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  • Archived

View has changed on YouTube on Firefox only, not Safari

When I go to YouTube channels I have saved, I usually click "videos" and it goes right to the videos and the latest ones are shown first with 3 across. Now when I go to… (read more)

When I go to YouTube channels I have saved, I usually click "videos" and it goes right to the videos and the latest ones are shown first with 3 across.

Now when I go to my saved channels, there are only 2 rows, not 3. When I click on "videos" it shows older videos and not very many. I have to click on "live" to get the rest of the videos to show including the latest ones.

I have no idea how to get it to go back. As far as I know, I haven't changed any settings. I really hate the new view and only seeing older videos and only a handful at that.

If it wasn't for the extension YouTube Watchmarker, I would probably only use Safari. I love being able to see which videos I have already watched via this extension. It's a big help.

Any help would be appreciated. Thanks.

Asked by plantsower 1 year ago

Last reply by plantsower 1 year ago

  • Solved
  • Archived

Backup/Exported Bookmarks files (.json/.html) aren't the same (checksum) between Synced devices

Hi, thanks a lot in advance and sorry to bother. :) I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookma… (read more)

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

Asked by rv 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

how do i make it work with pihole?

i mean, i hate proprietary data mining browsers like edge or chrome but what good is a browser if it doesn't even respect dns settings can't even use pihole with this cr… (read more)

i mean, i hate proprietary data mining browsers like edge or chrome but what good is a browser if it doesn't even respect dns settings

can't even use pihole with this crap

what is going on?

Asked by primski 1 year ago

Last reply by primski 1 year ago

  • Archived

lost my tabs from the previous section again. I've read many solutions but still can't figure it out.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed … (read more)

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Asked by Bill Keeting 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox account retrieval

my gmail account and it's corresponding mail that I have linked to my firefox account is currently overflown with data. due to my place of residence Im locked from purcha… (read more)

my gmail account and it's corresponding mail that I have linked to my firefox account is currently overflown with data. due to my place of residence Im locked from purchasing additional data for that account's google disk, and therefore can not receive any emails. If possible, I would like to verify my account by any other means, or use any other of my mail addresses to receive verification email to my account. To add to the context the whole problem occured after I reinstalled my OS on my PC. I synced my account, saved what data I remembered to, but forgot about my linked mail inability to, well, receive emails. Any help would be really appreciated

Asked by ivan.kolyganov2302 1 year ago

Last reply by ivan.kolyganov2302 1 year ago

  • Archived

How do I sort my bookmarks by date properly?

I have a lot of bookmarks, they use to be sorted by date, but now they are sorted randomly after I changed computers. If I click control shift O it brings up the bookmark… (read more)

I have a lot of bookmarks, they use to be sorted by date, but now they are sorted randomly after I changed computers. If I click control shift O it brings up the bookmarks, now I know you can go under "views" then "sort", then "added", but that still does not sort it properly. I just recently bookmarked a random page, tagging with a name so I remember which one it is. Now if I do this correctly that new bookmark I made should either be on the bottom or the top of the page after I sort it. But that is not the case. It's just mixed in somewhere in the middle. I tried sorting a few different ways, but no luck. PLEASE HELP!

Asked by stephanegli313 1 year ago

Last reply by Terry 1 year ago

  • Archived

Facebook

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message: Sorry, something went wrong. We're working on getting th… (read more)

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message:

     Sorry, something went wrong.

     We're working on getting this fixed as soon as we can.
    Go Back
    Meta © 2022 · Help

Pat :)

Asked by pwatson770 1 year ago

Last reply by Terry 1 year ago

  • Archived

2 tabs using 6 GB of RAM.

I have two idle tabs (no videos or other active components) open and according to Task Manager on my PC, it says Firefox is using 6 GB of memory. Unfathomably high number… (read more)

I have two idle tabs (no videos or other active components) open and according to Task Manager on my PC, it says Firefox is using 6 GB of memory. Unfathomably high number.

The Firefox Process Manager says the GPU (whatever that is) is using 5 GB of memory.

I did all the usual quick fixes (Restart, update, restart PC, refresh, disable add ons, etc.)

Please help. Why is 2 tabs none of which is a video tab using 6 GB of memory?

Asked by mjwu7185 1 year ago

Last reply by mjwu7185 1 year ago

  • Archived

Firefox keeps crashing

Dear sir , My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is v… (read more)

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

Asked by mohinur533 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Support phone number?

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the foru… (read more)

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the forum. We've been through the self help portal and looked around all over the contact page. Any pointers are appreciated.

Asked by sapphiremacaw 1 year ago

Last reply by sapphiremacaw 1 year ago

  • Solved
  • Archived

Notes by Firefox by Mozilla Firefox Add-On, has corrupted my Bookmarks

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks… (read more)

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Asked by Teagan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Doing a search

Why am I getting this message when I do a internet search the first time I use FOXFIRE browser when I log into my computer. Error message says the following-Our systems h… (read more)

Why am I getting this message when I do a internet search the first time I use FOXFIRE browser when I log into my computer. Error message says the following-Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

Asked by jscooke 1 year ago

Last reply by Dropa 1 year ago