Showing questions tagged: Show all questions
  • Archived

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (read more)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

autofill

I had a saved login name and password for a web site. Evidently, I had multiple saved login names and passwords. I deleted all of the saved login names and passwords usi… (read more)

I had a saved login name and password for a web site. Evidently, I had multiple saved login names and passwords. I deleted all of the saved login names and passwords using the passwords tab. But the old ones keep showing up when I try to log in. The owner recently merged with another business and changed the business name. Now my saved logins and passwords no longer work. but when I try to log in, the ones I thought I had deleted from my passwords feature keep sowing up. Too helpful except that they don't work.

The old name is on a tile on my home page - not the list that runs near the top of my home page, but the row of tiles that appears lower down in the page. How can I delete it? I would send you a screenshot of what I am talking about, but only seconds after I take a screenshot it disappears and I can't find it.

Asked by pastorabbott 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

I'm locked out of my Coinbase account, because Mozilla is requiring me to use a USB device with Passkey, have no idea what that is, or why it's locking me out of my own Coinbase account.

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple … (read more)

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple weeks ago to sign in, after my phone was broken, and in the process this new way of requiring me to have some USB device came about, now I cannot log into my Coinbase account, cannot buy or sell, do anything because Mozilla is requiring me to use a non-existent USB drive with a digital passkey. I cannot call and talk to Coinbase, and I have no idea how to reach Mozilla to cancel this either.

Asked by Doug 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Bitwarden behavior change

I recently got a new machine and loaded it with Linux Mint 21.3 - Cinnamon, FF 142.0 and Bitwarden Version: 2025.8.2 along with the usual cadre of extensions that I use o… (read more)

I recently got a new machine and loaded it with Linux Mint 21.3 - Cinnamon, FF 142.0 and Bitwarden Version: 2025.8.2 along with the usual cadre of extensions that I use on every other machine I have.

When I first start Firefox, Bitwarden autofill suggestions does not work, autofill from the "Fill" button in Bitwarden does not work and returns an error. The only thing that works is to individually and manually copy the username, paste it, then copy the password and paste it.

If I log out of Reddit and then try to log back in, the autofill suggestions works and the "Fill" button also works.

This is only on Firefox and only on the fresh start of the app. This does not occur on Chrome and I have not tried (and don't want to try) it on Windows.

Asked by zwineguy 4 months ago

Last reply by pernt 4 months ago

FF Password manager autofill not working

Hi, the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the c… (read more)

Hi,

the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the correct login user name to fill in the "user" field. (Interestingly, the password fill is much more accurate).

To start with: for logging in on THIS VERY SITE for posting this question, I needed to:

  1. manually open the FF logins page
  2. enter the url "accounts.firefox.com" for search
  3. pick the entry
  4. copy the username
  5. swithc back window
  6. paste and confirm.
  7. repeat for password (I think - or came this at least suggest correctly maybe)

What's going wrong? Is my installation broken - or is this for all users the same experience?

Tks

Asked by chRIS 3 months ago

Last reply by chRIS 3 months ago

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla s… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Asked by rla7 2 weeks ago

Last reply by Denys 1 week ago

Stop Firefox from prompting for a login on a specific website

I log in periodically to a specific web site, in which I have an account. Recently, I cancelled (deleted) that account. I also deleted in the Firefox parameters that URL/… (read more)

I log in periodically to a specific web site, in which I have an account. Recently, I cancelled (deleted) that account. I also deleted in the Firefox parameters that URL/login/password, and all related cookies. Later, I created a new account on that web site, using Firefox in private mode only, and it works fine. But Firefox prompts, in the login field of that web site, the old account, although for all I know there is no trace of it in the parameters. Not only do I use it in private mode, I also tested using a VPN - just in case the prompt would come from the remote website - and it still prompts that ancient login. Why is that prompt appearing and how do I get rid of it (without affecting all the other websites I use without a problem)? Thanks.

Asked by Guy Tembert 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved
  • Archived

Bank website always adds password but the passwords have never been saved! And they're incorrect!

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never be… (read more)

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never been saved but I can't enter the correct password characters because I can't override the symbol. I'm having to access this bank account on Chrome unfortunately. Most frustrating because the website is not listed in "Saved passwords" so I can't edit it! Thanks Mike Bathgate

Asked by Mike Bathgate 6 months ago

Answered by Vexi 6 months ago

  • Solved

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gne over all settings mutliple times.

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and t… (read more)

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and then copy from my saved passwords, and paste in the password, instead of auto-filling.

Asked by pworrrr 4 months ago

Answered by Mad Maks 4 months ago

  • Solved
  • Archived

Password Manager on Win 11

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do… (read more)

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do I disable this "feature"?

Asked by daelin 7 months ago

Answered by Denys 7 months ago

Passwords

I asked the following question and was sent to this answer, which does not apply to current versions of Firefox: https://support.mozilla.org/en-US/questions/1228045 My q… (read more)

I asked the following question and was sent to this answer, which does not apply to current versions of Firefox: https://support.mozilla.org/en-US/questions/1228045 My question: how do save a username on Firefox for a website without saving a password because I do not want to save the password?

Asked by ERoston 4 months ago

Last reply by Paul 4 months ago

  • Archived

How to stop Firefox from suggesting login details

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing wi… (read more)

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing windows as well. I've already deleted all passwords and disabled the password manager in Firefox, but it still happens for some reason.

Asked by gibsen 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago