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Add-On Support

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a… (read more)

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Asked by Mike Sarabia 1 week ago

Dark mode

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other… (read more)

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other sites where i at least can use some extension to fix it but all mozilla pages always bright white. What i have to do? Thanks

Asked by Kesha 1 week ago

Last reply by TyDraniu 1 week ago

为什么Firefox浏览器无法在需要的时候自动打开触摸键盘?(Why can't Firefox automatically open the touch keyboard when needed?)

我已经打开了“在需要时显示触摸键盘”选项,但是经过我的测试,所有的软件、浏览器(Chrome、edge、Steam等等)都能够正常唤起触摸键盘,只有Firefox不行 I have turned on the "Show a touch keyboard when necessary" option, but in my tests, … (read more)

我已经打开了“在需要时显示触摸键盘”选项,但是经过我的测试,所有的软件、浏览器(Chrome、edge、Steam等等)都能够正常唤起触摸键盘,只有Firefox不行

I have turned on the "Show a touch keyboard when necessary" option, but in my tests, all software and browsers (Chrome, edge, Steam, etc.) are able to call up the touch keyboard properly, except Firefox

Asked by 星芒 1 week ago

video codec may be failing on newer format?

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-a… (read more)

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/


Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

Asked by John P Hutchins 1 week ago

Last reply by TyDraniu 1 week ago

Large search window

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar it… (read more)

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar itself

Asked by art1st 1 week ago

Intrusive Bookmark side bar suddenly appeared

I see this is a known bug but this bookmark sidebar has suddenly started to appear on my desktop when ever I open Firefox and there seems to be no understandable method t… (read more)

I see this is a known bug but this bookmark sidebar has suddenly started to appear on my desktop when ever I open Firefox and there seems to be no understandable method to turn it off although there are several arcane techniques that require me to go to weird places and change the names of files. No indication of what the unintended consequences of that might be. Is this something you can fix? Will the next update. This is really frustrating. Help please. So to be sure, I do not consider the challenge of getting into the pants of a program to fix a bug to be fun, exciting, interesting, etc. This is a tool and my browser is acting up. That is a pain in the butt not an adventure.

Asked by jon130 1 week ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 4 weeks ago

Lost shortcut bookmark

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover … (read more)

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover it.

Asked by revilof 1 week ago

Last reply by cor-el 1 week ago

secure banking

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.… (read more)

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.0.2 and eset 17.2.7.0

Asked by ckeppel 1 week ago

Browse in Offline Mode

I know I can set Firefox to offline mode by pressing Alt on my keyboard and choosing "Work Offline" from the file menu. However, the browser doesn't actually seem to show… (read more)

I know I can set Firefox to offline mode by pressing Alt on my keyboard and choosing "Work Offline" from the file menu. However, the browser doesn't actually seem to show me cached versions of sites after I do this. Instead, every site — even sites I visited literal moments before switching to Offline mode — shows me the same "Firefox is currently in offline mode and can’t browse the Web" message, and invites me to "Try Again" to go online. But I don't want to go online. I want to see the version of the site that, I hope, at least if Firefox behaves as I'd expect it to be have, is already saved in my computer's cache. How can I achieve this?

Asked by mykyta.p 1 week ago

Firefox opened outside of screen? Cant' find it!

Hello, When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the w… (read more)

Hello,

When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the window is opened somewhere outside of my screen??

If I click a second time in Firefox, then it opens a normal window in my screen as usual, but the other one keeps playing in the back.

I've tried changing screen resolutions, checked that no other monitors were detected, restarted computer,

Not sure what to do next!

Thanks!

Asked by Paula Arnoldi 1 week ago

Lost Recent activity on homescreen.

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear a… (read more)

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear again ?

Asked by chicramsay 1 week ago

Google Earth (WASM) painfully slow (on Linux) in FF 127.0.2

I have four browsers on my Linux box: Chrome, Chromium, Thorium, and Firefox. Firefox is painfully slow using Google Earth, all the others are fast with Google Earth. T… (read more)

I have four browsers on my Linux box: Chrome, Chromium, Thorium, and Firefox.

Firefox is painfully slow using Google Earth, all the others are fast with Google Earth.

This is fairly recent behavior (last month or so).

As far as I can tell, FF is configured to allow Web Assembly (WASM) to be used for rendering images, etc. Since Google Earth is written in WASM, I don't have a clue why it is so horribly slow.

scrolling/sliding the image around on the screen is slow and jumpy. Displaying images attached to a waypoint is extremely slow: It takes 5-10 seconds to switch from one image to the next.

Any suggestions? Thanks in advance!

Fred

Asked by fredex 1 week ago

Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (read more)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Asked by peggie 1 week ago

Last reply by cor-el 1 week ago