Showing questions tagged:

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Open 3 2 94

How do I pin an add-on/extension to the toolbar?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click… (read more)

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

Open 3 2 132

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 1 2 155

Constant Crashes even in Troubleshoot mode

bp-f7b43b48-1330-4328-a36a-2d3f10260127 Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is m… (read more)

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Open 12 1 215

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Solved 20 1 638

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on ch… (read more)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Open 5 1 118

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Solved 4 1 288

How do I stop Back Escape from navigating back?

On some sites where the text input isn't a proper input box, pressing Back Escape takes me back to the previous page is there anyway to fix this? (for example the wordle … (read more)

On some sites where the text input isn't a proper input box, pressing Back Escape takes me back to the previous page is there anyway to fix this? (for example the wordle page.)

Solved 3 1 123

opening a blank page

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant u… (read more)

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant understand the problem.

Open 3 1 130

desktop icons for web (not app) shortcuts all display as generic white page icons

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the … (read more)

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the newspapers, etc. none of the standard windows fixes for this have worked. was there a firefox policy change that causes this? i Free Up Space to Onedrive for everything on desktop, but even when I apply Keep on This Device, the source icons still don't appear, so I don't think Onedrive is the issue. in some unsynced folders on the PC, web links appear with a generic blue planet icon, which is as generic as the white page icons on the desktop. I've tried the fixes for windows 11 but none of them have worked. any ideas of a firefox fix for this? thanks!

Open 1 1 100