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  • Archived

No More Update notification?

is Update notification removed? update 35 something was last time i got Update notification, after first time i started to check from Help=about firefox, if i don't do th… (read more)

is Update notification removed? update 35 something was last time i got Update notification, after first time i started to check from Help=about firefox, if i don't do that i don't know when the update is out cause there is no Update notification, or is the update made automatic? like it updates & when i close fox & open it again next time its new Ver?

Asked by Sugram22 6 years ago

Last reply by Sugram22 6 years ago

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Since I updated to OSX 10.10.3 my firefox 37.0.2 is not working. What happened?

Firefox was the default browser and I have been using it without any problems. Since the last update of Yosemite it is slow, does not respond quickly to google docs and c… (read more)

Firefox was the default browser and I have been using it without any problems. Since the last update of Yosemite it is slow, does not respond quickly to google docs and crashes. I already re-installed it e times.

Asked by michaelbeckerbr 6 years ago

Last reply by FredMcD 6 years ago

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  • Archived

can't remove malware toolbars

My husband stupidly accepted all downloads and now he has malware toolbars. I've tried everything I can find to remove them, but can't get rid of them. They do not show u… (read more)

My husband stupidly accepted all downloads and now he has malware toolbars. I've tried everything I can find to remove them, but can't get rid of them. They do not show up under Control Panel - Uninstall or Firefox - Addons or Firefox - Extensions. I have searched my hard drive for the files that support pages told me to look for, but none of them are there.

I'm on Windows 7 Home Premium 64-bit with Firefox 37.0.2. I've tried:

1: Running malware, virus, spyware, adware etc. programs. None have found it. These are what I've run:

Malwarebytes' Anti-Malware Free SuperAntispyware Portable Scanner Microsoft Safety Scanner Anti-Rootkit Utility - TDSSKiller AdwCleaner Spyhunter Hitman Pro

2: I have reset firefox.

3: I ran Adblock, NoScript, and started Firefox in Safe Mode. None help.

4: I did a search here and did all the steps in each article. None of helped.

I've tried so many things that I can't even remember them all. I've attached a screenshot of the malignant toolbars.

Can anyone help?

Asked by EK Blackwell 6 years ago

Answered by Scribe 6 years ago

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  • Archived

I CAN NOT GET BOOKMARKS TO WORK AND FIREFOX KEEPS BLOCKING PAGES WITH ALL SETTINGS FOR BLOCK-UP'S UNCHECKED. I HAVE UNINSTALLED IT 3 TIMES. TWICE WITH CONTROL P

I HAVE UNINSTALLED IT 3 TIMES, 2 TIMES WITH CONTROL PANEL AND 1 TIME WITH REVO PRO. I GO TO HOME PAGE EACH TIME FOR NEW DOWNLOAD. RUNNING WINDOWS 7 AND WINDOWS DEFENDER. … (read more)

I HAVE UNINSTALLED IT 3 TIMES, 2 TIMES WITH CONTROL PANEL AND 1 TIME WITH REVO PRO. I GO TO HOME PAGE EACH TIME FOR NEW DOWNLOAD. RUNNING WINDOWS 7 AND WINDOWS DEFENDER. THIS IS FIRST TIME I HAVE HAD THIS PROBLEM. I CLICK THE STAR, I CLICK THE BOOKMARKS AT FOLDER TOP AND I CLICK CTRL + D. NOTHING WORKS. PLEASE ADVISE. THANK YOU, RIVERMAN45

Asked by riverman45 6 years ago

Answered by FredMcD 6 years ago

  • Archived

The addon does not working

Hello. After last update does not work addon Hyper translate. It is very necessary addon. You can say what happened? https://addons.mozilla.org/ru/firefox/addon/hypertr… (read more)

Hello. After last update does not work addon Hyper translate. It is very necessary addon. You can say what happened? https://addons.mozilla.org/ru/firefox/addon/hypertranslate/?src=ss

Asked by Androno12 6 years ago

Last reply by LostGod 6 years ago

  • Archived

When I try to see Chase Bank Statements, endless blank browser pages open until forced to quit.

Chase told me that there was a browser problem like some piece of malware. I used Mac's Disk Utility and verified and repaired things. I deleted all Firefox files, and do… (read more)

Chase told me that there was a browser problem like some piece of malware. I used Mac's Disk Utility and verified and repaired things. I deleted all Firefox files, and downloaded the entire program again, reinstalled it, and the same situation happened. What is there left to do? I can see my statements using Chrome.

Asked by billwheelock 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crashes

Every time I open Firefox, it crashes and defaults to a safe mode in order to run. Disabling my anti-virus sw has no effect. I have tried a complete re-installation with… (read more)

Every time I open Firefox, it crashes and defaults to a safe mode in order to run. Disabling my anti-virus sw has no effect. I have tried a complete re-installation with the same performance. Any ideas?

Asked by philc11 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

Firefox crashes when I open my fifth (or more) tab

I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another sit… (read more)

I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another site, Firefox keeps crashing (though Google seems to open fine every time). I have version 37.0.2.

Recent crash report: https://crash-stats.mozilla.com/report/index/9e1774db-98f1-432b-b06e-ad68c2150421

Asked by cuicksilver 6 years ago

Answered by cuicksilver 6 years ago

  • Solved
  • Archived

cant get abc iview to load and play, works fine on google and internet explorer.

it worked ok then just wont work now and all my plug-ins are up to date. it just wont play from abc Ivew web site. It will on google and internet explorer and on my sams… (read more)

it worked ok then just wont work now and all my plug-ins are up to date. it just wont play from abc Ivew web site. It will on google and internet explorer and on my samsung tablet.

Asked by Ginny 6 years ago

Answered by Mark Schmidt 6 years ago

  • Archived

Firefox invalid security certificate page missing "add exemption"

Suddenly two valid websites that I frequent are now considered by Firefox to have invalid security certificates, Airbnb.com and sanjoseca.gov (the City of San Jose's offi… (read more)

Suddenly two valid websites that I frequent are now considered by Firefox to have invalid security certificates, Airbnb.com and sanjoseca.gov (the City of San Jose's official website). The return page from Firefox states the certificates are invalid but NO "ADD EXEMPTION" is listed on the page as an option.

I have waited more than 10 minutes to upload the image and it still hasn't loaded. It has the Technical Details, and the "Get me out of here link" but no "add exemption" link.

I use Airbnb.com frequently and I need a stable interface with them. I contacted both companies and they both told me that they were not aware that their certificate wasn't being recognized by Firefox and that I should download and use Google Chrome instead.

This isn't the first time I've had issues with Firefox. Frequently when applying for a job online, the application forms are not properly exhibited in Firefox but are in Internet Explorer. This makes applying for work very difficult!

It's been 15 minutes and still the image hasn't loaded. I can't wait any longer. Please tell me how to fix this glitch. Thank you.

Asked by sandid2260 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

YouTube videos take about 5-30seconds before they start to play on a 35mb connection?

Hello as of this moment I have tried starting Firefox in safe mode, refreshing Firefox, uninstalling and reinstall shock-wave; Yet i am still having issues with YouTube v… (read more)

Hello as of this moment I have tried starting Firefox in safe mode, refreshing Firefox, uninstalling and reinstall shock-wave; Yet i am still having issues with YouTube videos are taking way to long to load before they play. On average about 5-30 seconds. I do not know why this occurring so I have come to this forum to ask has anyone had this problem before or is it just YouTube's fault.

Asked by LostGod 6 years ago

Answered by LostGod 6 years ago

  • Solved
  • Archived

download various languages in firefox and thunderbird easier

I am using English and my girlfriend Dutch in Thunderbird and Firefox. Alist various languages in Firefox and separately Thunderbird to be accessed easily would be much a… (read more)

I am using English and my girlfriend Dutch in Thunderbird and Firefox. Alist various languages in Firefox and separately Thunderbird to be accessed easily would be much appreciated.

Too many searches and too long at present

Asked by HarrySchut 6 years ago

Answered by Mark Schmidt 6 years ago

  • Solved
  • Archived

Using webrtc no sound is recorded on Windows 8.1

Trying to use webrtc on either Firefox Hello or another website making use of webrtc features (such as https://tokbox.com/opentok/quick-start/demo.html) for communication… (read more)

Trying to use webrtc on either Firefox Hello or another website making use of webrtc features (such as https://tokbox.com/opentok/quick-start/demo.html) for communication will make Firefox show the dropdown to select a microphone and authorize it's use. The connection is established just fine, I can hear other people talk (or myself if I connect with another browser), but my own microphone is not picked up. I am very confident that my windows settings as well as those in driver's application are correct, but I'm happy to try aynthing out.

I'm thankful for any help you can provide.

Asked by Ascarion 6 years ago

Answered by Ascarion 5 years ago

  • Archived

Is it possible to restore your History if a remote support tech "resets your browser" while you're signed into Firefox Sync?

I was having trouble sending a large email so I contacted my ISP via chat. I gave him remote access but I thought he would let me know what he was going to do if it was … (read more)

I was having trouble sending a large email so I contacted my ISP via chat. I gave him remote access but I thought he would let me know what he was going to do if it was anything drastic. I would've signed out of Sync if I knew he was going to clear my History, but he did it before I had a chance to stop him. I was able to restore my Bookmarks via Sync, but not my History. Is it lost and gone forever? Thanks!

Asked by WebPixie 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Windows 8.1, transparency and tabs unreadable

I have a new install of Firefox on a new Alienware M15x laptop. No extensions, up-to-date drivers; it is a brand new install. And, because of either Firefox or Windows, m… (read more)

I have a new install of Firefox on a new Alienware M15x laptop. No extensions, up-to-date drivers; it is a brand new install.

And, because of either Firefox or Windows, my tabs are all transparent, so if there is anything behind firefox other than the background, I can't read the text on the tabs. I've spent more than an hour trying to figure out what is going on without success; it is probably Firefox, since it doesn't happen in IE or Chrome. Any suggestions?

Asked by jangove 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Why are my mjpg files not streaming anymore going from version 36 to 37?

The video streams from my axis cameras on version 36 but on version 37 it gives a still image. When i refresh the page it returns the image as it was when i refreshed it… (read more)

The video streams from my axis cameras on version 36 but on version 37 it gives a still image. When i refresh the page it returns the image as it was when i refreshed it but it does not stream anymore. I have updated all the plugins and if i downgrade to version 36 it works again.

Asked by rubicon5 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes

I recently started my macbook pro 10.68 in safe mode to check a mounting issue with an external hard drive. When I restarted my macbook in normal mode I couldn't open the… (read more)

I recently started my macbook pro 10.68 in safe mode to check a mounting issue with an external hard drive. When I restarted my macbook in normal mode I couldn't open the Firefox browser. It keeps on crashing despite following Mozilla's advice for fixing the problem. Has anyone encounter this problem before and if so how did you fix it? Thanks in advanced

Asked by 20to1films 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Shockwave Flash keeps crashing.

Every time I open any site with pictures or videos, I get a Shockwave Flash crash error. Here are a bunch of my crash reports, because if it isn't Firefax randomly crashi… (read more)

Every time I open any site with pictures or videos, I get a Shockwave Flash crash error.

Here are a bunch of my crash reports, because if it isn't Firefax randomly crashing itself, it's Flash. I have tried all of the fixes, PLEASE HELP!!!

Report ID Date Submitted bp-34e6af04-c208-4979-9e76-052de2150422 4/22/2015 4:23 PM bp-d046bdc8-3a5f-453b-94f3-323f12150422 4/22/2015 3:15 PM bp-9c6ad6cb-7947-433b-aea9-9ad2f2150421 4/21/2015 3:14 PM bp-427ac708-6992-4c33-8556-d98da2150421 4/21/2015 3:14 PM bp-4c01a385-129c-4600-866f-d101f2150421 4/21/2015 3:14 PM bp-3ff614f8-7bdf-4390-96c1-e4ed22150420 4/20/2015 2:30 PM bp-c932a0ca-37fe-4a30-a4ee-86dde2150417 4/17/2015 6:31 PM bp-8a0c3287-f447-435e-9db5-f376b2150414 4/13/2015 9:58 PM bp-966de807-653f-4dd4-804f-8d0742150412 4/12/2015 4:20 PM bp-426ad5c0-f670-4b09-a0e6-f0eff2150408 4/8/2015 5:21 PM bp-095cafaa-a462-49fc-a00d-9f4042150406 4/5/2015 9:48 PM bp-2190b33c-086b-41f0-a05d-1e14f2150330 3/30/2015 2:05 PM bp-d6cc7526-7ef0-46ba-bcd1-fb06b2150329 3/28/2015 11:00 PM bp-02c8cb67-5110-41d9-a0d5-968862150329 3/28/2015 8:38 PM bp-c5307e84-dafa-4c0c-b699-e14732150328 3/28/2015 7:45 PM bp-7a5e94fa-7262-47e4-868d-20c532150327 3/27/2015 5:00 PM bp-3990681e-5196-4693-a125-690fe2150326 3/25/2015 10:28 PM bp-17e6a5e5-b210-40d0-9c8c-f04dc2150306 3/6/2015 4:18 PM bp-2c4a1e42-0096-4b1c-9580-571052150222 2/22/2015 3:22 PM bp-193daa68-980b-47d3-b6ab-3940a2150215 2/14/2015 7:49 PM bp-f2ca827e-d83e-49e0-b377-569d42150122 1/22/2015 3:40 PM bp-57618da9-2f25-4b2f-bff4-9e10b2150106 1/6/2015 12:20 PM bp-319cf1fb-0273-4d59-bd16-4a3b22141225 12/25/2014 6:59 PM bp-79bf1f6c-bb93-4a83-9481-fd87d2141225 12/25/2014 4:02 PM bp-08737569-a632-4f7c-b987-aeb0f2141218 12/17/2014 10:06 PM bp-76a2c3c5-7ac7-49f4-84e1-d81592141207 12/7/2014 6:23 PM bp-0c362fca-518f-4377-be8c-898d42141202 12/2/2014 1:54 PM bp-bb1ed8d4-fc50-4aa6-b5d4-e22542141117 11/17/2014 6:06 PM bp-b87bb774-080c-49ff-85fe-f8d222141110 11/9/2014 10:24 PM

(removed reports without a bp- prefix - c)

Asked by jrmeab 6 years ago

Last reply by FredMcD 6 years ago