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Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (read more)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell 1 month ago

Last reply by TyDraniu 1 month ago

Homograph / homoglyph protection off by default

Why isn't Homograph / homoglyph protection enabled by default? It's common sense. 99.9% of addresses only use simple ascii anyway. IDN_show_punycode = true https://en.w… (read more)

Why isn't Homograph / homoglyph protection enabled by default? It's common sense. 99.9% of addresses only use simple ascii anyway.

IDN_show_punycode = true

https://en.wikipedia.org/wiki/IDN_homograph_attack

https://www.bitdefender.com/blog/businessinsights/homograph-phishing-attacks-when-user-awareness-is-not-enough/

Asked by e2norep.ndn97 2 weeks ago

  • Archived

Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Manage pop up blocker exceptions.

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the sit… (read more)

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the site. Am I doing something wrong or do I need to change some other setting to allow exceptions?

Asked by dkhinrich 2 years ago

Last reply by sharishowalter 1 year ago

  • Archived

lost access to e-mail account, can't login to firefox accounts

I have lost access to my e-mail account that I registered Firefox Accounts with and now I can't login to my Firefox account despite knowing the correct password because i… (read more)

I have lost access to my e-mail account that I registered Firefox Accounts with and now I can't login to my Firefox account despite knowing the correct password because it insists on entering a code sent to the e-mail address I have no longer access to. Is there any way I can login to my Firefox account only with my current password to change my linked e-mail address? Or somehow ask support to change it for me manually? If none of that is possible, I want to, at the very least, deactivate or delete said account because I'm worried about the possibility of abuse.

Asked by Hollo 2 years ago

Last reply by Paul 2 years ago

  • Archived

Sync Errors on Desktop - Passwords do not Sync & Unsuccessful Pairing on Desktop

Hi, For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my deskt… (read more)

Hi,

For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my desktop version, and when I try to sync my mobile phone to my desktop there is a permanent error. I have downloaded about sync and it also shows multiple errors with my Sync.

Asked by SagarLRawal 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Lost work in browser

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the… (read more)

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the site I was working at until I update. THAT SUCKS!

Asked by Hugh 2 years ago

Answered by cor-el 2 years ago

  • Archived

VP9 HW decoding not available with AMD GPUs on macOS

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's … (read more)

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's AMD drivers just don't have VP8/VP9 decoding baked in at all.

Asked by Piipperi 2 years ago

Last reply by Piipperi 2 years ago

  • Archived

DailyMail.Co.Uk And Autoplay: Issue Resolved

Maybe someone knows the answer to the following: When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but ther… (read more)

Maybe someone knows the answer to the following:

When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there is no audio:

https://www.dailymail.co.uk/news/article-11174031/Meghan-Markles-Archetypes-knocked-No-1-spot-Spotifys-podcast-rankings.html (3/4 down the page-It is a Meghan Markle video).

I am using Firefox and I went to the Autoplay option and selected 'Block Audio And Video.'

1. Is the clip 'still playing' because it is not 'technically' a full video or am I missing a detail?

Answer:

2. On Facebook, the 'GIF Videos' play automatically until I click the video (in order to stop it)-Why is that?

Answer:

Asked by Buddy2014 2 years ago

Last reply by Paul 1 year ago

  • Archived

cann't sync my data

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my dat… (read more)

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Bookmark , password, history...) didn't show up. i tried downgrading but still nothing. Please is there any way that i could get my former data back?

Asked by udemysamy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot select Yahoo mail message using the checkbox. Cannot reply, delete, etc. Trash icons missing. Everyting works in Google Chrome

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restart… (read more)

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restarting computer, nothing works.

Asked by mma049 2 years ago

Last reply by canyontopher 1 year ago

  • Solved
  • Archived

Several websites are no longer displaying text and are unusable

The following websites no longer display text and are unusable (the newest one is lowes.com): https://portal.wespath.org/LoginPage.aspx https://www.connectmysites.com/i… (read more)

The following websites no longer display text and are unusable (the newest one is lowes.com):

https://portal.wespath.org/LoginPage.aspx

https://www.connectmysites.com/index.html?pg=login (text appears, then disappears)

https://www.lowes.com no text visible; search works if you just type and press enter, but you cannot see any text; this one just started in the past few days (I used it about a week ago w/no issues)

The websites work fine in Microsoft Edge Chromium.

The images attached are from Lowes.com - "FF" meaning Firefox, "EC" meaning Edge Chromium.

I also tried creating a new profile w/o all the security turned on. No luck - same problem.

Asked by CrazyRoadBiker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (read more)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 year ago

Last reply by Sotorp 1 year ago

  • Solved
  • Archived

Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (read more)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

Download button on Toolbar does not display downloads over certain amount

When I click the download button I usually see my recent downloads and click open the file directly from the drop down. After 10-20 downloads are performed the drop down … (read more)

When I click the download button I usually see my recent downloads and click open the file directly from the drop down. After 10-20 downloads are performed the drop down no longer shows my recent files until I restart firefox. I think the issue is once you hit a certain amount of downloads the preview drop down no longer works. Is this a know bug? Its happening on any pc, im on version 104.0.2 (64-bit)

Asked by Jeff G 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

XUL Runner Pop Up Information Message

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!". I… (read more)

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Asked by vwilyard 2 years ago

Last reply by vwilyard 1 year ago

  • Archived

American Express/BA card payments.

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time pa… (read more)

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time passcode. This then sends the info to AmEx's 3rd party middle men, i.e. Adyen payments. At this point everything stops and the web page just hangs. No payments go through to AmEx, so nothing is charged to my account. I have now been told that " ...in all probability, it's your browser that's causing the problems with AmEx's third party service providers." This never happens if I use any of my other credit cards. So, is this a load of bull that AmEx are feeding me, or, is there a real issue with Mozilla/AmEx.

Any input is welcome before I go back to AmEx and tear a strip off them.

Many thanks.

Asked by paulmmorrissey 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago