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Firefox Private Browsing

I recently added Private Browsing on my Firefox browser. I do not want it and have tried several times to find a way to remove it, but cannot. Please help me. I am not… (read more)

I recently added Private Browsing on my Firefox browser. I do not want it and have tried several times to find a way to remove it, but cannot. Please help me. I am not very computer literate, so need simple answers. I see the Icon on my lower bar and hoped it would have an option for removal, but cannot find one. Thank you.

Asked by bevsantqs 3 weeks ago

Last reply by bevsantqs 3 weeks ago

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Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 2 years ago

Answered by cor-el 2 years ago

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Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

End of Flash Player

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the … (read more)

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the plan at Mozilla in terms of restricting access to Flash Player in 2021? - For example, is there a timebomb in the browser so that Flash Player will seize to work on December 31st? - If not, would Flash Player become inaccessible following the first browser update in 2021? If yes, do we know when date is scheduled for approximately? - Will the behavior be the same for all Firefox versions (Light, Enterprise, iOS, Android, etc..). Thank you!

Asked by pascal.landreville 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks are not syncing to a new computer

Can someone please help me recover my bookmarks? I'm on a new pc where everything else seem to have loaded/synced properly (passwords etc., even history!), except bookmar… (read more)

Can someone please help me recover my bookmarks? I'm on a new pc where everything else seem to have loaded/synced properly (passwords etc., even history!), except bookmarks. I keep getting several "error-sync" entries on the about:sync-log page, and the most recent one is this:


1606947749379 Sync.LogManager DEBUG Flushing file log 1606947749380 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947749395 Sync.LogManager DEBUG Log cleanup threshold time: 1606083749395 1606947749435 Sync.LogManager DEBUG Done deleting files. 1606947839372 Sync.Service DEBUG User-Agent: Firefox/83.0 (Windows NT 10.0; Win64; x64) FxSync/1.85.0.20201112153044.desktop 1606947839372 Sync.Service INFO Starting sync at 2020-12-03 00:23:59 in browser session Sp_pb61PlEwF 1606947839373 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1606947839383 Sync.Status INFO Resetting Status. 1606947839383 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok 1606947839385 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947839385 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947839387 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947839689 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/info/collections 1606947839691 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/info/configuration 1606947839692 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947840028 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/info/configuration 1606947840029 Sync.Service DEBUG Fetching global metadata record 1606947840029 Sync.Service DEBUG Weave Version: 1.85.0 Local Storage: 5 Remote Storage: 5 1606947840029 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1606947840029 Sync.Service INFO Testing info/collections: {"extension-storage":1596004421.07,"crypto":1575190028.97,"prefs":1606947142.6,"forms":1606947748.03,"history":1606947748.98,"passwords":1606947144.22,"clients":1606947140.69,"tabs":1606947746.94,"addons":1606940985.44,"bookmarks":1580300137.21,"meta":1606946899.5} 1606947840029 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1575190028.97 1606947840029 Sync.Synchronizer DEBUG Refreshing client list. 1606947840031 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1606947840031 Sync.Engine.Clients DEBUG Resetting clients last sync time 1606947840034 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947840324 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/storage/clients?full=1&limit=1000 1606947840334 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 5 reconciled. 1606947840334 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1606947840337 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1606947840338 Sync.Engine.Clients INFO Hiding stale client vZb4SpntBjuk - in known stale clients list 1606947840339 Sync.Engine.Clients INFO Hiding stale client mlPnFwJ0LOly - in known stale clients list 1606947840344 Sync.Synchronizer INFO Updating enabled engines: 3 clients. 1606947840346 Sync.Synchronizer INFO Syncing all enabled engines. 1606947840346 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation 1606947840347 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947840350 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation 1606947840351 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947840351 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation 1606947840352 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947840439 Sync.Engine.Tabs INFO Posting 1 records of 53266 bytes with batch=true 1606947840439 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947840439 Sync.Collection DEBUG POST Length: 53266 1606947842332 Sync.Collection DEBUG POST success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/storage/tabs?batch=true&commit=true 1606947842336 Sync.Engine.Bookmarks DEBUG Checking if server sync ID noA0W_Nni92p matches existing 1606947842339 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 1606947842361 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842362 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1606947842512 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1606947842513 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1606947842665 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1606947842666 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail 1606947842666 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1606947842666 Sync.ErrorHandler DEBUG bookmarks failed: MergeError: Item fqrDn3Gez_9A can't contain itself(resource://gre/modules/SyncedBookmarksMirror.jsm:1412:5) JS Stack trace: MergeError@SyncedBookmarksMirror.jsm:1412:5 handleError@SyncedBookmarksMirror.jsm:774:22 1606947842666 Sync.Engine.Addons DEBUG Refreshing reconciler state 1606947842666 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.0, id=screenshots@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.4.0, id=webcompat-reporter@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=16.0.0, id=webcompat@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Default (version=1.1, id=default-theme@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.1, id=firefox-compact-light@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.1, id=firefox-compact-dark@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.1, id=firefox-alpenglow@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.1, id=google@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.2, id=bing@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Tab Reloader (page auto refresh) (version=0.3.5, id=jid0-bnmfwWw2w2w4e4edvcdDbnMhdVg@jetpack) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon uBlock Origin (version=1.31.0, id=uBlock0@raymondhill.net) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.1, id=gmp-gmpopenh264) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=4.10.1582.2, id=gmp-widevinecdm) 1606947842668 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1606947842677 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1606947842677 Sync.Engine.Addons.Store DEBUG gmp-widevinecdm not syncable: type not in whitelist: plugin 1606947842677 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation 1606947842677 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842677 Sync.Engine.CreditCards DEBUG First sync, uploading all items 1606947842677 Sync.Engine.CreditCards INFO 0 outgoing items pre-reconciliation 1606947842678 Sync.Engine.CreditCards INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842678 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation 1606947842678 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842678 Sync.Engine.History DEBUG Checking if server sync ID ZRpBiW5vkUGm matches existing 1606947842679 Sync.Engine.History INFO 1 outgoing items pre-reconciliation 1606947842680 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842681 Sync.Engine.History INFO Posting 1 records of 755 bytes with batch=true 1606947842681 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947842682 Sync.Collection DEBUG POST Length: 755 1606947843000 Sync.Collection DEBUG POST success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/storage/history?batch=true&commit=true 1606947843001 Sync.Engine.Extension-Storage INFO 0 outgoing items pre-reconciliation 1606947843002 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947843003 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of creditcards - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of history - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping validation: no engines qualify 1606947843003 Sync.Synchronizer INFO Sync completed at 2020-12-03 00:24:03 after 3.62 secs. 1606947843003 Sync.Declined DEBUG Handling remote declined: [] 1606947843003 Sync.Declined DEBUG Handling local declined: [] 1606947843003 Sync.Declined DEBUG Declined changed? false 1606947843003 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1606947843004 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1606947843004 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1606947843007 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by propoz 1 year ago

Last reply by propoz 1 year ago

  • Solved
  • Archived

Print ignores default for print to pdf

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Mic… (read more)

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Microsoft Print to PDF instead. How can I get Mozilla to accept the default printer without deleting Print to PDF which I do sometimes use but don't want as default? Image attached--it auto-checks PDF but you can see the laser listed above it is the default.

Asked by jenniferabeard 2 years ago

Answered by Jonathan Watt 2 years ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Default Language problems

Search results keep coming up in Russian. I have cleared the cache, the history, for all time, installed the language add-on, and even reinstalled Firefox. Still coming… (read more)

Search results keep coming up in Russian. I have cleared the cache, the history, for all time, installed the language add-on, and even reinstalled Firefox. Still coming up in Russian.

Asked by DavidRussell9561 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I connect using Firefox

I am trying to log into Firefox, and have changed my password. My email address is xxxxxxxxx@xxxxx.xxx what should I do to connect to Firefox? (email address removed b… (read more)

I am trying to log into Firefox, and have changed my password. My email address is xxxxxxxxx@xxxxx.xxx what should I do to connect to Firefox?


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by 2weight34 1 year ago

Last reply by kajojajo245 1 year ago

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Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 2 years ago

Last reply by Dale 1 year ago

  • Archived

How to limit memory usage per tab

I have problem with webpages with buggy javascript in a few websites. Website consumes all available memory and start to use swap. Swap in my computer is very slow (non-f… (read more)

I have problem with webpages with buggy javascript in a few websites. Website consumes all available memory and start to use swap. Swap in my computer is very slow (non-flash) and the computer stops to respond. Only restart can help me. Computer has 6GB RAM but JS on opened site can consume more than 2GB!!! I want to have possibility to set maximum memory used by one tab of firefox (I know, the tab is separated process and it should be possible).

How to limit memory usage by one tab to 750MB (or other value, preferred by user)? Acceptable actions after trying to get more memory: - the JS can stop to work, - the tab will show that crashed, - the tab will be closed automatically, - require confirmation before allowing any more allocations.

How to set it in about:config?

If it is not possible, please report bug and propose other similar function that will fix this problem.

Asked by default.user 1 year ago

Last reply by default.user 1 year ago

  • Archived

Firefox not working on new Mini Mac with M chip

Hi, Firefox opens ok, work for a little while, then stops downloading. I see this is happening to other people too. Guessing it doesn't work with Big Sur OS yet? Any hope… (read more)

Hi, Firefox opens ok, work for a little while, then stops downloading. I see this is happening to other people too. Guessing it doesn't work with Big Sur OS yet? Any hope? Thanks!

Asked by dunfrod 1 year ago

Last reply by cor-el 1 year ago

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Firefox Always Crash - Ubuntu 18.04

Hi, I'm Sen, I have problem with firefox on my ubuntu, I'm using ubuntu 18.04 LTS 64bit, n my firefox version is 83.0 (default), So.. the problem is, my firefox always cr… (read more)

Hi,

I'm Sen,

I have problem with firefox on my ubuntu, I'm using ubuntu 18.04 LTS 64bit, n my firefox version is 83.0 (default),

So.. the problem is, my firefox always crash, I have tried to refresh, change profile, reinstall it, even use another version of firefox, but it keep crashing,

I don't know is it related or not to my problem but i have attach some logs about firefox in my ubuntu system log,

If any other information that u need please tell me, And please help me...

Thank you...

Asked by my4ndroid.s3nd 1 year ago

Last reply by user3300027 1 year ago

  • Solved
  • Archived

privacy and tracking by cookies

Since a few weeks only whenever you start browsing on any browser, a window opens asking you to agree or refuse the settings for tracking by cookies etc. Does this proce… (read more)

Since a few weeks only whenever you start browsing on any browser, a window opens asking you to agree or refuse the settings for tracking by cookies etc. Does this procedure annulate myown prefenrences settings?

Most of the people don't care about that and tired of being harrassed just agree to all trackings and cookies. But I don't want to be tracked and my preferences settings are all personnalised and quite strict on what I agree and what I don't agree.

So if firefox asks me to agree before I'm allowed to browse, and I agree to all of the tracking, does this annulate my privacy settings in the parametres?

Please give me an answer to [email]@gmail.com or call me +[phone number]

Or on this forum?

Yours Stefan Suter who loves Firefox an Mozill

Asked by stefsut 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago