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Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (read more)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Asked by Eli Maughan 1 week ago

Last reply by ArtistQ 4 days ago

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 1 week ago

Last reply by Paraphraser online 1 week ago

  • Solved

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 5 months ago

Answered by Hami 5 months ago

Unknown Login, could this user access my passwords?

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless. Is there any way I can check if my saved passwords were accessed from… (read more)

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless.

Is there any way I can check if my saved passwords were accessed from within my Firefox browser? Unfortunately, there's a lot of passwords which I need to now go through and change passwords to.. ugh

Asked by keymanm911 5 months ago

Last reply by keymanm911 5 months ago

"NordVPN CyberSec.cer"

Folks, I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help. A… (read more)

Folks,

I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help.

At the top of the General page "Your Browser is being managed by your organization" is displayed. Clicking on the Blue Text String I go to about:policies, it shows "Certificates Install NordVPN CyberSec.cer".

When I click on errors - "Unable to find certificate - NordVPN CyberSec.cer" is shown.

I don't know how this may be affecting FoxFire.

I contacted NordVPN and asked them how to remove this "install item". Per their instructions, I deleted everything related to NordVPN.

The error continues after restarts.

The install/load request has to be coming from FoxFire; for Nord does not exist on my machine ( Mac Mini 10.15.7 FoxFire 106.0.1 (64bit ) ). Chrome has never been on my machine. I did trial NordVPN but do not use it.

How do I remove the install request?

Asked by martclaus-productsupport 5 months ago

Last reply by martclaus-productsupport 5 months ago

  • Solved

How to make the scroll bar disappear

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an op… (read more)

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

Asked by moon_613 3 months ago

Answered by cor-el 3 months ago

Homepage Icons in Firefox

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a fe… (read more)

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

Asked by walchuk1 3 months ago

Last reply by cor-el 3 months ago

Playing Netflix from my Macbook and reflect it onto Smart TV via Apple TV device

When I try to play Netflix from my Macbook and onto to my smart TV via my Apple TV device, I find that I can hear the sound but cannot see any picture. The set-up used to… (read more)

When I try to play Netflix from my Macbook and onto to my smart TV via my Apple TV device, I find that I can hear the sound but cannot see any picture. The set-up used to work fine until I up-dated to the latest version of the Firefox browser and then the picture disappeared. I have a second Macbook on which I'm running an older version of Firefox (from April'22) and this is still working fine with Netflix/Apple TV connection etc., i.e. picture and sound working well. Has anyone else had this issue.

Btw, I can have both picture and sound on my Macbook screen if I don't connect to Apple TV even when using the latest Firefox version!

Asked by vc.dnls 2 months ago

Lost access to primary email

Hi, I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed s… (read more)

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

Asked by Geoffrey 2 months ago

Last reply by James 2 months ago

Is there any way to group tabs?

Hey, guys! Does Firefox provides us with an option to group the tabs. I tried finding it in Firefox Tab's content menu and Settings but couldn't. I tried the Simple Tab … (read more)

Hey, guys!

Does Firefox provides us with an option to group the tabs. I tried finding it in Firefox Tab's content menu and Settings but couldn't. I tried the Simple Tab Groups add-on but didn't like it. I want to groups the tabs and want them in the tabs section just like How Google Chrome does it?

Thanks!

Asked by Bhavesh Rawat 1 month ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 5 days ago

111.0 crashes on Macbook Pro

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and rei… (read more)

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and reinstalling it but still the same issue. This problem never happend before the 111.0 update. This is on a MacBook Pro w/Monterey OS, M1 chip.

bp-dc3fe0f0-01ab-4ff9-a7fe-aa5740230315 3/14/23, 6:08 PM View bp-f480698a-6dcf-4189-afdd-9a4c80230316 3/16/23, 7:19 AM View bp-9b123c05-0b89-4719-b537-5ad9e0230316 3/16/23, 7:19 AM View bp-55fb26d7-d1e3-4310-be13-2bfdc0230316 3/16/23, 7:19 AM View bp-37f84011-3e3c-4e9a-b61b-08f710230316

Asked by dwilliam116 1 week ago

Last reply by agarwalrr 1 week ago

Firefox crashes continuosly

Hello, As described in the object, on the last days, Firefox is keep crashing (2-3 times per day). I have followed a tutorial online to copy the ID of crash error. Thi… (read more)

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Asked by lorenzobrandimarte16 1 week ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 1 week ago

Last reply by Pedro 5 days ago

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (read more)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago