Firefox Community Forum

Hello Firefox Support Team,

I would like to ask for assistance regarding my Firefox Account.

My Firefox Account is currently associated with the email address:

Old email: [edited] @mail.ru

Unfortunately, this email account has been permanently deleted, and I no longer have any possibility to recover or access it.

I would like to know if it is possible to transfer my Firefox Account, including all associated data, synchronization information, and authentication methods, to a new email address:

New email: [edited from community support forum] @gmail.com

I am currently signed in to the Firefox Account on my mobile devices and can provide information about them if necessary.

Kind regards,

Aleksey Bondarenko

the email i signed in with is no longer valid i need to put in a new one i have spent an hour trying to find out how to do this is a nightmare there are guidelines for changing a password, but nothing about removing an old invalid email and password it really should not be this hard suggestion: next to the email address put an edit/change button

????

my new email is a follows:- davidgreenacre99@gmail.com

thank you

Zwei verschiedene Mailanbieter getestet: jl@lucic-consult.de (Strato) s.lucic@t-online.de Beide empfangen normale E-Mails. Mozilla meldet jedes Mal: "Verification code sent". Es kommt keine E-Mail an. Spam wurde geprüft. Andere Browser wurden getestet. Das Problem besteht seit mehreren Tagen.

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

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My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

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