Firefox Community Forum

I mostly watch YouTube channels on Firefox on my laptop, but recently have had to change over to Microsoft Edge browser to watch YouTube. The reason is that during a channel stream, when an ad wants to play, YouTube and Firefox freeze and the only way to exit the screen is to either attempt to close YouTube or even open Task Manager to shut down all instances of the Firefox software. Firefox is by far my preferred browser and I'm frustrated that it is unusable in its current state. I tried to uninstall and reinstall, but this did not work. Thank you in advance for your help.

Graham Caveill

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option.

It happened again a few minutes ago while watching Star Trek First Contact. The Phoenix was about to go to warp and Firefox CTD with no crash reporter and when I looked in about:crashes there was no crash report. This exact situation happened twice while watching the movie Signal unknown or whatever the title is.

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates crashreporter which files the report. Any clues? Nothing changed on the system except for Firefox.

I usually use firefox to download things, and watch videos, however, sometimes, when I change tabs, try to minimise firefox, close a pop up, even if I just pause a video, it randomly decides to instead completely freeze and require the app to be completely restarted, and it occasionally decides to roll back my search history.

In fact, Firefox crashed as I was writing this, i'm lucky my progress was saved, these issues have made firefox completely unusable about 70%-80% of the time, and i'm running out of browsers to switch to, opera is run on lies, chrome is just bad, and now firefox is dying.

Just for reference, no other application or web browser that has ever been on my current device has ever acted like this, I'm currently using a decent PC running Windows 10

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sure its not my extensions because I only have Ublock Origin installed.

I keep having an issue on my desktop of every new tab I open crashing. I can access the homepage, but if I put anything into the search bar, the screen goes to "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." And when I try to restore the page, it brings me back to that screen again. I couldn't even access Mozilla Support on my desktop to report this, I am on this site through my phone.

hello Ive been dealing with this constant battle of Firefox working for about a week and then just completely stops randomly. This problem never occurred when i was on windows 10 but ever since i installed windows 11 this has started to happen. If i turn on my desktop and Firefox doesn't work i have to either refresh Firefox through the uninstaller or boot into safe mode and then boot into regular and it will work for a couple days and then stop again its a full on cycle and in tired of dealing with this mess just to keep using your guys browser. I don't want to leave Firefox but it doesn't really leave me a choice unless you guys can help me solve this problem.

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out

 3.  Request not to keep on showing your pop-up window at top RH corner saying:

      Update Available

      Download the latest ...

     <Download> <Dismiss>

    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.

    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Since the latest Firefox latest update yesterday (02/24/2026), each time I try to open a new tab in Firefox it crashes. I get a "gah, your tab has crashed" message but when I hit the "restore" link nothing happens. How do I fix this at my end? Thank you.

Firefox began crashing a few days ago and has crashed during each log in and use today. Most recently trying to download and print documents. I have disabled all extensions, have text file of the Third=Party modules and Submitted Crash Reports.

about every 15 to 20 minutes I hear a tone from the speaker and then Firefox crashes, on some occasions another msg box briefly appears saying something about Microsoft windows but then it disappears before it can be read fully.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE