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Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 2 months ago

Last reply by sheepgate 5 days ago

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 1 month ago

Last reply by andyross 1 week ago

Bookmarks

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, an… (read more)

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and then a clicked on the bookmark tab to access ANOTHER bookmark, my bookmark list would show where I had left off from the previous bookmark within that list.

Now when I access a another bookmark after I had accessed a previous bookmark, my bookmark list starts from the very top of it instead of where I was previously within that bookmark list. Being I have many bookmarks, (100's) it is a real pain to have to constantly scroll down from the top of my bookmark list every time to access another bookmark. I didn't have to do this previously. When I accessed bookmarks AFTER I accessed a given bookmark, the bookmark list stayed where I was previously located within my bookmark list. This made it easy to access my next bookmark selection! It sure is handy being all the hundreds of bookmarks I have, to have the list not ALWAYS revert back to the top of my bookmark list every time I want to find a bookmark!

This peculiar situation just started yesterday. In the past this would NOT happen when I accessed my bookmarks.

Looking at the bookmark manager and bookmark library I don't see options the change how the bookmark list is presented? 

Can someone please help me and explain how do get back my old bookmark list actuation process? Thank you.

Asked by sciencemagic 1 month ago

Last reply by sciencemagic 1 month ago

  • Solved
  • Archived

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 2 years ago

Answered by alex_mayorga 2 years ago

  • Archived

Yahoo email account issue

Firefox browser not allowing me to log into my Yahoo email account, system returning password error #201. I'm able to Login to account using Microsoft Edge browser. … (read more)

Firefox browser not allowing me to log into my Yahoo email account, system returning password error #201. I'm able to Login to account using Microsoft Edge browser.

Asked by ericy61 2 years ago

Last reply by jergar 1 year ago

  • Solved
  • Archived

Block video popups

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the v… (read more)

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the video. Apparently the popup blocker doesn't consider this to be a popup. Is there any way to kill this annoying behavior?

Asked by DaveStJohn 2 years ago

Answered by pojoho7699 2 years ago

  • Solved
  • Archived

Weird Scrolling with version 83

Good Morning Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had open… (read more)

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

Asked by Wolfy 2 years ago

Answered by jumpnjil 2 years ago

  • Archived

Gah.Your tab just crashed.(Version87.0)

Every time when I login in bilibili.com for a few seconds , the situation on the picture appeared.Other websites are OK. It has been updated to the latest version and the… (read more)

Every time when I login in bilibili.com for a few seconds , the situation on the picture appeared.Other websites are OK. It has been updated to the latest version and the Windows system has also been updated, but the issue has not been resolved.

Asked by 1399183998 1 year ago

Last reply by 1399183998 1 year ago

  • Archived

Problem with version adapted for Macs based on Apple silicon

Hello, I downloaded the customized version of Firefox for Apple silicon based Macs and noticed a problem, the magnification icon (one of the three circles on each window)… (read more)

Hello, I downloaded the customized version of Firefox for Apple silicon based Macs and noticed a problem, the magnification icon (one of the three circles on each window) is compressed to the left and cannot be clicked (nor can it be seen). I'm pretty sure the problem happens because my computer is in Hebrew (I also set Firefox to Hebrew but this problem also happens in the English language of Firefox)

Asked by twmrsmy125 2 years ago

Last reply by twmrsmy125 1 year ago

  • Archived

Firefox opens then immediately closes

Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to star… (read more)

Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to start it in safe mode or change profiles. Is there any advice for this?

Asked by duderedfoxaj 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Full screen mode not working on mac

Hello, When I go full screen mode on firefox (version: 87.0 64 bit) and mac (version: Big Sur 11.2.3) both the top and bottom apple tool bars go away (which I want to h… (read more)

Hello,

When I go full screen mode on firefox (version: 87.0 64 bit) and mac (version: Big Sur 11.2.3) both the top and bottom apple tool bars go away (which I want to happen) but the firefox search bar and bookmarks are still there on top.

When I go FS on my windows computer, the full web page displays and then when I hover op top the firefox search bar pops down until I hover off it, this is what I want to happen on my mac!

See attachment of firefox search bar staying while in FS mode and please help! Thank you for your time.

-Kyle

Asked by Kyle Wedoff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to recover the "browsing history" has been cleared.

Hello to all. By mistake I have cleared the browsing history, cache and cookies. I would like to recover the old precedents for "browsing history" because it is now comp… (read more)

Hello to all.

By mistake I have cleared the browsing history, cache and cookies. I would like to recover the old precedents for "browsing history" because it is now completely empty and stores the list of visited sites.

Asked by bottaripaolo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

HTML document won't display

Hello, I tried to save a HTML file today for a video on Youtube and when I open the file, there is nothing beside the YT logo, nothing else comes up I have not found a so… (read more)

Hello, I tried to save a HTML file today for a video on Youtube and when I open the file, there is nothing beside the YT logo, nothing else comes up I have not found a solution on the internet either tbh. I will share the screenshot below.

Also the file type is : Firefox HTML Document (.htm)

I'd appreciate your help. Thanks.

Asked by ramtins2010 1 year ago

Last reply by strafy 1 year ago

  • Archived

site layout issue

I am using mozila firefox in my lenovo laptop. everything is working fine on mozilla firefox but it shows layout issue, home image stretching a lot on a website for which… (read more)

I am using mozila firefox in my lenovo laptop. everything is working fine on mozilla firefox but it shows layout issue, home image stretching a lot on a website for which I am working for my client. here the website <a href="https://bestsportsmask.com/">https://bestsportsmask.com</a>

Asked by danielmaier960 1 year ago

Last reply by timo16 1 year ago