Firefox Support Forum

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://radar.weather.gov/ website. I'd click on a map to zoom in, then as the mouse moves the map gets dragged all over the place. There was no work around (the Escape key or additional mouse clicks didn't change the situation). The only way out was to close the page. I raised holy he!! with the Weather Service several times.

Now, a second instance is occurring, this time in my Instagram account. In IG's interface, after uploading a photo and clicking to center the image, the click doesn't release and the pic moves all over the place. Again, Esc key or additional clicks don't cancel the situation. I can only upload to IG by using Msft Edge.

I am using an older Intuos3 Wacom tablet and mouse. But as I said, the problem only exists in the Firefox browser and no other apps, not Edge and certainly not in any of my photo apps.

I noticed a similar but not exact situation in the on Bugzilla but that issue was several years old.

Any advice? TY. FrankM

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bring up the site on Microsoft Edge, but not on Firefox. What gives? I tried clearing my cache etc. to no avail. Any help would be very much appreciated. Thanks!

Firefox just changed.

For over a decade I had a Bookmarks tab on my Bookmark menu, and now that's gone away. I have that whole setup very keenly arranged with folders-in-folders and now I either have to futz with several more buttons than I used to, or do a pop-up window with Ctrl+Shift+O to manage bookmarks when all I want to do is go to my bookmarks menu as before, select the right folder-in-folder, and then "Open all Tabs."

How do I get a Bookmarks icon to click as before without going into another menu for do the Manage Bookmarks when I don't need to manage anything? Speed and accuracy is important, and this is neither fast nor accurate without that icon/tool.

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though it show that I have checked the ask me where to box. I want this fixed so I can always direct the downloads to where I want them to be save.

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does nothing. Firefox version is the same on both laptops. When I open the .html on my old laptop, I can see all of my bookmarks. When I open it on my new laptop, it seems to be blank, even though it's clearly not. I've tried several times. Version on both laptops is 103.0.2 64 bit. HELP!!

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not the other tabs from the window I am on. Like every individual tab has its own window. This has never happened to me before, only started happening today.

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings. They are all set at what they should be. I also tried the config settings, no joy. If I restart in troubleshooting mode, the boxes go away. Note: I am using Linux Mint, and Firefox just updated yesterday to V103.0.2. Any help would be appreciated.

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it to hide it and only show the main link like youtube.com instead of https://youtube.com

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

An error occurred during a connection to permitexam.dmv.ny.gov.

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   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

This is related to: https://support.mozilla.org/en-US/questions/1370409

I´ve found out, that this Workaround seems to no longer to work since Ver. 101.0.1 (last working Ver.)

This is especially regarding Downloads triggered out of the embedded PDF Viewer in Firefox, when You click on the "Download PDF" Symbol.

Until this Ver. You could still bring back the "Choose What you want to do with the file" Window if You set the mentioned about:config setting to false (linked thread above).

I see this actually as quite crucial and almost a bug, since You will have departments with Workflows build around this. - Thank You for any insight or help

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevant and may confuse the issue more, the reason I want to delete log-in + password is because I have to create a new account every 2-3 months, which I then save. So when loading the home page, the current and all previously saved log-ins get listed. I've tried to manually delete one when on the home page, but unlike keystroke searches which do get deleted, this one remains in the list. I suppose I could clear everything and save all the log-in details for each site again, but why are the log-ins for one particular site not showing up ?

Thanks

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.