Firefox Community Forum

When I go into Settings, I see the following message at the top:

"Your browser is being managed by your organization."

I've never seen this before. Going into about:policies, this is what I see:

ImportEnterpriseRoots

It's the only one there. My searches have told me that this should only appear if you're not an admin and it's on a work computer. But I am the admin and my computer is a home one, not a work one so this message shouldn't be there. I have looked up around here to find out how to disable/remove this and I did the following:

I found and followed these solutions here: https://support.mozilla.org/en-US/questions/1434356 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/ https://www.minitool.com/news/firefox-your-browser-is-managed-by-your-organization.html

Where I made a backup of the Registry and went in to delete ImportEnterpriseRoots. I restarted Firefox afterwards, and when I checked it was removed. I restarted my computer just to be sure that it was removed, but upon restart the message appeared again and ImportEnterpriseRoots reappeared.

I then checked out these solutions: https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference https://support.mozilla.org/eu/questions/1313379

Where I go to about:config the "security.certerrors.mitm.auto_enable_enterprise_roots" can be disabled, but the "security.enterprise_roots.enabled" is grayed out and I can't disable it at all. The solution above mentions that this can be caused by your anti virus. I tried disabling "https scanning" and "QUIC/http3" under Norton's Safe Web option, but this did nothing. I'm planning on removing Norton soon once my sub runs out and I know Norton is doing this to Firefox, so I'm concerned that if I don't remove this when I do an uninstall it will screw up Firefox or my computer. I've tried asking the Norton forums and they only offered the solutions above that I tried and they didn't work at all.

How do I remove the "Your browser is being managed by your organization." message and ImportEnterpriseRoots from Firefox if these solutions don't work?

Here is what ion the settings page under the general tab, system has been disabled by system administrator. I don't have a administrator. I can't get anywhere using terminal. Looks like someone is controlling things. I did finally get over to my latest new email address, [edited] @protonmail.com. Do you think I will have to erase the HDrive and start over. And than who knows how that will work. What do you think ? Thanks Gary

02/24/2025 @3:22 pm CDT -- Hi; Firefox has recently been telling me [in the Settings screen] that "your browser is managed by your organization." This is on the 'General' page. THAT'S A PROBLEM, esp. on a STANDALONE PC. I didn't change any settings for that to happen.

Since I first saw this message in January, I've reinstalled Win 11 several times; wiped my drive b/c of a security compromise, changed a whole lot of PWs and other things. This is from 48+ yrs. of being a Tech Lady. But I couldn't find a solution to this - to remove this 'organizational' mgmt. of my box. How can this be removed and the browser again realize that I am one independent person?

Thank you.

i am using avast free antivirus and it is causing firefox to say this in settings in firefox Your browser is being managed by your organization. anyone else using avast free antivirus notice this?

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  !

I have been using this site for years. This morning Mozilla ruined it. Please restore, thank you!!

Carla van Raay [edited email from public]

Perth Western Australia

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it how do I turn it OFF?? I have no2FA in either Amazon or Firefox but all of a sudden i need to enter a Security Code.

I cannot access my xfinity account due to my anti-virus (Eset) blocking Firefox's access to assets.xfinity.com

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have turned off DOH in Firefox, etc. etc. but, the only way that I can get a page to load in a timely manner is by clicking on "reload current page" twice in Firefox. This is a delay in itself and is very inconvenient. I understand that the incompatibility of Firefox with Adguard is a known problem and am wondering whether Mozilla is working on a solution in cooperation with Adguard?

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as well as the banner, tab bar and url are very large. Therefore they take up too much screen real estate and I can't always use websites without having the last 4 or 5 lines hidden and inaccessible.

Years ago I used FF with a compact theme but these no longer seem to be available. How can I adjust the FF settings, or the Windows 10 settings for FF, so that I can both see it easily and have access to the entire length of the window? Thanks for any help and/or suggestions.

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firefox in the past, but recently I've encountered some rather drastic issues.

Background: I'm ex-IT, so I tend to be ultra-conscientious about security and performance updates all across my system. I'm also highly alert for any signs that my system or apps might be compromised in any way.

Recently, I started noticing that I was unable to scroll with my keypad or keyboard on certain sub-windows and certain pop-ups in some web sites (not all). I could scroll these sub-windows/pop-ups only by touch screen, and until today that has always worked. I've been using this workaround, because I haven't had time to really look into the issue. Most sites worked fine, but many would not.

Today, however, I logged into what I know to be a legitimate web site, https://blueshieldca.com, for some important information, but this time I found I was unable to scroll ANYthing on the site using my keypad, keyboard, or touch screen. I could change pages through the on-site menus, but couldn't navigate further at all on any page. I can see that there is more information cut off at the bottom of the page, but I simply can't scroll the page to view it. I almost never use MS Edge browser, but I tried it today, and I'm not having the same problem using Edge.

I'm also having a slightly different, but similar (related?), Firefox issue with the typical cookie-settings-preferences prompts that appear initially on most web sites. Any time I try to arrow over the cookie prompts, they immediately disappear. I'm completely unable to accept, change, or set cookie preferences on any sites.

I've reviewed all my settings in Firefox and all the add-ons I use. In Firefox itself, I run the following extensions: Brave (default search), DuckDuckGo Privacy Essentials, Ghostery Private Search for Firefox, Malwarebytes Browser Guard, Privacy Badger, and Express VPN (disabled) - I do not run any browser-specific VPN, but I always use Nord VPN on my system. The configuration options are overwhelming, and in spite of investigating every avenue I can think of, I haven't been able to find either a cause or a fix. I'm sure hoping you guys can help me figure this out!

My system is Windows 11 Home (25H2), 64-Bit, on a DELL XPS 13, 32GB RAM, 1TB SSD drive (1/3 free), about 3 years old. In addition to the browser-specific security software mentioned above, I run Bitdefender Security. I haven't made any changes or specific updates to any apps that I can link to the inception of this problem.

Any ideas will be greatly appreciated!

Je ne peux plus accéder à Facebook sur l'ordinateur. Attente éternelle de la prise en compte des mes codes. Alors que j'y accède normalement sur mon téléphone portable et sur ma tablette. Je suis protégé par Bitdefender. Quid ? Merci :-)