Firefox Community Forum

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of the chatbots. That information would be helpful in deciding on which chatbot, if any, I might decide to use. Thanks.

Since updating to 152.0.3 I am no longer receiving bills from my water company; electric company and natural gas company as well as the payment confirmation emails from these companies. I've checked my spam filters (I use earthlink.net) and blocked sender addresses and they are not on these lists, in fact they are in my contact/address book. I've called the utilities and they have confirmed that the email bill was sent to my email address

I am receiving all other emails that I know of. It seems to be website generated em.ails?

I am using Mac OS 12.7.6

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

What have you done to Firefox ,so many issues it makes me sad that the best browser in the world has been wrecked. After 2+ decades of using this app I am not sure if I can keep using this blotted app any more. This is not a swiss army knife stop making it "MORE" and just work on making it a great browser. I'm so sad :( for what you have done to it. Uses way too much of the computers resources I might as well be mining for bitcoin with the amount of resources it is using. I know you all will not change anything and that makes me sad.

I am using Dashlane for password protection. I have purchased The Nord VPN and now Nord wants to install NordPass seemingly for password protection. I don't want that so what do I do now?

I am having problems with logging into the VPN app. I paid a one year renewal in November 2025 and have had access to the app for both logins that use this computer. It is an Apple M1 Macbook Air. On Wednesday, when I tried to connect, it sent me to a page to select a plan for payment.

https://www.mozilla.org/en-US/products/vpn/?utm_medium=vpn-client&utm_source=desktop-signup-flow&device_id=602c31e5c3e043c687df2d1e7fc17da1&flow_begin_time=1779492973967&flow_id=8baedf7abe0402e07ee2f21622b22c13e6f85621900a55935f3e1a2455c42d0c#pricing

Then when I tried to sign in again, it gave me the spinning circle shown in the attachment. It has now been a couple of days where I have not been able to use the app.

I do have access to the built-in VPN for one of my logins, but not for the other one. I have gotten replies from general support that told me to try the special support for VPN.

Barry

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users of this browser when we beg for this not to become a thing. I specifically switched from Google in order to dodge their AI systems, and it feels like a slap in the face for Firefox to do the exact same thing. Now only is AI terrible for the already deteriorating environment and water, but it also shares misinformation, has encouraged people to end their own lives, steals art from people who put hours into their craft, and is frequently used for deepfakes, non-consensual imagery of people doing various sexual acts, CP, propaganda, and more.

I really thought that Firefox was one of the good ones. I'm immensely disappointed in the fact that they would choose to do this, and if this GenAI thing actually goes through, I for one will no longer be supporting Mozilla, Firefox, or any of their content for the foreseeable future, until they remove these harmful features.