Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 5 months ago

Last reply by dave447 4 months ago

Bookmarks sidebar

After a Firefox update, my bookmarks menu, which was on the left side of the screen vanished. I have not been able to restore it. When I click the bookmark box (at the to… (read more)

After a Firefox update, my bookmarks menu, which was on the left side of the screen vanished. I have not been able to restore it. When I click the bookmark box (at the top of the page) I get three choices showing up on the upper left side of the screen. 1) Summarize , brainstorm, etc. 2) Tabs from other devices. and 3) History. So how do I get bookmarks???

TNX, Bob

Asked by Bob 2 months ago

Last reply by meaou 2 months ago

  • Solved

How to disable urlbar simplified search

Recently Mozilla had the brilliant idea of doing something they've done before...obscuring the URL/Address from the user. So now when you search the URL bar never shows t… (read more)

Recently Mozilla had the brilliant idea of doing something they've done before...obscuring the URL/Address from the user. So now when you search the URL bar never shows the address your query is sent to because "usr 2 stoopid, need dum." Mocking aside how do you disable this trash. I just came back to Firefox being fed up with Mozilla pulling idiotic pointless weekly UI/Behavior rug pulls like this and...well some things never change.

Asked by firefox2665 1 month ago

Answered by Ed 1 month ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 5 months ago

Last reply by Terry’s 8960 2 months ago

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (read more)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Asked by Sylvie Thomas 3 months ago

Last reply by Dorothy 3 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 5 months ago

Last reply by TyDraniu 2 months ago

Quick Find(/) disable setting

Can we get a setting that disable the Quick Find feature or at least its keyboard shortcut. It breaks keyboard shortcuts on multiple sites, as it is often used to select… (read more)

Can we get a setting that disable the Quick Find feature or at least its keyboard shortcut.

It breaks keyboard shortcuts on multiple sites, as it is often used to select the search bar(Youtube, Github, ...)

Asked by Daellhin 3 months ago

Last reply by Daellhin 3 months ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 5 months ago

Last reply by zippitee 1 month ago

windows11中全屏播放,底部不会自动隐藏任务栏

windows11中点击全屏播放之后,底部任务不会自动隐藏,导致视频底部有一块被强行盖住了。我再edge和chrome浏览器中就不会有这种问题,所以我排除这不是我的windows的问题,只能是firefox浏览器的问题,但是我找不到任何地方设置全屏播放的显示优先级

Asked by 木子言心 1 month ago

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

Asked by rrambrose 1 month ago

Last reply by rrambrose 4 days ago

Update 138.0 broke my ability to set link colors

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the pa… (read more)

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the page background color/design too. This totally stinks and makes the visited web pages look terrible and hard to read too.

Is there a way to set FF so that ONLY visited link colors can be changed to the preferred one?

Asked by ff80 2 months ago

Last reply by ff80 2 months ago

Cannot add shortcuts to Firefox home page and no rows are visible

Dear sir or madam, Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared a… (read more)

Dear sir or madam,

Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared and I can't restore or rebuild them.

Under settings, the homepage is set to show two rows of shortcuts but none are visible. I changed it to show more rows, closed & restarted FF, but no shortcuts appear. I then changed it to no rows, closed & restarted FF, then set it back to two rows, closed & restarted FF - still no rows. I've tried starting FF in troubleshoot mode, but to no avail. Looking through the Community Forums, I can't find anything that directly relates to my problem. In case this may help, I've had this problem once or twice before but I'm afraid I can't remember how it was resolved or if it was anything I stumbled upon that fixed it.

The environment is FF version 136.0.2 (64-bit) on an Acer Aspire E5 PC running Windows 10 Home, 64-bit, version 22H2, last updated 16 March 2025.

If you can offer any suggestion how I can resolve this and stop me pulling my hair out (in my case, it's an endangered species!), my remaining hair and I will be eternally grateful.

Yours faithfully, Peter Palmer

Asked by peter500 3 months ago

Last reply by peter500 3 months ago

PIN EXTENSION TO TOOLBAR

I haven't added a new extension in quite a while and can't remember how to pin it to the toolbar. I've tried clicking on settings and the ... icon, with the extension bo… (read more)

I haven't added a new extension in quite a while and can't remember how to pin it to the toolbar. I've tried clicking on settings and the ... icon, with the extension both open and closed, but can't find "Pin to Toolbar" anywhere. Can someone refresh my memory?

Asked by Red in Denver 1 month ago

Last reply by George Kitsoukakis 1 month ago

Select a different Google account for Gemini in AI Chatbot

It's not possible to switch Google accounts for Gemini in the AI Chatbot toolbar. When I select another Google account in the chatbox, the browser redirects to https://ge… (read more)

It's not possible to switch Google accounts for Gemini in the AI Chatbot toolbar. When I select another Google account in the chatbox, the browser redirects to https://gemini.google.com, but the AI chatbot continues to use my default Gemini account, see the attached screenshot.

Asked by sergey.v.milyaev 5 months ago

Last reply by Steven Cromb 2 weeks ago

  • Solved

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (read more)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Asked by Diane Bowers 4 weeks ago

Answered by Diane Bowers 3 weeks ago