Showing questions tagged:

My Firefox account was (very likely) HACKED, do you care Mozilla?

I posted here the other day and no help came my way. I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked. What do they all have … (read more)

I posted here the other day and no help came my way.

I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked.

What do they all have in common?

Their log in and password were saved in my Firefox.

The other gmail accounts I have that are not saved were NOT hacked.

Is it just a coincidence?

Can anyone at Mozilla care to respond?

Thank you

Archived 1 413

Website will not allow Firefox to display the page if another site has embedded it

Website will not allow Firefox to display the page if another site has embedded it Firefox Can’t Open This Page To protect your security, rabbitstream.net will not allow … (read more)

Website will not allow Firefox to display the page if another site has embedded it

Firefox Can’t Open This Page

To protect your security, rabbitstream.net will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Archived 2 390

"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (read more)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Archived 3 341

Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (read more)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

Archived 1 340

Cannot play blu ray in online meetings.

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting ca… (read more)

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting can watch the movie. I do this by playing the movie locally with a media player, and sharing my desktop. However, when I try to watch a movie in an online meeting, participants just see a black window. Do you know the reason?

I'm using Windows 10, Firefox 118.0.2.

Archived 1 301

I had several accounts hacked, all of them have the password saved on Firefox

In the past 30 days I had these accounts hacked: 3 gmails accounts (all of them the hacker was using Firefox 50) Microsoft account Xbox account Facebook All my sites (Hos… (read more)

In the past 30 days I had these accounts hacked:

3 gmails accounts (all of them the hacker was using Firefox 50)

Microsoft account

Xbox account

Facebook

All my sites (Hostgator blocked my account)

I ran a antiviurs on my PC and cellphone, and nothing was found

Any ideas/suggestions?

Is it safe to have my passowords saved on Firefox?

Thanks

Archived 1 280

blocked email account

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked em… (read more)

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked email to unblock it- how am I supposed to get an email from you on a blocked account. How do I unblock this account. I have tried several times with the same result now the icon to sync isn't there anymore. PLEASE HELP This email is very important to me. You can send a reply to an alternate email account (also linked to Firefox -jgcaller15@gmail.com).

Archived 1 262

Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (read more)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

Archived 1 260

Firefox Synced over my Backups, Now all my Bookmarks and Passwords are gone

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Fi… (read more)

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Firefox allows when you're in Manage Passwords or Manage Bookmarks. After the formatting, I sign into my Firefox account, and it Syncs almost immediately. When I go into my appdata, the profile has been overwritten by the new sync, meaning all my passwords and bookmarks are now no longer available. Is there legitimately anything I can do??

Archived 1 240

How to automatically Backup Firefox everything?

Hi, I'm looking for a way for everything saved on my firefox account including bookmarks, favorites, history etc.. to be automatically saved/backed up, EXACTLY the same w… (read more)

Hi, I'm looking for a way for everything saved on my firefox account including bookmarks, favorites, history etc.. to be automatically saved/backed up, EXACTLY the same way like Apple has it with iCloud.

If I lose my phone, I can log into icloud and get everything 100% the way it was on my new phone.

If I reset my computer, I want to be able to log into my firefox account and have everything exactly the same.

How to do this? I was told the firefox account sync doesn't back anything up...

Archived 1 220

Folder Downloads

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings … (read more)

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

Archived 2 212

email access

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this serve… (read more)

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this server"

Archived 1 202

Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Solved Archived 7 202

How to remove news feeds from firefox browser

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I mig… (read more)

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I might also add that all others computers with my account on has also got the same news feeds on .

How do I remove them I even tried to restore my windows 10 desk top today to a early date but now that computer wont even boot up .

Will someone please tell me how to remover the news feeds .

Many Thanks

Archived 9 201

Bookmark company Logos

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "gl… (read more)

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "globe" logo. How can I get back all the individual logos? Thanks, Len

Archived 2 200

Web page display using FF does not show thumbnails but Chrome/Edge do

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is… (read more)

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is D-flip. I have attached .jpg files made using the Fireshot extension both FF and Chrome browsers. I also saved the page as an .htm format file which when displayed does not appear the same as the original page.

Archived 4 190

extensions

when i try to use my banking app the payment section shows page not found. bank chat person said it was extensions in my browser. i downloaded firefox , i guess it has … (read more)

when i try to use my banking app the payment section shows page not found. bank chat person said it was extensions in my browser. i downloaded firefox , i guess it has extensions too. can i disable the extension or extensions that cause this and which ones do this

Archived 2 190

Can't sign into my navy federal credit union account

Every time firefox has updated this year it prevents me from signing into my Navy federal credit union account. I get the following error message; Access Denied You don'… (read more)

Every time firefox has updated this year it prevents me from signing into my Navy federal credit union account. I get the following error message; Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/mfa.fcc" on this server.

Reference #18.82b3417.1697332724.50b30aec

I have had to turn off the ad blockers in the past and delete all the history including sign ins to get it to work again. This update I again went through all of that and also tried turning off every extension, turning off firefox tracking blocker and even reset the network setting to no proxy. Nothing works. Will I have to go back to using the google spyware browser just so I can do my banking? Or can this problem finally be fixed? If firefox worked with NFCU forten years prior without any difficulty I don't know why it cant be fixed.

Archived 4 181