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Video Player Fail 103.0

All of a sudden no videos work on multiple sites. KVS video player codec. Not sure if this is what I have had or it is new. How can I troubleshoot or use another inter… (read more)

All of a sudden no videos work on multiple sites. KVS video player codec. Not sure if this is what I have had or it is new. How can I troubleshoot or use another internal video player? Thanks!

Asked by bricmpt 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

The size of the icons on the toolbar

Is it possible to change the icon size on the toolbar? I've been trying all morning to find the solution, but unfortunately without much success. Help me, please Ania … (read more)

Is it possible to change the icon size on the toolbar? I've been trying all morning to find the solution, but unfortunately without much success. Help me, please Ania

Asked by diuna2004 1 year ago

Answered by TyDraniu 1 year ago

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No sound in Firefox

Hi, For quite some time I've been having issues with sound in Firefox, specifically that there isn't any. I've tried some things to fix the problem but haven't found any… (read more)

Hi,

For quite some time I've been having issues with sound in Firefox, specifically that there isn't any. I've tried some things to fix the problem but haven't found any solutions. The problem is isolated to Firefox as Chrome and other apps will play video with sound. It's also not limited to certain websites. What's interesting is when I open the soundmixer, it shows a green bar going up and down as if there is audio playing. I've also tried troubleshooting mode without any success. Other things I've tried are: - Updating drivers (everything was up to date) - Re-installing Firefox - Allowing Firefox to automatically play video with sound

Any ideas?

Greetings, Gavin W

Asked by Gavin W 1 year ago

Last reply by Terry 1 year ago

  • Solved
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Ui and bookmarks toolbar problem's after 103 update

i really hate when forcing a new features without clear or easy way to disable it ..started the the download icon new annoying behave. now i have 2 more problems.... 1.h… (read more)

i really hate when forcing a new features without clear or easy way to disable it ..started the the download icon new annoying behave. now i have 2 more problems....

1.how can i disable this one ( Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font sizes) it was ok before update i want to remove this new one i don't like the UI auto resize..

2.after updating to 103 my bookmarks toolbar stopped working.. now its it's empty and i cannot add any new bookmark by select and drag the only thing i can do to show or hide this blank bookmark toolbar how to fix it ?

Asked by WinterAutumn Boy 1 year ago

Answered by rogéz 1 year ago

  • Archived

GoDaddy login

Has anyone experienced problems logging into a GoDaddy hosted MS email account via Firefox or a GoDaddy account generally? Whenever I try to login to my GoDaddy account … (read more)

Has anyone experienced problems logging into a GoDaddy hosted MS email account via Firefox or a GoDaddy account generally?

Whenever I try to login to my GoDaddy account via Firefox I get the error message: "Yikes, Something went wrong. Please, try again later." I have tried the login with both MS Edge and Google Chrome and both work fine as did Firefox until a few days ago.

I have done the usual stuff of making sure Firefox is up to date, clearing the cache and cookies etc., but I still get the message and cannot login.

I can switch to a different browser if there is no resolution to this

Asked by tom324 1 year ago

Last reply by tom324 1 year ago

  • Solved
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Latest Firefox Version Totally Broken!

Firefox has worked fine on my WinX systems for years. Yesterday it downloaded a new version (103.0 64-bit) that totally destroyed the experience! Everything I see now is… (read more)

Firefox has worked fine on my WinX systems for years. Yesterday it downloaded a new version (103.0 64-bit) that totally destroyed the experience!

Everything I see now is GIANT SIZED compared to the rest of my desktop and to the old Firefox. I've looked for any relevant setting and I've tried the "Refresh" button with no help.

I want to go back to the previous version!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tab menu is huge!

Tab menu is huge in vertical size since the most recent update. I've tried about:config and other stuff but nothing helps! I NEED to be able to get back to compact mode! … (read more)

Tab menu is huge in vertical size since the most recent update. I've tried about:config and other stuff but nothing helps! I NEED to be able to get back to compact mode! There has to be a way to make the tab bar and the bookmarks bar smaller vertically! Please help!

Asked by mtapply 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Zoom change in firefox 103, how to undo it?

Firefox 103 screws with website zooming if you use the "Make text bigger" accessibility setting in Windows. 150% for example now zooms in a lot more with the accessibilit… (read more)

Firefox 103 screws with website zooming if you use the "Make text bigger" accessibility setting in Windows. 150% for example now zooms in a lot more with the accessibility setting in Windows set to 120%.

How do I undo this change so that 150% is 150% and not bigger than 150%? I had all my frequented websites set up how I liked it and now this comes along and messes it all up >:V at the moment it seems like 120% Firefox + 120% Accessibility is similar to what 150% in Firefox was like but it's not exactly the same. I've now gotta go futz with zoom levels for each web page I frequent again to find what looks most comfortable for each one.

Also this change greatly modifies consistency when it comes to the granularity of zooming. For example, what is 100% zoom when Accessibility is set to 120% so that I can avoid filtered scaling being applied to pictures? Why is the in-browser percentage indication not accurate with the level of zooming actually being applied?

The zoom level I choose is no longer the zoom level applied, there is now a multiplier in effect. So 50% isn't 50% anymore, 60% isn't 60% anymore, 70% isn't 70% anymore, 80% isn't 80% anymore, 90% isn't 90% anymore, 100% isn't 100% anymore, 110% isn't 110% anymore, 120% isn't 120% anymore, 130% isn't 130% anymore, 140% isn't 140% anymore etc.

A website that looked good at 133% can no longer be viewed at 133% if the Accessibility setting isn't also 133%.

Not a fan of whoever decided to implement this seemingly without a way to turn it off.

Asked by Franpa 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

New install causes zoom effect problems

After this latest Firefox install, my zoom percentages are wonky. They were set at 100% before but now I have to adjust them to around 70% for the same zoom effect, but t… (read more)

After this latest Firefox install, my zoom percentages are wonky. They were set at 100% before but now I have to adjust them to around 70% for the same zoom effect, but that doesn't fix how much taller the tab space is and bookmark space relative to the previous version.

Asked by argolytics 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Problem with page appearance after change to latest version

Hi, Ten minutes ago, my Firefox browser was upgraded and now all my webpages' (no matter what site) appearance has changed for the worse. They all appear with enormous f… (read more)

Hi, Ten minutes ago, my Firefox browser was upgraded and now all my webpages' (no matter what site) appearance has changed for the worse. They all appear with enormous fonts. I tried to change the fonts in settings but it doesn't make any difference. The only way to change the appearance is to manually change the zoom setting for each page. Before the zoom I used was 110% but now the fonts are enormous and I have to reduce the zoom to 90% for each page that I open. Please advise.

Asked by ninadaon3 1 year ago

Last reply by ninadaon3 1 year ago

  • Archived

Update broke the zoom.

After the new update when ever I try to access a web page it looks zoomed in like way zoomed in and it is breaking many sites for example I can not even see the the botto… (read more)

After the new update when ever I try to access a web page it looks zoomed in like way zoomed in and it is breaking many sites for example I can not even see the the bottom of this help box. It is not zoomed in it is a 100 percent.

Asked by duckworthre 1 year ago

Last reply by Paul 1 year ago

  • Archived

FireFox default zoom 150% of normal

Started working this morning and noticed something was off about FireFox - everything was zoomed by at least 150% browser content AND the application itself (tabs/chrome … (read more)

Started working this morning and noticed something was off about FireFox - everything was zoomed by at least 150% browser content AND the application itself (tabs/chrome etc)

I tried: - changing the default zoom settings (they were at 100% already) - no change - tried "refreshing" firefox - no change - tried updating video drivers - no change - disabling secondary (and tertiary) monitors - no change - rebooting (ha!) - no change - changed a couple options in about:config as reported in other posts - no change

To be clear CTRL+/-/0 are not fixing the problem, the browser itself is the wrong size! Strangely enough, the browser inspector does not seem to be affected. I had to stop using Chrome because the same problem randomly happened one day and Edge installed looking about 150%

The only odd thing I may be doing is running WSL GUI apps via X410 ... though the linux apps are not affeted (I launch FireFox from Linux - everything is fine....)

HELP!!

Here is some browser info from the troubleshooting page....

Application Basics


Name: Firefox Version: 103.0 Build ID: 20220718155818 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0 OS: Windows_NT 10.0 19043 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 31 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 386 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 103.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features


Remote Processes


Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Isolated Web Content Count: 23

Type: Isolated Service Worker Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.co.uk Type: extension Version: 1.9 Enabled: true ID: amazon@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software


Type: Microsoft Defender Antivirus

Type:

Type: Windows Firewall

Graphics


Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0, D3D11-21.20.16.4550) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0, D3D11-21.20.16.4550) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.19041.1566) GPU #1 Active: Yes Description: Intel(R) HD Graphics 530 Vendor ID: 0x8086 Device ID: 0x191b Driver Version: 21.20.16.4550 Driver Date: 11-11-2016 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 1c5d1043 RAM: 0 GPU #2 Active: No Description: NVIDIA GeForce GTX 960M Vendor ID: 0x10de Device ID: 0x139b Driver Version: 26.21.14.3064 Driver Date: 5-5-2019 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll Subsys ID: 1c5d1043 RAM: 4096 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 2560x1440@59Hz scales:1.000000|1.400000 Display1: 1280x1024@60Hz scales:1.000000|1.400000 DisplayCount: 2 HardwareStretching: both=2 window-only=0 full-screen-only=0 none=0 error=0 OverlaySupport: NV12=None YUV2=Scaling BGRA8=Software RGB10A2=None GPUProcessPid: 21616 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY4 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VIDEO_OVERLAY: available by default HW_DECODED_VIDEO_ZERO_COPY: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 47.12ms (2.81) Output Devices Name: Group Speakers (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 VX3258 SERIES (Intel(R) Display Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&5e29a79&0&0201 Speakers (Lenovo Audio): USB\VID_17E9&PID_433F&MI_02\7&24b989ad&0&0002 Input Devices Name: Group Microphone (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 Stereo Mix (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 Microphone (Lenovo Audio): USB\VID_17E9&PID_433F&MI_02\7&24b989ad&0&0002

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


Task Continuity - Sync after tab change Rollout 40%: sync-after-tab TCP rollout, Phase III (TCP on by default for 50% EXISTING Release profiles): control

Important Modified Preferences


browser.contentblocking.category: standard browser.search.region: CA browser.sessionstore.upgradeBackup.latestBuildID: 20220718155818 browser.startup.homepage: https://manage.bigblockstudios.ca:8443/admin/home/|http://localhost:9095/web/login/|https://dashboard.stripe.com/dashboa browser.startup.homepage_override.buildID: 20220718155818 browser.startup.homepage_override.mstone: 103.0 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: CA doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://private.canadianshield.cira.ca/dns-query dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 103.0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastDownload: 1658934409 media.gmp-gmpopenh264.lastInstallStart: 1658934409 media.gmp-gmpopenh264.lastUpdate: 1658934409 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220718155818 media.gmp-manager.lastCheck: 1658934543 media.gmp-manager.lastEmptyCheck: 1658934543 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastDownload: 1658934411 media.gmp-widevinecdm.lastInstallStart: 1658934409 media.gmp-widevinecdm.lastUpdate: 1658934411 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.sandbox.content.tempDirSuffix: {67372ad5-7d5f-468a-90c9-a45f22b3251a} services.sync.declinedEngines: services.sync.engine.addresses.available: true ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions


NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.80 Version in use: 3.80

NSSSMIME Expected minimum version: 3.80 Version in use: 3.80

NSSSSL Expected minimum version: 3.80 Version in use: 3.80

NSSUTIL Expected minimum version: 3.80 Version in use: 3.80

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true

Startup Cache


Disk Cache Path: C:\Users\sean\AppData\Local\Mozilla\Firefox\Profiles\colb9yzr.default-1658934043077\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-CA"] Default Locale: "en-US" Operating System System Locales: ["en-CA"] Regional Preferences: ["en-CA"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


Asked by sean73 1 year ago

Last reply by sean73 1 year ago

  • Archived

Videos Do Not Play After Update

I updated my Firefox today and now videos do not play. I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work… (read more)

I updated my Firefox today and now videos do not play.

I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work after trying all of the following (then, and again now):

Things I've Tried: 1.) Clearing data (cache and cookies) 2.) Turning off "Strict Mode" 3.) Running CCleaner 4.) Disabling/enabling HW acceleration 5.) Checking that the DRM box is checked (and trying it without it checked) 6.) Refreshing Firefox 7.) Uninstalling/Reinstalling 8.) Updating my Windows install 9.) Updating drivers 10.) Disabling all Firefox extensions 11.) Running without extensions 12.) Running in Firefox Troubleshooting Mode 13.) Running Windows in Safe Mode with Networking 14.) Running a fresh install of Firefox without signing in after deleting all traces of Firefox from my PC (including Program Data folders, registry entries, etc.)

What finally worked back in April was to dive into "about:config" and change "media.rdd-processenable" to "false".

That fix does not work this time around.

In the meantime I've been using Brave and having no issues. I've tried video playback in Chrome, Opera, and Edge on this computer with no issues. This playback problem is exclusive to Firefox.

Video playback still works just fine on my 4 home PCs running Windows 10 and Pop_OS (3 self-built, one Asus laptop) using this same build of Firefox.

Other/Rant: I suspect this is a Firefox/Windows 11 problem. Most likely this is not something I can fix myself, but it's incredibly frustrating since I'm buried deep in the Mozilla ecosystem and use it for work. I'd prefer not to have to swap between browsers just so I can watch videos; too many windows open on this tiny work laptop isn't fun to juggle. Basic video playback is the #1 thing I use my web browser for at both work and home so it'd be nice if this irritating, months-long, unacceptable issue were resolved. A modern browser that has video playback issues? What good is it then? What's most irritating is that it seems I'm the one of a very small number of users with this issue, since I see very little posted about it online.

I've been a Firefox user primarily for almost half a decade now - moved over from Chrome for privacy issues. Never had a problem until 4/22 of this year and considering it's still an issue 3 months later... it has me re-evaluating the reliability and my commitment to an otherwise amazing browser.

Asked by Exare 1 year ago

Last reply by OdeonFF 1 year ago

  • Archived

Firefox resolution settins help

Hello can anyone help please. I do not know what I did but my entire browser seems to be zoomed in. Here is a screencap to show my problem. Please tell me how I can zo… (read more)

Hello can anyone help please.

I do not know what I did but my entire browser seems to be zoomed in.

Here is a screencap to show my problem.

Please tell me how I can zoom everything back down to normal.

My tabs, address bar, bookmarks side bar the lot are all far too zoomed in.

My PC resolution is correct it is just my browser settings that are wrong.

I am on a windows 10 PC using Firefox 103

Thank you for any help.

Asked by hoggys2much1 1 year ago

Last reply by Paul 1 year ago

  • Archived

7/27/22 latest version, everything is zoomed in! How to go back to a normal size?

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. H… (read more)

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. Half of it is off the page because of this ridiculous enlargement of every thing about this browser including the top bars on the browser. How can I fix this or do I have to, once again, install a previous version of Firefox, like I did with the last update? Thank you.

Asked by larrysdinner 1 year ago

Last reply by Paul 1 year ago

  • Archived

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!