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My Firefox profile cannot be loaded. Cannot start Firefox or profile manager, have followed other articles

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccess… (read more)

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

Asked by robert.whitneyiii 6 days ago

Last reply by robert.whitneyiii 5 days ago

Uninstall firefox not working

Hello, Uninstall for Firefox does not work. When I try to uninstall a "refresh" window opens. I do not want to refresh, just uninstall. Whatever process I try yields t… (read more)

Hello,

Uninstall for Firefox does not work. 

When I try to uninstall a "refresh" window opens.

I do not want to refresh, just uninstall.

Whatever process I try yields the same result.

Thank you Ben

Asked by benzsj 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

firefox win 11 108.0 unable to check for updates

firefox settings help>about "unable to check for updates due to internal error" ive tried trouble shooter , uninstalling reinstalling, resting default via troubleshoot… (read more)

firefox settings help>about "unable to check for updates due to internal error" ive tried trouble shooter , uninstalling reinstalling, resting default via troubleshooter mode and safe mode all with no luck.

Asked by mmalficia2 1 month ago

Downloaded new version and now all my extentions and settings are gone/changed

Very Frustrated that I downloaded this new version... All of my setting that I've meticulously set up/changed are back to the default settings. All my extension, especial… (read more)

Very Frustrated that I downloaded this new version... All of my setting that I've meticulously set up/changed are back to the default settings. All my extension, especially my lastpass are gone. My toolbar has no icons that I previously had set up... WTF

Asked by Rainbowitch 4 weeks ago

Google Calendar has garbage in it

I just moved to W11 and Google Calendar is messed up. The Calendar portion is fine but there appears to be extraneous bleed through in other areas. I tried icognito but t… (read more)

I just moved to W11 and Google Calendar is messed up. The Calendar portion is fine but there appears to be extraneous bleed through in other areas. I tried icognito but that did not help. When I use Chrome the Calendar is fine.

Asked by Swharton08 3 weeks ago

Last reply by cor-el 3 weeks ago

Backup

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I … (read more)

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I forgot my password. I used my email and activation link for a new password. After logging back into Mozilla, my bookmarks are gone. Nothing like creating a new account. It is very important for me to recover my data.

Robert Jablonski mail:[email address]

Asked by robert_jablonski 4 days ago

Last reply by Terry 3 days ago

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 2 years ago

Answered by trevorawestphal 2 years ago

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Unable to install Firefox

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not co… (read more)

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

Asked by tkrd13 2 years ago

Answered by FredMcD 2 years ago

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Copying open tabs to new computer without sync

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from vario… (read more)

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from various sources, automatic repair, etc. it just won’t boot up). I hope that I’ll be able to extract my important files from my hard drive. I’m setting up a new windows 10 computer. My question is, can I copy over a file from my old computer to my new computer that Firefox will recognize and open up the tabs that I was last working on from my old computer? I have not synced, but the last time that I was able to use my old computer I did close Firefox cleanly, and I was able to log off from windows with no serious issues. Hopefully there is a file that I can copy over which will simply allow me to continue working on my open tabs. Thanks in advance.

Asked by zippy8416 2 years ago

Answered by cor-el 2 years ago

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How to remove and reinstal Firefox later on

bonsoir I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from m… (read more)

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

Asked by auri.mac 2 years ago

Answered by FredMcD 2 years ago

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My favourite flash game no longer works on latest version of Firefox - but does work on an older version

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work. The makers of the game have already taken steps to move to a different platfor… (read more)

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

Asked by paulstubbs251 2 years ago

Last reply by FredMcD 1 year ago

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Can I have 32 and 64 bit versions at the same time

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already ha… (read more)

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already have 64 bit. Now my question is can i have 32 and 64 bit at the same time? If i can't, then can i migrate my data from 64 bit to 32 without any data loss? i am free to give further info if needed. Thank You!

Asked by nazibalalam 2 years ago

Answered by FredMcD 2 years ago

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Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (read more)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 2 years ago

Answered by Amorain 1 year ago

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 2 years ago

Answered by FredMcD 1 year ago

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Nightly can't update itself and opens only on 2nd time

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restar… (read more)

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

Asked by Qbsoon 2 years ago

Last reply by Qbsoon 1 year ago