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Onedrive Will Not Load on Firefox

When I attempt to go to the OneDrive browser site using firefox it fails to load. It isn't infinite loading, nor is it displaying an error. It just finishes loading but s… (read more)

When I attempt to go to the OneDrive browser site using firefox it fails to load. It isn't infinite loading, nor is it displaying an error. It just finishes loading but shows nothing but a white page. This issue is only on Firefox as attempting to go to the OneDrive browser site on Microsoft edge works just fine. It's also only an issue with the main onedrive site and the folder browsing pages. Going directly to a file loads the page just fine.

Asked by ninjaofthefunk 1 month ago

Last reply by jonzn4SUSE 1 week ago

Can't login to Twitch

I can't login to Twitch. It says "Something went wrong. Please try again." I tried in an incognito window and it works, but I tried clearing cookies for twitch.tv, and op… (read more)

I can't login to Twitch. It says "Something went wrong. Please try again." I tried in an incognito window and it works, but I tried clearing cookies for twitch.tv, and opening Firefox in troubleshooting mode, and neither of them worked. Why can I login in incognito mode, but not otherwise?

Firefox 104.0 KDE Neon 5.25

Asked by rbits0 1 week ago

Last reply by rbits0 1 week ago

  • Solved

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 4 months ago

Answered by h.bade93 2 months ago

  • Solved

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (read more)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 4 months ago

Answered by user104147805413306348376805769878442569366 4 months ago

pboblems with webpage display for NCBI microbial genomes database

Dear sirs, I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping us… (read more)

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

Asked by sbberes 4 months ago

Last reply by MarkRH 4 months ago

  • Solved

Scrolling comment sections not working in the latest Firefox

I just upgraded to Ubuntu 22.04 and along with that I upgraded Firefox. It's no longer possible to scroll the comment section of articles, just the main page. I've seen t… (read more)

I just upgraded to Ubuntu 22.04 and along with that I upgraded Firefox. It's no longer possible to scroll the comment section of articles, just the main page. I've seen this on both the National Review and the NY Times. The scroll bar is also not persistent, it only shows up when the mouse is over it. Is there a way to fix this or is this a bug in Firefox 100.0?

Asked by bjrosen 4 months ago

Answered by Terry 4 months ago

Discord Can't Speak Messages

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the set… (read more)

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

Asked by Mike The Performer 4 months ago

Last reply by Mike The Performer 4 months ago

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook. FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again.

Asked by fu22 4 months ago

Last reply by Terry 4 months ago

  • Solved

Problem with version "100"

I've downloaded your new version"100" a few times and have found the same problem as a few others. I've tried re-installing a few times, and even after completely un-ins… (read more)

I've downloaded your new version"100" a few times and have found the same problem as a few others. I've tried re-installing a few times, and even after completely un-installing older versions, including clearing cache data etc., but the same thing happens. Are there a few 'bugs' to fix in the new "100" version or is another browser sabotaging this version in some way? I didn't have problems with earlier versions.

Asked by noel5290 4 months ago

Answered by FredMcD 4 months ago

Firefox v.99.0.1 does not process klarna.com website correctly

In order to reproduce: 1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_… (read more)

In order to reproduce:

1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_campaign=header-login-link&utm_medium=referral&utm_source=klarna 4. (you should have an account, if not just create one and proceed with following step) 5. click on [sign in] 6. enter email assigned with your account 7. click on [Confirm and Continue] 8. (a verification code is sent to the email or phone assigned with your account) 9. enter verification code 10. page will redirect to https://app.klarna.com/ and will show a frame where to adjust settings about how klarna will collect data by tracking technologies. 11. click on any button to close that frame (accept all / required settings only,...) ---> Does not work :-(

Asked by sternenfaenger77 4 months ago

Last reply by FredMcD 4 months ago

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.op… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 4 months ago

Last reply by FireFoxFan1 2 months ago

Login issues with TikTok, "too many attempts" error

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTo… (read more)

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

Asked by Jefferson 4 months ago

Last reply by Terry 4 months ago

  • Solved

Firefox 100, Google Services disconnects after a few minutes of having a tab open.

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services… (read more)

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

Asked by mcg 4 months ago

Answered by Terry 4 months ago

A Specific Profile Name Triggers a Problem w/Firefox Accounts

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want … (read more)

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?

Asked by Hassan Khalloof 4 months ago

Last reply by Hassan Khalloof 4 months ago

PR_CONNECT_RESET_ERROR

I used to be able to access my HSA web site but now I get the Firefox error above. I have disabled my firewall, cleared my cache and still am unable to access the web sit… (read more)

I used to be able to access my HSA web site but now I get the Firefox error above. I have disabled my firewall, cleared my cache and still am unable to access the web site. Can someone help?

Asked by tpdaly28 4 months ago

Last reply by Dropa 4 months ago

Recent update made my website menu buttons nonfuntional

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. … (read more)

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. Please check Gardenerd.com. It still works fine on Chrome, so I know it's not my website. It's Firefox. Please put it back so people can access my site content like before.

Asked by christybeth1 4 months ago

Last reply by FredMcD 4 months ago

Can no longer "Sign in with Google"

(This issue has been happening for several months, perhaps even a year or more) My issue's example is me trying to log in to Duolingo. When I try to log in with google, a… (read more)

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Asked by ella 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Solved

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within fi… (read more)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 4 months ago

Answered by nz.jason.duncan 4 months ago

Unable to use MyHeritage since firefox 100.0 on mac

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS. E.g. I get a page not fully loaded. my… (read more)

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS.

E.g. I get a page not fully loaded.

myheritage.fr works fine in private browsing and on iOS.

I tried to reload the page bypassing the cache and force a fresh retrieval: Mac=Command+Shift+R

It works "fine" for the current page. However, when I go to another page of the website then the new page gets broken.

I also tried to :

  • Clear cache and local storage
  • Deactivate plugins and themes
  • Change the Network.dns.disablePrefetch value
  • Change the dom.storage.next_gen value
  • Use the safe mode
  • Use the recovery option

None of the above work. Not to mention that the website works well in private browsing and on safari.

Thank you in advance for your help.

Asked by hare-emi 4 months ago

Last reply by hare-emi 1 month ago