then. The pdf files save or open in Acrobat properly if I use Chrome. I have rebooted the pc. Wish I could rollback updates to see if that is causing the issue.

Asked by oldman2 2 months ago