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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 5 months ago

Last reply by ReachMrSparks 1 month ago

  • Solved

Cloudflare Problems...again

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented wit… (read more)

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented with a blank page, or a Firefox error message. Sometimes I'm even presented with the DDoS protection error, even though my computer is clean having being scanned by Kaspersky and Malware Bytes.

I reiterate this and say that it's only Cloudflare sites that are causing problems. Very occasionally they will work for up to an hour or so but most of the time it is error messages or blank pages. Interestingly, other web servers such as Amazon, OVH SAS and Akamai all run with no problems so I wonder what is Cloudflare's problem? Is this something to do with my browser or the web hosting services?

Asked by ichigatsusayonara 4 months ago

Answered by ichigatsusayonara 2 months ago

Submitting crash reports by email or another way

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the f… (read more)

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the forward proxy; that is for the web server. Therefore the crash reports so not get submitted. There is an error message: "There was a problem submitting your report." Is there another way to submit them?

Wastrel

Asked by wastrelway 5 days ago

Last reply by wastrelway 14 hours ago

Lost Audio in firefox

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in… (read more)

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

Asked by e.mailme1 2 weeks ago

Last reply by raychernandez 1 day ago

Firefox loops at office.com login

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dum… (read more)

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dump me back to the sign in screen: I have refreshed, re-installed, installed a previous version, used Revouninstaller to get rid of all traces of Firefox, deleted the Mozilla folders from the appdata folder and reinstalled + tried using a private window. No joy with anything. I believe this is the key phrase from the error message (quoted below): "client request loop"


Microsoft Sign in

Sorry, but we’re having trouble signing you in. AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: e25fd55c-5c0d-4a3e-b932-ee17a8120100 Correlation Id: a5936cb9-243a-486e-b498-d31061e6e534 Timestamp: 2022-08-28T19:07:12Z Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

If I try to login @ outlook.office.365.com, I get

500 Something went wrong. UmVwZWF0aW5nIHJlZGlyZWN0cyBkZXRlY3RlZC4gPEJSPjxCUj5DbGljayA8YSBo cmVmPSIvb3dhL2xvZ29mZi5vd2EiPmhlcmU8L2E+IHRvIHNpZ24gb3V0Lg== (Ba se64)

Asked by webmanager1 1 month ago

Last reply by cor-el 4 days ago

Can not log in on FedEx with Latest version beta 104

have tried many different ways. also already re install the Firefox browser but sadly. i still can not log in the FedEx it always show We are having trouble establish… (read more)

have tried many different ways. also already re install the Firefox browser but sadly. i still can not log in the FedEx it always show We are having trouble establishing a connection. Please refresh the page.

Asked by malex3820 1 month ago

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in … (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 2 months ago

Last reply by nbui 1 day ago

Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 3 months ago

Last reply by dkcrawford68 13 hours ago

Firefox is too resource hungry! Slowing things down!

I have the latest FF. And this is my system configuration: Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit o… (read more)

I have the latest FF. And this is my system configuration:

Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit operating system, x64-based processor

Lately I've observed that my FF is eating up lot of my system resources (see Image) and is slowing things down. In Task Manager I've observed it's running several Processes. Is that normal? It's actually more than 31, as many Processes not shown in the image exist down in the list . Sometimes it shows 43.

So what's wrong? Any solutions?

Asked by Raz 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

Spacebar not working on random sites

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for… (read more)

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

Asked by Gilberto A Rivera 4 months ago

Answered by Gilberto A Rivera 4 months ago

  • Solved

How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 5 months ago

Answered by cor-el 4 months ago

why my 2 firefox tabs show 75 % memory of 4gb being used

Hi, I just opened two tabs. One for hearing a video song and another for browsing. My computer resource monitor and mini tool box analysis show that 75 percent of 4 gb is… (read more)

Hi, I just opened two tabs. One for hearing a video song and another for browsing. My computer resource monitor and mini tool box analysis show that 75 percent of 4 gb is being used . How it could use that much memory for the above mentioned actions. I did not download anything nor opened so much of tabs. why this is and what is a fix for it. This I ask because, when I checked the performance tab actions, mostly it list firefox as resources for maximum memory use

Asked by jrj 1 hour ago

Stuttering When Playing Higher Resolution AV1 YouTube Videos

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is no… (read more)

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is not as good as it should be. I first noticed the issue when trying to play an 8K video. The stuttering and frame drops at 8K make the video unplayable, but I also noticed that it was happening at 4K as well. At 4K, the stuttering is much less severe, and there are no dropped frames, but it can still ruin the experience of watching the video once I notice it stuttering every few seconds. I know this is an issue with Firefox specifically because the same videos play back much better on edge. There are still a few dropped frames in edge, so I think AMD might need to improve their drivers as well, but the videos are playable on edge whereas in Firefox they're not. I have also found that disabling hardware acceleration in Firefox actually results in the videos playing back much smoother. The cpu decoding is working far better than gpu decoding, but my general understanding of computers tells me this should not be the case.

Please help me figure out why this is happening, and let me know if you need any more information about my system or the issue.

Asked by ComputerGeek347 3 hours ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 5 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Firefox 105.0.1 tabs crashing not opening websites

For the past week my Firefox (running on Windows 10) has stopped working correctly. Tabs keep crashing and it won't open many websites. They will load if I close then re-… (read more)

For the past week my Firefox (running on Windows 10) has stopped working correctly. Tabs keep crashing and it won't open many websites. They will load if I close then re-open Firefox but that's getting a bit annoying. Everything was fine before, Firefox worked smoothly and without any problems. I don't know what's happened. I've tried opening the same sites on Edge, and can do that with no problems.

Asked by Tommo 9 hours ago

Mozilla prevents my PC from going into sleep mode

Hi. After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my c… (read more)

Hi.

After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my computer from auto-entering sleep mode. Even if the streams on the 2 tabs are paused.

I don't have this issue on Chrome, I can leave the tabs opened there and my PC can enter sleep mode no problem. The thing is I want to keep using Mozilla because I got used to it and because it's not based on Chromium.

If you need more information just say so. Thanks for the help in advance! Peter.

Asked by petre_cristian 10 hours ago

Last reply by petre_cristian 7 hours ago

FF 105

Running MX Linux 19.4 FF latest 105.0.1 crashes & hangs reinstalled twice- same, Went back to 102.3 esr everything is great. How long is this release good for? … (read more)

Running MX Linux 19.4 FF latest 105.0.1 crashes & hangs reinstalled twice- same, Went back to 102.3 esr everything is great. How long is this release good for?

Asked by BobP 12 hours ago

Last reply by jonzn4SUSE 12 hours ago

How can I see HTML DOM structure via console in Firefox?

How can I see HTML DOM structure via console in Firefox? In Chrome when I type "document" in the console, I see clearly the HTML DOM structure. When I do this in FireFox … (read more)

How can I see HTML DOM structure via console in Firefox?

In Chrome when I type "document" in the console, I see clearly the HTML DOM structure. When I do this in FireFox I get a bunch of extra info and it's even hard to figure out the the HTML DOM structure. My question is: Where to find or how to display the HTML DOM in FireFox the way it's displayed in Chrome? DOM tool is enabled but shows completely different information (I tried DOM tab in tools it is not the same). Didn't find any solutions for this.

Asked by shcherban.daniil 12 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago