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Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (read more)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 1 year ago

Answered by Steve Chessin 1 year ago

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WidevineCdm crash

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted… (read more)

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Asked by stefan.bagg 1 year ago

Last reply by cor-el 8 months ago

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streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 1 year ago

Answered by cor-el 1 year ago

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WidevineCdm plug-in crashed

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming … (read more)

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming fine last week and now its not working.

Asked by tim.mehesy 12 months ago

Answered by cor-el 11 months ago

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WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 1 year ago

Last reply by chantalrouyr 1 year ago

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Google Maps not able to Access Location

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on … (read more)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Asked by factorfineart 2 years ago

Answered by factorfineart 2 years ago

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Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 1 year ago

Answered by FredMcD 1 year ago

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widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 1 year ago

Last reply by cor-el 1 year ago

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Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (read more)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 1 year ago

Last reply by cor-el 1 year ago

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Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (read more)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh 1 year ago

Last reply by cor-el 11 months ago

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Firefox keeps opening new sessions

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore pre… (read more)

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore previous session" is greyed, I tried the about:sessionrestore but it doesn't give me the possibility to restore the previous session, and on my computer, the sessionstore backup just has the restoresession from today. Is there any way to avoid this?

Asked by fatimouna 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Widevine Content Decryption Module 4.10.2209.1

To all Firefox gurus: RE: Widevine Content Decryption Module 4.10.2209.1 Have Firefox 78.10.0esr (64-bit) with PLug-in Widevine Content Decryption Module 4.10.2209.1 Have… (read more)

To all Firefox gurus:

RE: Widevine Content Decryption Module 4.10.2209.1

Have Firefox 78.10.0esr (64-bit) with PLug-in Widevine Content Decryption Module 4.10.2209.1

Have (Late-2012) Mac Mini with Mac OSX 10.9.5 (A MUST HAVE, due to it being the last version that is compatible with Nikon and other software no longer supported)

So, upgrading Mac Operating System is not an option.

And, upgrading Firefox does not seem to be an option, because 78.10.0esr is the last compatible version with the Mac 10.9.5 operating system.

The issue I am having is when I go to read the online edition of the newspaper. a long thin yellow bar appears at the top of the screen with "The Widevine Cdm has crashed. (Learn More)" and further down on the page it shows, "Video Player Error Sorry, there has been a technical error with this video stream." with an error code that relates to "Digital Rights Management" . . . It is checked in Preferences > General.

So, not sure what the problem is.

This has occurred within the past two weeks ONLY.

Any help or advice would be appreciated.

Thank you, in advance.

Asked by shepherds_pie 1 year ago

Last reply by shepherds_pie 1 year ago

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Widevine CDM plug-in issue. Not able to stream any video..

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in pref… (read more)

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

Asked by n.akhtar42 1 year ago

Last reply by brad46 1 year ago

Firefox browser available for Mac OS X 10.9.5 ?

Hello folks, I'm looking to upgrade my FF browser as much as possible, but I need to run Mac OS X 10.9.5 (for legacy software) on my older iMac. Currently running "78.15… (read more)

Hello folks,

I'm looking to upgrade my FF browser as much as possible, but I need to run Mac OS X 10.9.5 (for legacy software) on my older iMac.

Currently running "78.15.0esr (64-bit)" and the "About" window says "Firefox is up to date" and "You are currently running on the esr update channel" (Not sure what that means)

Any help would be greatly appreciated! Thank you.

TJ

Asked by westernart778 4 months ago

Last reply by westernart778 4 months ago

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WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (read more)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 1 year ago

Last reply by pauls.filter 1 year ago

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How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them … (read more)

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

Asked by jlleidy56 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

WidevineCdm crashes on Firefox 78.10 (Mac OS)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what th… (read more)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what the 'Learn more..' link says when the crash occurs.


I have already seen other reports of this problem (e.g. https://support.mozilla.org/en-US/questions/1334218 )


Crash seen on:

Firefox 78.10.0 Mac OS 10.9.5 (Can't upgrade further on existing HW)


I don't like the recommendation on the above URL to install an older version of Firefox. We never tell anyone to go back to old versions of our SW if the bug is created by the new version. For me, the crashes started right AFTER I upgraded Firefox to 78.10.0. I was watching CBS shows. So the crash has a definite connection to the Firefox upgrade. I haven't changed anything else on my MacBook. I had no problem watching the shows on previous versions of Firefox.

To reproduce the crash, try to watch a "free" CBS show ( e.g. https://www.cbs.com/shows/fbi/ ). No subscription needed for a few episodes available for free.

Asked by khufia-ffmoz 1 year ago

Last reply by khufia-ffmoz 1 year ago