Firefox Support Forum

We run Firefox on all our clerk computers at the public library where I work. Since the most recent update, our online circulation website which we use to check out books, receives a pop-up blocked message every time we try to print a hold receipt for an item. The website has always been added as an exception to our pop-up blockers, and until just after the most recent update, the blocker had no problem allowing the website through. Now it does. I have tried clearing the browser caches, removing and adding the website to the exceptions list again, and restarting the browser, as well as adding different variations of the website to the exceptions list. In the end, we just had to turn the pop-up blockers off. I searched online for anyone else who had this issue, but the ones I found dated back to 2014-2015, and the solution they came up with no longer seems to exist in the Firefox settings. So I'm hoping to find an answer here! Thanks.

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable modem or ISP.

I may have to stop using Firefox if I can't resolve this problem

After a few weeks certain Ebay pages start to not display correctly - writing goes small, moves to the left, big black arrows appear, other pages are alright

I know if I clear 'all cookies' it will solve the problem - but then I have to reload passwords etc on all the sites I visit

I've tried

• switching of tracking protection on the ebay page
• selecting and deleteing all Ebay cookies under 'managed data'

but neither solve the problem

The only solution I know to work is to clear all cookies - but I really can't be doing this every couple of weeks

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password after that i look at my passwords & Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ?

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

When holding Ctrl and clicking the back arrow at the top left manually, it opens a new tab with the URL of the previous page, as it's supposed to. But for some reason, when I hold Ctrl and press the back button on my mouse, it doesn't do the same. This is quite annoying, as sometimes I need to navigate back, but keep the current page open as well, and this forces me to move my mouse cursor all the way to the top left and back again

Due to a news story about Google working on a top secret Chinese Military project a few years ago, I have blocked any and all connections and services to Google. I have noticed that FireFox browser shows (very briefly) webpage sites being accessed from within websites that I do visit. I noticed a number of Google Services flashing through the list of site connections. Is FireFox BYPASSING my Firewall settings and allowing Google connections? And If so, are there browsers that do NOT use chromium-based code, that honor my firewall settings? Should I just write my own browser code so I can validate that Google is NOT violating my privacy and committing espionage for the Chinese Military?

I'm working on an addon to automate taking screenshots of lecture slides. I'm using a canvas object to capture and save the file blobs and JSZip to zip everything together and download. But JSZip keeps throuhing the `unsupported file type` error. Even though blobs are supported.

Here's the relevant code I'm using Github File

I've submitted an issue to the maintainer which has some more debugging info. The script in the addon_context has some very quantum behaviour and changes output every time I console.log Github Issue

I'm wondering if there might be a problem on my end, with the way I'm generating and processing the blobs. The same code works in chromium based browser, I'm confused as to what Firefox does differently. Any help would be appreciated.

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla.

With me it happens on Facebook. Clicking "wait" basically does nothing, clicking "stop it" it basically stops the page from loading, so you can't post a message or have any interaction with the site whatsoever.

All along I'm watching the CPU at a constant 50%-60%, and memory for one tab of FB going up steadily from 400 MB to 1.2 GB (almost like a memory leak).

Now, my laptop has really limited specs, 3 GB RAM, Win 7, 10 years old. So I thought the laptop is probably to blame. Till I did the following experiment: Let's try Edge, with the exact same tabs, exact same sites.

So, one tab of the same FB page + one tab of Yahoo Mail -> FF: 60% of CPU, 1.5 GB of memory (and counting). Edge: 10%-15% of CPU, 500-600 MB of memory, and FB smooth as silk.

Any suggestions/solutions are welcome.

I can't figure out how to adjust the column sizes in the bookmarks library, it's frozen in place even after I've restarted my computer. I can click the top of the column to sort and I can add other columns (tags, visit count etc.), I just can't adjust the size.

Has anyone else encountered this problem and found a solution?

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from synching my account

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox contact" or "grow azalea". Is this a feature in a new Firefox update?

For some reason all my toolbar bookmarks have disappeared from the toolbar line below the search box. View Bookmarks Toolbar is checked 'Always Show'. I tried customizing and restoring defaults but still don't show, although the toolbar line disappeared and option was changed from Always Show to 'Only Show In New Tab'

I am using Private Browsing, although it does same even if I don't. So frustrating

What happened? Was a new version released 4/12/2021?