Firefox Community Forum

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

My work is trying to fire me because they say Firefox was mirroring my activity at home and vice versa. I.E If I opened a tab at home it when then open a tab and attempt to connect to same website on my work computer in the office.

I’m fairly certain it doesn’t cause that would be wildly unnecessary for what sync tabs is trying to accomplish but I used wireshark to watch for outgoing connections on my home desktop and opened a tab on my phone and my personal laptop and wireshark never detected outgoing connections to the tabs on other devices

I just got a new Mac Powerbook so I'm starting over getting all my old stuff transferred here.

I've been trying to sync my account and every time I ask for the code to be sent to my email address, it is NOT sending the code for me to use to log in!

HELP!

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com)

after installing the new firefox , i figured my passwords are gone and they werent restored from my account.

i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

everything was fine, when i went to log in at school today, using the same password i always have, it kept coming up as incorrect password, send verification code retry etc, so i decided ok fine let me change password. that worked but my stuff wasnt loading in, ok weird. i get home and theres a little notification by the sync profile area, yeah expected that i changed password. i read up on it and apparently it RESETS MY ENTIRE SYNC. AND NOW NEITHER PASSWORD IS LETTING ME LOG IN. i am not going to risk resetting my password AGAIN on this device as it still has all my saved data. this shouldnt be an issue, i dont know why it said wrong password and made me verify multiple times. please help. i was able to log in perfectly fine to my mozilla account for this very report, but not to sync my data?

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

In seeing other answers to this dilemma it presents another problem. I do use sync. But what troubles me is IF I need to give out the password for someone to use the internet that person now has access to my passwords. Since there seems no way, unless I shutoff sync. Is this correct? Should there be some Secondary password? Passwordpasswordpasswordpasswordetc.

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Dear Mozilla Support Team,

I recently had to reset my Windows operating system. After reinstalling Mozilla Firefox, I attempted to sign in to my Firefox account. Unfortunately, I had forgotten my password and had to reset it. Although I successfully signed in after resetting my password, none of my previously synchronized data, including passwords and bookmarks, appeared.

I had performed a synchronization before the reset, so I expected my data to be restored upon signing in. However, this did not happen, and I am now unable to access my important passwords and bookmarks. Could you please assist me in recovering my data? I rely heavily on this information for my daily activities and would greatly appreciate any help you can provide.

Thank you for your support.

Best regards,

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have synchronisation enabled, but when I go to ‘Settings, synchronisation’ on NB2 it says ‘Synchronising in progress’ and nothing happens. I've also tried going to NB1 and sending a tab to NB2; I select NB2 and nothing happens.