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Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (read more)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Asked by nekosd43 2 years ago

Answered by cor-el 2 years ago

  • Solved

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

Facebook Loads to Blank White Screen

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts? … (read more)

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts?

Asked by bsilver387 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Older Version Firefox - Blank Screen

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL b… (read more)

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL bar and when I move my mouse I can see that there are links on the page which I can click on, but the screen is blank.

I've tried redownloading Firefox as well as other, older versions and they also show a blank screen. Only the browser screen is blank; if I click on add-ons a new tab opens and I can see that.

The link below has three screenshots showing exactly what I can see. Hopefully this makes sense. Thanks

https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Asked by aosterbrock 6 months ago

Answered by FredMcD 6 months ago

  • Archived

Can no longer watch prime video

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his ma… (read more)

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by lesewart 6 months ago

Last reply by lesewart 5 months ago

  • Archived

WebGL 2.0

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my gam… (read more)

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...


edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by gweaver8409 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved

Error in 98.0.1! When I click on web link in email, does not open new tab, but goes to last used tab - wrong!

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBoo… (read more)

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBook Pro. Has worked fine for years, til this update yesterday.

    • Please reply to [email removed from public] The email I had to log in under no longer exists! Help! **


/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by dianerjones 3 months ago

Answered by dianerjones 3 months ago

  • Solved

Disable Autofill

Hi, I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out. I'm not a fan of these securit… (read more)

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

Asked by aaw2799 2 months ago

Answered by aaw2799 2 months ago

  • Archived

iMacros Sidebar Blank

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mou… (read more)

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mouse I can see there are buttons I can click.

I also recently posted a question about my Firefox screen being blank which was resolved.

Thanks

Screenshot is in link below: https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Asked by aosterbrock 6 months ago

Last reply by FredMcD 6 months ago

  • Solved

Very odd fonts

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. … (read more)

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!


/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

Asked by hrschindler 5 months ago

Answered by cor-el 5 months ago

  • Solved

Bookmarks

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have ve… (read more)

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have verified the favorites are still there in Bookmarks > Bookmarks Toolbar, but when View > Toolbars > Bookmarks Toolbars is opened it displays an empty bar.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (for desktop) section.

Asked by hdillon37 5 months ago

Answered by hdillon37 5 months ago

  • Solved

Can't restore previous session tabs after Firefox crash using Firefox 95 on Mac

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says: -Click on the menu button [three lines at the upper right] to… (read more)

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says:

-Click on the menu button [three lines at the upper right] to open the menu panel. -Click History. -Click Recently Closed Tabs.

I am using Firefox 95.0.2 for Mac (iOS 10.15.7). There is no "Recently Closed Tabs" option to click after clicking on History per the above instruction. I have saved various files from the time of the crash, in particular "previous.jsonlz4" (a 20.6 MB file, as I had a very large number of tabs open). Is there any way to use this or some other file to restore my old tabs?


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Asked by PLS1 5 months ago

Answered by PLS1 5 months ago

  • Solved

Can not switch between Gmail accounts (possible due to new update)

Hi, I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into … (read more)

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

Asked by Cillian.Cross 2 months ago

Answered by Cillian.Cross 2 months ago

  • Solved

Changing background colors

I recently upgraded to the newest version of Firefox for iOS (version 96.0.2). Is there any way to change the background colors of the Home page and other windows? I fi… (read more)

I recently upgraded to the newest version of Firefox for iOS (version 96.0.2). Is there any way to change the background colors of the Home page and other windows? I find white characters on a dark background hard to read and would prefer black characters on a light background.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

Asked by Bigdoglover 5 months ago

Answered by Terry 5 months ago

  • Solved

Firefox stopped working on two different macOS systems

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed … (read more)

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Asked by PJCMcAuley 5 months ago

Answered by PJCMcAuley 5 months ago

  • Solved
  • Archived

Reinstalled Firefox and now makes me reregister every time I open it!

I love Firefox and have used it for years! I am working on a Macbook Air, with the latest Big Sur iOS. Today Firefox was working fine. Then (in an attempt to use a new so… (read more)

I love Firefox and have used it for years!

I am working on a Macbook Air, with the latest Big Sur iOS.

Today Firefox was working fine.

Then (in an attempt to use a new software that requires an old version of Firefox) I uninstalled my current Firefox and installed an old version of Firefox. (Side note: the old version of Firefox would not work with the new software's imacros because of Big Sur. So I have installed Parallels so I can run the new software on Windows.)

Soooooooo, I uninstalled the old version of Firefox, and then downloaded the lastest version of Firefox. I installed it as instructed.

Two things are happening:

1. Firefox icons in Applications and in the dock both show as a shortcut. I cannot seem to install a non--shortcut version of Firefox! 2. EVERY time I now open Firefox, it requires me to re-login to Firefox AND reinstall the extensions. Very annoying!

So I know I'm missing something. Not real technie, so any help is appreciated!

Thank you!

Asked by kip3 1 year ago

Answered by kip3 1 year ago

  • Archived

I lost 6 years of bookmarks!!

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into… (read more)

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into the new one. I can see the "old Firefox data" folder and have tried everything Firefox has to fix this but nothing is working. I have lost 6 years of bookmarks!

Anything other tricks to fix this? Thanks!

Asked by mommos2013 1 year ago

Last reply by OBW47 1 year ago