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  • Solved

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Asked by artyfitz 4 months ago

Answered by James 4 months ago

  • Solved

Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (read more)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

Asked by kataro28 4 months ago

Answered by kataro28 4 months ago

autofill

Hi i use Mozilla at work, in logistics. When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty u… (read more)

Hi

i use Mozilla at work, in logistics.

When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty useful, and we have used it extensively...now for some reason it has just disappeared and we cant get back.

See uppploaded imgage, tried to follow the instructions,..... also in my edition there is no subheading caled "Formulär & autofyll", it just says "Autofyll".

So the question is, what to do to get the autofill back.

Thnaks for all the help i can get.


///

Asked by o1914 4 months ago

Last reply by o1914 4 months ago

+ Symbol in tabs bar vanished

A few days back, the browser "+" symbol used to open another tab at the top right of the browser window disappeared like a bad odor in the wind. Performed a search and lo… (read more)

A few days back, the browser "+" symbol used to open another tab at the top right of the browser window disappeared like a bad odor in the wind. Performed a search and located instructions on line that explained using 'about:config' settings to restore the symbol. It worked and I was browsing wonderfully again.

After closing the browser a few days later, the + symbol has vanished again upon restarting. Have searched in vain online to locate the parameter in about:config that I need to reset, but cannot locate it and I do not remember the parameter to search. CRS problem.

I can go into the Customize menu and drag a folder with a + symbol to the menu bar but it behaves differently. Just want the convenience of clicking the + symbol to automagically start another tab.

Asked by wd4hxg 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 4 months ago

Last reply by Paul 4 months ago

Firefox is no longer working properly with some websites

My problem is that Firefox will no longer allow me to login to my primary websites (email, bank, Costco, Apple...). I originally assumed that my outdated version of the M… (read more)

My problem is that Firefox will no longer allow me to login to my primary websites (email, bank, Costco, Apple...). I originally assumed that my outdated version of the MacOS was the problem, which was tied to the age of my outdated iMac hardware. Hence, I bought a new iMac, with the latest MacOS. Firefox still does not work. There is something wrong with Firefox and I don't know what it is. I have captured screenshots of the symptoms of what goes wrong with each website, but the one thing in common is that they are saying it is an application error on my end of the connection — which must be the browser (Firefox). I am being forced to do my daily business with Safari, but that is a strange browser for me, and they do not have my numerous Bookmarks. Also, their way of storing bookmarks is very strange, so I only have 5 — the ones that I have found so far that do not work with Firefox. There are probably more, maybe All of my bookmarks, but these are the 5 that I need every day.

Figure 1. Outlook (my email) When I log into my email, the result is Figure 1. This appears to me an application error on my side of the connection -- i.e., Firefox.

Figure 2. Costco.com When I log into Costco.com, the result is Figure 2. This appears to me an application error on my side of the connection -- i.e., Firefox.

Figure 3. Apple.com When I log into Apple.com, the result is Figure 3. This is Apple telling me there is something wrong on my side of the connection -- i.e., Firefox.

Figure 4. BankofAmerica.com When I log into my account at Bank of America, everything looks fine at first. But when I try to open my checking account, the result is Figure 4. This symbol, swirling forever, indicates something wrong on my side of the connection -- i.e., Firefox.

Figure 5. Hallmark.com When I log into Hallmark.com, everything looks fine at first. But none of the links will open, hence I cannot obtain any information about upcoming TV programs. This indicates something wrong on my side of the connection -- i.e., Firefox.

All the above examples work perfectly with Safari. Firefox is supposed to be the most up-to-date browser, so why has Firefox stopped working properly?

Asked by jejensen99 4 months ago

Last reply by Paul 4 months ago

  • Solved

Sprache

Nach dem Update vom Oktober kann Firefox nicht mehr auf Deutsch angezeigt werden. Die Umstellung auf Deutsch in den Einstellungen haben keine Wirkung. Was ist zu tun? … (read more)

Nach dem Update vom Oktober kann Firefox nicht mehr auf Deutsch angezeigt werden. Die Umstellung auf Deutsch in den Einstellungen haben keine Wirkung. Was ist zu tun?

Asked by rene.ackermann 4 months ago

Answered by Kiki 4 months ago

BLOCKED WEB SITE

I have dealt with this company previously and back then, you kept blocking my access - I had to place my order and monitor it by email which is very time consuming and an… (read more)

I have dealt with this company previously and back then, you kept blocking my access - I had to place my order and monitor it by email which is very time consuming and annoying

The site is not a scam site - I have a credit with them which I am wanting to use and by blocking me I am not able to have a look at anything

Please take the block off

Julie Walker [email removed]

https://stooltopia.com

Asked by qmkooljool 4 months ago

Last reply by Denys 4 months ago

Firefox Weather in New Tab Page

The browser is set up to display AccuWeather forecast based on location. Up to date it displayed forecast correctly. But today it displays Frankfurk-am-Main. When I try … (read more)

The browser is set up to display AccuWeather forecast based on location. Up to date it displayed forecast correctly. But today it displays Frankfurk-am-Main. When I try to change location, it only searches among german cities. Any help will be appreciated. Here are some screenshots that show listing german cities and no vpn and my exact location.

Asked by MA62CNB 4 months ago

Last reply by TyDraniu 4 months ago

Why is it impossible to sign into my Outlook account on Firefox?

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the ne… (read more)

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the next page (see attachment). sign in works with Edge! This has been happening for maybe a month. Very frustrating! NEVER opens the next security window, the 'spots' just keep moving forever...selecting "Back" just repeats the cycle.

Asked by sandhilllv1 4 months ago

Last reply by sandhilllv1 4 months ago

Firefox AI is the last straw for me. Where do I go?

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has bee… (read more)

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has been more eager to follow trends set up by it's larger competitors even when those trends seem destructive to the principles that used to be at the core of this project. AI is the final straw for me. I don't understand why I would even use Firefox over Chrome if both are full of AI anyways. Even if AI wasn't a deal-breaker for me, I'm worried Firefox will make similar decisions later. I want out.

Is there any good and maintained alternatives to Firefox? Something like how Firefox was just a handful of years ago? Maybe a fork of an old version?

Asked by calansk0 2 months ago

Last reply by Paul 1 month ago

reset passwords

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to… (read more)

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to work with Safari. Now, I’m facing a big dilemma. I don’t remember the password for Firefox from the past. It doesn’t seem to remember it, and I can’t change it. Every time I try to use Firefox, it keeps asking for this password. Can you please help me reset the password and set up a Firefox account that works seamlessly with my fingerprint as a password? If this is not possible, I’ll have to choose not to use the service.

Asked by Sir B 4 months ago

Last reply by Paul 4 months ago