Showing questions tagged:

Remove suggested autofilled username

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwo… (read more)

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwords and autofill data, but I cannot find it, there's only usernames and passwords, and I have no saved autofill data, no phone number. Where can I look for it to remove it?

Archived 1 442

Error messages

Snap Firefox 136.0.1 canonical 002 - 1.0 Linux mike22-ThinkCentre-M78 6.8.0-52-generic #53~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jan 15 19:18:46 UTC 2 x86_64 x86_64 x8… (read more)

Snap Firefox 136.0.1 canonical 002 - 1.0 Linux mike22-ThinkCentre-M78 6.8.0-52-generic #53~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jan 15 19:18:46 UTC 2 x86_64 x86_64 x86_64 GNU/Linux Having failed to load several time with "Display not found" Echo $DISPLAY  :0 finally loaded with the following errors $ firefox update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/gimp/2.0/help /usr/share/gimp/2.0/help none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/gimp/2.0/help" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme /usr/share/sphinx_rtd_theme none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/xubuntu-docs" because it would affect the host in "/var/lib/snapd" Gtk-Message: 11:44:12.847: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.111: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.111: Failed to load module "canberra-gtk-module" [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.115: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.115: Failed to load module "canberra-gtk-module"

snap version seems to have problem thought this might help. I am a software developer.

Archived 1 434

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Archived 1 434

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Solved 2 433

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025? I am unable to find any way to change how my new tab should look when I cl… (read more)

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

I am unable to find any way to change how my new tab should look when I click + sign or new tab is opened up on browser opening or re-opening unlike Chrome.

I hate the change of position of typing from the search bar on the current new tab to the URL bar (unseen or unheard in Chrome) that Firefox implemented without considering users who would detest it.

Using Firefox 131.0.3 (64-bit)

Locked Archived 7 433

mpenzie tv

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same compute… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Open 2 433

Problem with copying PNG images

I'm experiencing an issue when copying PNG images only in the Firefox browser. Here's the problem: When I copy a PNG image and paste it into Photoshop or any other progra… (read more)

I'm experiencing an issue when copying PNG images only in the Firefox browser. Here's the problem: When I copy a PNG image and paste it into Photoshop or any other program, I get an image with a black background.

This didn’t happen before, but it started occurring after a few recent updates.

In other browsers, I get a “normal” PNG image with a transparent background.

Archived 1 433

CTRL+Shift+P to open Private Window not working.

Windows 11 23H2 - Firefox 131.0.3 I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended… (read more)

Windows 11 23H2 - Firefox 131.0.3

I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window.

However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally.

After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command.

I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue.

Any suggestions? im at a loss.

Archived 2 433

Pirvacy erosion

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training … (read more)

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training purposes. I oppose both, and have no use for Firefox if it joins those already disrespecting and monetizing user privacy in those regards. How do I a) ensure I'm getting the plain language notices of further policy updates, and b) register my dismay with Firefox for this betrayal? While you're coming up with an answer, I'll be discontinuing my monthly support for the Mozilla Foundation. I have HAD IT with the greed people ruining everything.

Archived 2 426

Captcha

Im not sure why but I'm asked to perform a captcha every time I open a new tab. Not sure why, but its quite annoying, only occurs on my PC not on mac or phone.

Archived 2 424

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Archived 5 424

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (read more)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Solved Archived 12 423

How do I turn off the pop up blocker in firefox?

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings… (read more)

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings when searched. Help please.

Archived 5 415

My Gmail Account recovery

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the sam… (read more)

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Archived 2 414

How do I delete all of my browsing sync data?

Hello, I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, … (read more)

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

Archived 3 414