• Archived

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (read more)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 6 months ago

Last reply by PavelkoT 6 months ago

  • Solved
  • Archived

Can no longer upload a video to YouTube

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not… (read more)

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not been a problem until. I have uploaded many videos. The last time was about a month ago. So, maybe there is some problem with an update. Does anyone else have this problem or know the solution?

Asked by laservius 9 months ago

Answered by jonzn4SUSE 9 months ago

  • Solved
  • Archived

FireFox takes 15 seconds to load first page

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and… (read more)

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and then the first page again takes ~15 seconds. I've been having this issue for the past few months.

- I tried disabling all my addons - Launched FireFox in troubleshoot mode - Deleted everything in DataReporting\Archived folder - Cleaned out History/Cookies and site data/Temporary cached files and pages - Tried both Default and Max protection for DNS over HTTPS - FireFox is allowed in Windows Defender firewall - Tried setting 'browser.cache.disk.enable' to FALSE - Tried changing 'Enable HTTPS-Only Mode in all windows' to 'Don’t enable HTTPS-Only Mode' - Windows and FireFox are up-to-date

None of the above saw any improvement in loading time.

Asked by Filo 8 months ago

Answered by jonzn4SUSE 8 months ago

  • Archived

Cannot stream movies on computer anymore

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to con… (read more)

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

Asked by Shona Browne 6 months ago

Last reply by James (On Leave) 6 months ago

  • Archived

Can not play YouTube videos anymore

Hello, Can not play YouTube videos anymore in current version from Firefox. Before this update (again not needed and messy one) they worked. The videos shown at home s… (read more)

Hello,

Can not play YouTube videos anymore in current version from Firefox. Before this update (again not needed and messy one) they worked. The videos shown at home screen or recommendations on the YouTube website. Same for my subscriptions, current videos as videos I played earlier somewhere. The YouTube website shows their picture and then the "no content available" message. Refreshing that page and try sometime later, both do not solve this. Unknown why this is happen. It seems another "new" bug inside Firefox.

Asked by Rapha-L Pherdiux 6 months ago

Last reply by Rapha-L Pherdiux 5 months ago

  • Archived

repeat notifications?

I keep receiving notifications I've already dealt with, specifically from Youtube, as of writing this is the third day I've had to deal with them. The notifications pop … (read more)

I keep receiving notifications I've already dealt with, specifically from Youtube, as of writing this is the third day I've had to deal with them.

The notifications pop up inconsistently, anywhere from 5 minutes to an hour, but when they do pop up, it's a barrage of every notification I've already read since it began.

This may be an issue with Youtube itself or Windows, I don't know.

Asked by diamondjub1 8 months ago

Last reply by Vash 7 months ago

Mmmmm

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обнови… (read more)

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

Asked by Дмитрий 2 months ago

Last reply by Дмитрий 1 month ago

  • Solved
  • Archived

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 6 months ago

Last reply by share666 1 month ago

  • Solved

Website thumbnails will not display

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180. T… (read more)

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180.

This is a new bug, as of today.

If I click on each thumbnail the image displays just fine, but that is not ideal.

On a reddit forum, someone suggested typing about:config into the search bar but nothing happens when I do that.

Any ideas?

Asked by azehav 4 months ago

Answered by cor-el 4 months ago

  • Archived

Read Aloud extension

I installed Read Aloud and uninstalled it and reinstalled it. Nonetheless, when I want it to read aloud information, it doesn't start at the first word. Instead it starts… (read more)

I installed Read Aloud and uninstalled it and reinstalled it. Nonetheless, when I want it to read aloud information, it doesn't start at the first word. Instead it starts midway on the first line/sentence. How can this be fixed?

Asked by DrTSJ 7 months ago

Last reply by James (On Leave) 7 months ago

  • Archived

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (read more)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Asked by bloodrose_13 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox and Chrome crash eachother

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome. The vast majority of time, when are bo… (read more)

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

Asked by noel_envode 7 months ago

Last reply by noel_envode 1 month ago

  • Archived

Sidebar in Windows 11 Pro

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 P… (read more)

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 Pro. I can find no button that allows me to either delete it or prevent it from opening. For heavens sake, not everyone wants all this stuff. I just want a great browser with minimal things to have to deal with. It is irritating to have to deal with this when there appears to be no simple solution to get rid of it. I do not feel comfortable with having to try to delete a profile element. Just give me the button to say I don't want it showing up when I open Firefox on my computer. It can't be that difficult. I use the menu bar at the top of the page to deal with bookmarks. I don't need a sidebar. Give me the option to get rid of it. It will always be there to hit the button on again if I choose to but I know I never will. It interferes with my page. If it isn't fixing something that is broken, and you want to try new things, fine. But give me the option to delete it from my experience.

Asked by wordperfectqueen 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved

RTX Video HDR turn off when scrolling a page

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see … (read more)

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see that RTX enhencement is then inactive on the nvidia panel. Sometime immediately sometimes after more scrolling. Same on Youtube and Twitch. Any Idea ?

Asked by romain.a59 5 months ago

Answered by romain.a59 5 months ago

  • Archived

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 6 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, … (read more)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

Asked by mdc 7 months ago

Last reply by TyDraniu 7 months ago