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Windows 10 PC Firefox bookmarks have disappeared.

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions … (read more)

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions on how to copy into default profile. Then bookmarks disappeared from that profile also. I do NOT want to sync to my other device; it has its own bookmarks. How can I retrieve my bookmarks other than syncing?!! Seems like a lot of other folks have the same problem.

Asked by ecclesestelle 1 year ago

Last reply by zeroknight 1 year ago

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Kaspersky Plus is loading a three-year-old Firefox profile

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored p… (read more)

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored passwords - but the bookmarks and passwords in the standard (i.e. not Protected Browser) Firefox remain the current set. Unfortunately this is a different set, so I no longer have access to the Protected passwords etc. Although Firefox has just updated to 124.0.1 the About display in Protected Browser insists "Firefox is being updated by another instance". Kaspersky have studied the GetSystemInfo report and cannot find anything amiss, so is Firefox causing the problem? e.g. where in Firefox did Kaspersky manage to find a three-years-out-of-date set of bookmarks and passwords?

Asked by Bill Welland 1 year ago

Last reply by Bill Welland 1 year ago

  • Solved
  • Archived

Can't login to Americanexpress.com

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome. Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't h… (read more)

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome.

Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't have this issue with any other browser. I have disabled/removed all my browser add-ons and the issue persists. I have no problems logging in to any other site.

Asked by tamassia1 1 year ago

Answered by zeroknight 1 year ago

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Printing problem--been getting a printing error the last couple days this message "error occurred while printing".

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying … (read more)

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

Asked by kmfa1 1 year ago

Last reply by Paul 1 year ago

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Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 year ago

Last reply by Paul 1 year ago

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FPS dropping smooth scroll

Hello, I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth s… (read more)

Hello,

I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth scroll animation get choppy/sluggish for few moments and lagging. It's like animation is FPS dropping during the scroll. I tried lot of things on both device:

- tried without extensions - created new profiles - use without syncing data - disabling hardware acceleration (gets worst) - disable smooth scroll in settings (get worst) - completely remove firefox with AppCleaner and reinstall it - Reinstall macOS and just install firefox alone. I tried latest Ventura and Sonoma

I don't have clue why this happening but ruin user experience very bad. With Safari everything is fine and smooth. On my wife's device (macbook air m3) have same issue.

Do you have any idea how can i fix it?

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

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Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to OP… (read more)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Asked by BrokenG 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

background-blend-mode is no longer functioning as it should with color option

Hi, I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color p… (read more)

Hi,

I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color property to make the background more "pale". This approach worked perfectly in Chrome and I am 99% sure that I also tested this back then in Firefox and it worked as expected.

Now, only a white background is displayed in Firefox (Chrome works perfectly), which is interesting, because nor the image nor the set colour is white (well... the colour is white, but it is semi transparent). Did I miss something or is this an accidentally added bug in Firefox?

For your reference I attach a minimal working (in Chrome the paler background is displayed properly, in Firefox white page) example (note: change image url to whatever):

html:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <link rel="stylesheet" href="styles.css">
</head>
<body>
    <script src="script.js"></script>
</body>
</html>

css:
body{
    height: 100vh;
    width: 100vw;
    justify-content: center;
    align-items: center;
    display: flex;
    margin: 0;
    flex-direction: column;
    background-image: url(./resources/splash.jpg);
    background-position: center;
    background-size: cover;
    background-color:  rgba(255,255,255,0.1);
    background-blend-mode:color;
}

I appreciate the help, Mark

Asked by szalaimd 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:) Camera and microphone are blocked. Sessi… (read more)

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Asked by STAMPS 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (read more)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Asked by ron.hull 1 year ago

Answered by ron.hull 1 year ago

  • Archived

Disabling Hotkeys on Mac (Browser)

Hi there, I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Fire… (read more)

Hi there,

I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Firefox opening Page Information or Bookmarks.

This is basic browser functionality! People use browsers to write emails and other online documents, and the hotkey combo for things like Bold and Italics on Macs are Cmd-B and Cmd-I. All such websites I use recognize that as a standard, but Firefox insists on using those same commands for browser features I almost never use and certainly don't need hotkeys for.

All the information I'm finding online on how to fix this is deeply unhelpful and far more complicated than I can handle. Can you please tell me if there is a simple way to stop Firefox from pulling up Page Information and Bookmarks as a result of keyboard commands, or at least for me to change what those commands are so that they don't conflict with industry standard commands for text formatting on the vast majority of websites?

-Nic

Asked by Nicolas Carrier 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Dont know why some pages shows me in russian language

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is sho… (read more)

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

Asked by Edgars Rudzītis 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

I can't get access to my camera on Spelltable.com

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.… (read more)

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.com by selecting either from the dropdown "allow" menu. One day, I was no longer able to select my webcam. I could only select the obs virtual camera. I switched to MS Edge which worked as normal. I've uninstalled OBS and all plug-ins. Same result I've reinstalled firefox. Same result. I've been using MS Edge for websites that need my camera.

Asked by clffrd.ava 1 year ago

Last reply by clffrd.ava 1 year ago

  • Archived

how to permanently keep the warning about closing multiple tab

how to permanently keep the warning about closing multiple tabs? Every so often, probably due to an unseen update, when I press the red X at the top of of a page where mu… (read more)

how to permanently keep the warning about closing multiple tabs?

Every so often, probably due to an unseen update, when I press the red X at the top of of a page where multiple tabs are open, to see how many tabs are open, they disappear, and the preference option to not close multiple tabs without warning (which says the # of tabs open), has to be turned back on.

Asked by johnlk99 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmark menu

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any su… (read more)

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any suggestions?

Asked by tom445 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why does Firefox no longer show "Google Advanced Search" screen?

Why does my Firefox browser no longer show "Google Advanced Search" screen? All of a sudden, I can no longer access the "Google Advanced Search" screen in Firefox. It s… (read more)

Why does my Firefox browser no longer show "Google Advanced Search" screen? All of a sudden, I can no longer access the "Google Advanced Search" screen in Firefox. It shows when I use Microsoft Edge, and Google Chrome, so what is wrong with Firefox that I can no longer access "Google Advanced Search" screen in Firefox. All I get is a window that says "Google in the upper corner, there is a sudden flash of the Advanced Search screen and then it disappears and the window goes blank. This does not happen in any other browser. The issue just started today and there appears to be no way to fix it.

Asked by alanbala 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Popups still appear despite blocking

Hi, Some websites still managed to smuggle in popups despite all the blockings. I use as add-ons: privacy badger, no-script, ublock origin and recently tried popup blocke… (read more)

Hi,

Some websites still managed to smuggle in popups despite all the blockings. I use as add-ons: privacy badger, no-script, ublock origin and recently tried popup blocker (strict) and even have the 'block pop-up windows' enabled. I also tried to fiddle around in ´about:config´ but nothing helps. I think it's a recent occurrence as I don't remember having this problem, let's say, a couple of months ago.

The funny thing is that this problem doesn't occur in opera-browser (in which I hardly use extensions).

The websites that this occurs are: arabicpost.net (a pop-up will occur about 10 sec after right-clicking a new tab). focus.de (a video pop-up will occur if there's a video in it). Again opera-browser blocks all of this. I expect there will be other websites to add in the future.

Please help. S.O.S. -> g.o.i.n.g..i.n.s.a.n.e!

Asked by b.hawassa 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox to stop requesting the master password on every startup

I already found many users asking the same, but they didn't get a reply.... at least I didn't see any. I want to protect my password memory with a master password - fine.… (read more)

I already found many users asking the same, but they didn't get a reply.... at least I didn't see any.

I want to protect my password memory with a master password - fine. But in 99% of my time, I don't need to enter login data. Even worse, if FF starts on an "invisible" monitor, I cannot move the window.

Is there a way to have FF prompt only for the password if I attempt to log into a site ? ... it already does that when I cancel the start-up prompt.... so is there an "auto cancel at startup ?"

Asked by gwaihir.cloud 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

memory-report.json contains hundreds of unwanted websites

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json. In this report I see approximately 30 block… (read more)

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json.

In this report I see approximately 30 blocks of text, each of which contains approximately 50 to 100 website URLs. Several blocks contain only porn URLs. I have viewed porn, but only in Google Images; I don't visit the websites.

Why is this information being stored by Firefox?

Note: my Firefox is set to Delete cookies and site data when Firefox is closed. However, even after closing and opening Firefox, all the information is still in the report.

A sample of two of these blocks of text is attached.

Asked by EM8 1 year ago

Answered by zeroknight 1 year ago