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Just so I can be sure. Can you please confirm for me that I have now successfully completely the Firefox Browser installation as well as Mozilla and Mozilla Support. O… (read more)

Just so I can be sure.

Can you please confirm for me that I have now successfully completely the Firefox Browser installation as well as Mozilla and Mozilla Support.

Otherwise, I am never quite sure and likely to miss the final steps/requirements, etc. for example, hit the wrong button, misunderstood details, etc. I find the internet complicated and hence unclear with many aspects which can end up wasting half of my day (and yours) as I carefully read and note as best I can.

I hope you understand my message. Thanks Sandra

Asked by Sandra Bailey 1 month ago

Last reply by Sandra Bailey 1 month ago

uninstalled firefox?

I didn't request Modzilla/Firefox to be uninstalled but it was somehow. I run Dell SupportAssist first thing after startup of my laptop. I also run Norton Ultimate Util… (read more)

I didn't request Modzilla/Firefox to be uninstalled but it was somehow. I run Dell SupportAssist first thing after startup of my laptop. I also run Norton Ultimate Utilities to clean up orphaned registries and broken shortcuts. After running both, then I start using my laptop but noticed Modzilla/Firefox was uninstalled along with all the associated bookmarks. I don't see any history on uninstalled activity after I reinstalled M/F. Really am puzzled by this uninstall. Anyone else experience this?

Asked by kokua_travel 2 months ago

Last reply by markwarner22 2 months ago

Multiple entries for Firefox in Installed Apps

Noticed 3 entries for various versions of Firefox in the Windows Settings > Apps > Installed apps. There is one Firefox record in the Start menu. 1. I have unistal… (read more)

Noticed 3 entries for various versions of Firefox in the Windows Settings > Apps > Installed apps. There is one Firefox record in the Start menu. 1. I have unistalled all the entries through the Windows Settings, deleted all folders for Moxilla and Firefox, cleaned the registry of every mention of Mozilla or Firefox. 2. Installed newly downloaded Firefox 137.0 three days ago. 3. After today update to v. 137.0.1 - I again have 2 entries in the Settings > Apps > Installed apps: v. 137.0 and v. 137.0.1. The same problem was with Thunderbird. I also cleaned all the folders and the Registry, then fresh installed it again. Thunderbird was not updated, so I don't know if the problem has returned. Maybe something is wrong with the Mozilla installer? What should I do to have just one Mozilla Firefox entry in the Windows Settings > Apps > Installed apps after update as it was years before? (My system is: Windows 11 Pro 24H2 English US, Firefox 64-bit English US)

Additional information: I found that the Uninstall registry entries are stored in different hives: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 137.0 (x64 en-US) HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 137.0.1 (x64 en-US)

Asked by green.netw 3 months ago

Last reply by green.netw 3 months ago