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  • Archived

Latest Firefox 82.0.2 64-bit cannot connect to the following page

Latest Firefox 82.0.2 64-bit cannot connect to the following page (it only displays a blank page even in safe mode and Enhanced Tracking off): http://links.email1.carrefo… (read more)

Latest Firefox 82.0.2 64-bit cannot connect to the following page (it only displays a blank page even in safe mode and Enhanced Tracking off): http://links.email1.carrefour.fr/els/v1/mkzWH2KjNWtjE/YUNiTTVaN01oQjVRUzZ1YmJaQWRYSlFudDFqV1RZeUsrTDFDSk12NUxuUVlqN3NqTTJXQmtiNXRxYnk2MytIQmhaWFlFN0RiT3JNTVI1M3JnL1kzZHhKUDl1WnZ0anpWNUZPeUovY3hJbEU9S0/ This is not happening in Google Chrome.

Asked by Robert12 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox Tabs and Menu Bar color changed to purple - how to change back to old colors?

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?… (read more)

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?

Asked by gblaca 1 year ago

Answered by gblaca 1 year ago

  • Archived

Firefox deletes browser data

Hello. I configured Firefox so that whenever I close the browser only the Browsing & Download History and Form & Search History to be deleted, so that I don't hav… (read more)

Hello.

I configured Firefox so that whenever I close the browser only the Browsing & Download History and Form & Search History to be deleted, so that I don't have to login on every relevant website (facebook, youtube, mail, etc.) It was working fine until a few days (~1 week ago) when it started logging me out of some websites randomly and I basically have to login again. I basically close the computer and the next day I find myself logged out of some websites.

Did this happen to anyone else?

Asked by fusiflag 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
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WordPress Cover block fixed background does not work in Firefox

I believe the latest updates for Firefox made some changes so that a fixed background image in a WordPress cover block does not stay fixed. It used to work about 2 weeks … (read more)

I believe the latest updates for Firefox made some changes so that a fixed background image in a WordPress cover block does not stay fixed. It used to work about 2 weeks ago, now it does not. But, the fixed background behaves as expected in MS Edge.

https://www.cemalekin.com/test/layout-test/ https://www.cemalekin.com/test/test-page/

In the first linked page there is one such block, in the second one there are two. None works in Firefox, either on my Surface Book 2 laptop or my desktop with a 27" monitor. The same pages will show the expected behavior when viewed in MS Edge.

I tried the following:

  • Restarted FF with all the add-ons disabled
  • Refreshed Firefox
  • Removed the entire custom CSS from the site
  • Tried different themes

Nothing made any difference. I have been a Firefox user for a long time and do not want to switch. I also want the visitors using Firefox be able to have the same experience. Any suggestion to fix this problem will be much appreciated. Or a repaired version of Firefox release will be most welcome.

Thank you.

Asked by Cemal Ekin 1 year ago

Answered by Cemal Ekin 1 year ago

  • Archived

Touch Keyboard Not Opening In Tablet Mode

Whenever I try to use the address bar in tablet mode, the touch keyboard opens and then is immediately closed. The same occurs when the touch keyboard is opened via the t… (read more)

Whenever I try to use the address bar in tablet mode, the touch keyboard opens and then is immediately closed. The same occurs when the touch keyboard is opened via the taskbar. This is making Firefox almost impossible to use in tablet mode.

This does not occur when using the ease of access keyboard via Windows 10 accessibility settings, which prevents the tablet mode keyboard from appearing, but the keyboard may as well be folded back out at this point.

"Show a touch keyboard when necessary" is enabled in options. Touch/tablet mode is enabled in preferences. These have been cycled on and off with no effect other than the touch keyboard not opening in the first place when the former is disabled.

The app appears shift and flicker when the address bar is tapped to search and the keyboard opens and closes again.

Running on HP Pavillion x360 14", using a 1080p display.

Asked by cal.mceachen 1 year ago

Last reply by cal.mceachen 1 year ago

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Firefox slows to a crawl when viewing Facebook

Firefox version 82.0.2 (64-bit) I can no longer use Firefox to view Facebook. Within minutes Firefox slows down and no longer responds. I had a similar problem previously… (read more)

Firefox version 82.0.2 (64-bit) I can no longer use Firefox to view Facebook. Within minutes Firefox slows down and no longer responds. I had a similar problem previously with some builds of Firefox but not this bad. Seems like the problem is fixed in one build and then re broken in a newer build. I even get a warning from Firefox that the page is slowing down Firefox. Never seen this before 82.0.2 (64-bit). I can use Chrome, Edge or Opera just fine. The trouble is I'm a Firefox user and have been since the beta builds back in the stone age. Anyone else have this problem.

Thanks

Asked by Wrench 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Issue login-in at chase.com

Since the latest update v82.0.2 i can not login into chase.com. At first i thought something happened with firefox. Use Edge to log in an no problems at all. Coming back … (read more)

Since the latest update v82.0.2 i can not login into chase.com. At first i thought something happened with firefox. Use Edge to log in an no problems at all. Coming back to FF at chase.com loads fine. As soon as i log in im presented with missing layouts buttons and no text. Under the Network monitor i see that a lot of scripts and json files are blocked or empty(0 bytes).

Is anyone else experiencing this issue ? Prior version of FF worked just fine. What happened ?

Asked by danibaies 1 year ago

Last reply by danibaies 1 year ago

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ad.doubleclick.net

Hi All When opening a website and usually the first one on a google search. I get the following message. Hmm we are having trouble finding that site. We cant connect to t… (read more)

Hi All

When opening a website and usually the first one on a google search. I get the following message. Hmm we are having trouble finding that site. We cant connect to the server at ad.doubleclick.net. Then try again etc.

Also if I google search for say "Shoes" the first listing will have a small ad placed in front of the first letter of the first word.

Thank you

Frank

Asked by frankslinger 1 year ago

Last reply by frankslinger 1 year ago

  • Solved
  • Archived

Question about naming a tab

In the attached image, the big red arrow points to the name of a website opened in the first tab. That name starts with "(33) Stras..." What does the "(33)" refer to ? Th… (read more)

In the attached image, the big red arrow points to the name of a website opened in the first tab. That name starts with "(33) Stras..." What does the "(33)" refer to ? Thanx.

Asked by kaplang1 1 year ago

Answered by Václav Trpišovský 1 year ago

  • Archived

Open PDF not download

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Ado… (read more)

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Adobe Acrobat DC" and don't see any further settings. I'm on a MacBookPro. TIA!!

Asked by echazdon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 1 year ago

Last reply by leon.aicsourcing 1 year ago

  • Archived

3080, 110W YT watching 1440p stream

My GPU(TUF 3080) is running 10% at 110W watching YT. same YT on Chrome takes 36W have disabled all YT-extensions, made custom 3-D preset for FF @NV settings with no resu… (read more)

My GPU(TUF 3080) is running 10% at 110W watching YT. same YT on Chrome takes 36W

have disabled all YT-extensions, made custom 3-D preset for FF @NV settings with no result

lg 38uc99-w, 3840x1600 @75Hz

Asked by deinepost 1 year ago

Last reply by deinepost 1 year ago

  • Solved
  • Archived

Firefox Cookies Being Deleted

Since the most recent Firefox for Windows update, all of my Firefox browsers on my PCs have suddenly stopped saving my already logged in cookies for my major use websites… (read more)

Since the most recent Firefox for Windows update, all of my Firefox browsers on my PCs have suddenly stopped saving my already logged in cookies for my major use websites, such as Facebook, Outlook, Amazon, and Netflix. For the past few years, these websites all stay logged in, even when I have Firefox set to delete cookies when the browser is closed, in part because I have these websites all carefully noted in the cookies and site data exceptions. As I said, I've never had problems for the past few years. But since the most recent update a few weeks ago, all of my websites log me out after 24 hrs. I even changed the main cookies settings to not delete any cookies when the browser is closed, but that makes no difference. Something has changed in the most recent Firefox that has disabled the managed exceptions to cookie deletion. I'd love some help on how to fix this, as changing settings does not seem to do it.

Asked by decorus_veritas 1 year ago

Answered by cor-el 1 year ago

  • Archived

High CPU usage when watching Youtube, Twitch.

So recently my CPU usage is above 80% when watching something on youtube or twitch. I tried running in safe mode, there wasn't that much of a difference really. Could som… (read more)

So recently my CPU usage is above 80% when watching something on youtube or twitch. I tried running in safe mode, there wasn't that much of a difference really. Could someone help me? Thanks!

Asked by pink.weekly 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox Dropdown

Hi all, I am running into an odd issue and I am stumped on what to try next. As you can see in the attached images, I am running into a problem with select dropdowns. The… (read more)

Hi all,

I am running into an odd issue and I am stumped on what to try next. As you can see in the attached images, I am running into a problem with select dropdowns. The first dropdown is from https://www.raspberrypi.org/products/raspberry-pi-400/ (Buy Now and click country) and the second is from this Mozilla support page. Long story short is dropdowns are messed up in my default profile. I have done the following to attempt to troubleshoot the issue -

1) Restart Firefox in Safe-Mode without addons 2) Refresh Firefox 3) Delete the Firefox user directory 4) Create a brand new profile and launch into the new profile (This works but for some reason but it can't be my default profile) Default profile fails to work but others don't. If I set my newly created profile as the default, then the new default profile doesn't work. Odd.

Anyway, if anyone has any insight on fixing this issue then it would be great. The dropdowns have been broken for a few months but I have just dealt with them. Thank you for any help over the topic.

Asked by Aaron 1 year ago

Last reply by Aaron 1 year ago

  • Archived

Header (tabs, toolbar) automatically hides itself

Dear Firefox support, When I use Firefox, the top of my window (with the tabs, pinned pages, toolbar, and everything immediately above the window I am working on) automat… (read more)

Dear Firefox support,

When I use Firefox, the top of my window (with the tabs, pinned pages, toolbar, and everything immediately above the window I am working on) automatically hides itself. When I hover my mouse over where it used to be, the toolbar and tabs drop down so I can see them, but then when I move my mouse away again they disappear. I don't know how to turn this off, I'd really appreciate some help! (I like seeing my tabs when I browse)

Thank you!

Asked by andrey.risukhin 1 year ago

Last reply by andrey.risukhin 1 year ago

  • Solved
  • Archived

Firefox spellchecker not working

Teh spelchekr isnt fnctioning in frefox. None of this text is being highlighted as I type, nor in the EuroGamer comments section or any other text box. It's enabled in se… (read more)

Teh spelchekr isnt fnctioning in frefox.

None of this text is being highlighted as I type, nor in the EuroGamer comments section or any other text box. It's enabled in settings. I also have no spell-check options in the RMB pop-up menu.

FireFox 82.0.2 on Windows 10.

Asked by dg.coombes 1 year ago

Answered by cor-el 1 year ago

  • Archived

Can't restore old data

Recently I was having the "toolbarbutton id= uitourtooltipclose" error when trying to start up firefox so as a fix I did a refresh through the uninstaller and ever since … (read more)

Recently I was having the "toolbarbutton id= uitourtooltipclose" error when trying to start up firefox so as a fix I did a refresh through the uninstaller and ever since then I can't recover my old firefox data. I've copied over my old data and replaced files when it's asked me to but no matter what when I start firefox again no changes have happened and my old data isn't restored. I can't sign back in to my firefox account either because I've forgotten the password and for some reason my email won't receive the password reset email. Is there any other way to restore my old firefox data aside from copying and replacing current files since that's not working for me. Making a new profile and copying the old firefox data into the new profile doesn't work either. I'm using windows 10 firefox 82.0.2

Asked by chunkx2chunk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago