Firefox Community Forum

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs

Expected: Tabs should the latest version of the website (ie the page has been refreshed)

Actual: Tabs are showing the old, previous (cached) versions of the website and not refreshing to show the latest

User has to manuall refresh each tab to see the latest version of the page

Are other people seeing this issue?

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I think it's just crashing when doing something like clicking anywhere and NOT when doing nothing while the system is idling. Thank you for your help! Here's a link of the crash report: https://crash-stats.mozilla.org/report/index/8ba8940e-954c-4e92-9153-0313d0241001

Dear Firefox specialist,

does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add-ons for the most popular browser.

KR Sergii

Since this morning I cannot access Lastpass vault in Firefox. I still seem to be signed in and Lastpass is filling password forms. But when I go to the vault I just get a blank screen. It continued to work ok on chrome but I use FF for most of my everyday browsing. I believe that FF was just updated yesterday.

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

• This happens with both the trackpad and the mouse.
• I don't experience this issue with other applications.
• I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
• I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, Update reminders, and the new Translation dialog (have attached screenshots of some affected items). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

• resetting PRAM/SMC just in case it's my machine
• disabling hardware acceleration
• starting in safe mode
• refreshing Firefox
• updating to the latest version (thrice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the firewall back on.

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

I have had a series fo problems over the last 2 months. All different, but on closer inspection, all connected to recaptcha and login security.

I have not been able to log into my wordpress admin website for 2 months. It just hangs with"Verifying you are not a robot". I can login using Chrome.

Now I have just taken out insurance for my car and have set up a login for my insurance portal - and can't login because "Recaptcha cannot determine that you are a human".

I have searched and found that there was a bug with recaptcha and firefox, but that this was fixed. In any case, this fix did not work for me.

Can anyone please tell me what I should do so that I can login to recaptcha sites?

Linux Mint (up to date) Firefox 130.0

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

Since version 122 there is a problem with installing the Szafir SDK Web extension. It is necessary to be able to submit signatures online. After installing version 121, I was able to add the extension. After updating Firefox to version 130, the Szafir SDK Web extension still works, wich is good. The problem is that not everyone will handle it this way.

I tried adding the extension manually, but the same message is always returned. "The add-on cannot be installed because it appears corrupted."

Is there any solution to this problem?

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to settings the "check spelling as you type" isn't checked and the size of the fonts shows earlier setting

This seems to happen sometimes with Firefox Developer 130.0b9 on macOS 14.6.1 —

While holding down ⌘ (cmd) key and clicking a link, such as a Google search result, the link opens in the same window, rather than a new tab. The same goes for private browser windows.

This doesn't seem to happen on all websites (such as this one), so I don't know what the conditions are for opening links in new tabs where it does or does not work. Any insights?

If I want to edit a URL or type one in or just use the address bar as a search bar, the field converts to a light blue highlight as soon as I click on it. I am no longer able to see what I am typing or to check what is there. No type shows up at all, even if I highlight it, though I know it is there.

The first screenshot shows what I see as soon as I click on that field. Before clicking, I will see the URL.

The second screenshot shows what happens when I try this on a new page without a URL already in the bar. After a few characters, what I'm typing appears in a little popup right below the address bar. I assume this is normal. But if I want to see or revise a URL, I am not able to see it in order to do so.

I can’t figure out how to fix this! Any ideas?

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. How can I fix this???

Hi -

I research a lot of topics and admittedly have tons of bookmarks in tons of folders. I've used Firefox probably for ten years.

I can save new bookmarks on my desktop PC, but about a week ago, it's gotten harder and harder to save on my Macbook. I've cleared the cache many times, turned off all extensions. Shut down Firefox then reloaded it, and shut down my Macbook, which is the only time I'm able to save any bookmarks.. then it reverts back to not being able to save any.

What's going on, and how do I fix it?

Thanks.