Firefox Support Forum

Hi all. Did a search but found nothing that helped. Just updated my Fedora 36 workstation and tried to play videos in CNN and MSNBC web sites and get the error message: "Code: 4 | Message: Something went wrong during native playback." I am using the latest Firefox WEB browser. UTube videos are playing fine. Someone has stated on the Fedora forum that they have the same problem but has no problem in Chrome on the same machine. Any ideas? Thanks in advance. Bob BTW, this happened in two machines running Fedora 36 and Firefox 101.0.

Hi, I'm currently running Firefox on Fedora Linux 35 with Gnome 41 on a dual display setup, with a vertical one on the left (1920*1080) and a horizontal one on the right (2560*1440). I always open Firefox windows on the 2560*1440 monitor.

After closing the window, Firefox seems to remember the height of last session but not the width. Or more specifically, the width is always restricted to 1080, which is exactly the width of the secondary display, if the width on closing is greater than that. I checked the xulstore.json file in the configuration folder it always shows "width":"1080", which confirmed my speculation.

Is there a way that makes Firefox's new opening window with exactly the same width as when it was closed ignoring the second display's resolution?

The issue concerns the Flatpak version of Firefox on Linux. This issue only happens when I'm connected to my VPN router. For info, I'm using Fedora 35 Silverblue. This issue happens on Fedora 35 or Fedora 35 Silverblue. I been using Fedora since version 33 and such problem existed back then.

When connected to my VPN provider via my router, trying to start a Firefox Flatpak instance takes minutes upon minutes to load. I'm guessing it has to do with DNS query's Firefox does on start but I'm not sure. All I know is that when I connect directly to the internet without being hehind my VPN, Firefox loads in a split second. When I'm using the RPM version of Firefox supplied by Fedora, I do not have such issues even when connected to my VPN. This issue only affects Firefox Flatpak when behind a VPN. I tried opening the AppImage version of Firefox while connected to my VPN, and once again, it loaded within a few seconds. I been having this issue for many years and only figured out recently that my VPN connection was causing a problem.

I would like to point out that the Flatpak verion of Microsoft Edge and Chromium do start without any issues even while I'm connected to my VPN provider...

Same problem again with upgrade. After the last upgrade today 9-5-2022 I no longer have video play back on sites such as MSNBC, CNN or Twitter. U-Tube seems to be working fine. I have checked and have version 5.0.1 of ffmpg installed if that helps. And I have turned off ad blockers. Firefox 104.0.1 in Fedora 36 workstation. Any help would be greatly appreciated. Thanks in advance. Bob.

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot mode, making a new profile and clearing cache. also the openh264 plugin always says preparing to install or smth but never does, thought id mention it in case its important.

Firefox 114. Fedora 38 with Gnome 44.2. All video playback is shaky except in YouTube. MSNBC, CNN, Instagram, Twitter, and ESPN video is shaky. Tried disabling all add-ons and no help. Any ideas? Thanks in advance. Bob.

I'm using the latest version of Firefox on an updated Fedora Linux installation. I am experiencing for a while now random crashing while watching videos. The playback crashing is random, so I could be watching 5 videos one after another with no crashing and then one video will cause it to crash. The video causing is site agnostic, so it could crash from any site, not just YouTube. I saw in bugzilla something that I thought was related to the crashing (https://bugzilla.mozilla.org/show_bug.cgi?id=1779558) but it got resolved and it still keeps happening to me.

It's getting tiresome, please. What do I need to send you to help me fix this problem?

Steps: - Type anything into address bar (or navigate to a webpage) - Select any text in address bar - Copy the text (either with Ctrl+C or right-click menu) - Try to paste in any app besides Firefox

Expected behavior: - The copied text will paste

Outcome: - No text is pasted - No new entry is shown in the KDE clipboard

Any link on any webpage that I try to copy also exhibits this behavior. However, if I just select normal text on a webpage and copy it, everything works as intended. Maybe there's an issue with copying things that Firefox labels as "links"?

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail.

i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg installed.

i use biwarden, sponsorblock, ublock origin, stylus, google container, youtube shorts block and some custom css.

i am running a system with an i3 10105f, an rx 6600 and 16gb of ram.

firefox is installed with the version off of the firefox website.

reinstalling it worked briefly, but it broke again after a little bit of time.

i am sorry if i did not provide adequate information.

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

When playing videos, specifically on YouTube, I can see some blocky/pixelated sections in video playback.

Issue is not present on Chromium-based browsers, I've tested in Vivaldi and Chrome. Both are using dav1d.

When AV1 is disabled through "about:config" the issue is gone, but then I face a stuttering problem.

This are my laptop's specs:

OS: Nobara Linux 36 (Thirty Six) x86_64 Host: ROG Zephyrus G15 GA503RM_GA503RM 1.0 Kernel: 5.19.14-201.fsync.fc36.x86_64 Uptime: 2 hours, 41 mins Packages: 2557 (rpm), 9 (flatpak) Shell: bash 5.1.16 Resolution: 2560x1440 DE: GNOME 42.3.1 WM: Mutter WM Theme: Adwaita Theme: adw-gtk3-dark [GTK2/3] Icons: Papirus-Dark [GTK2/3] Terminal: gnome-terminal CPU: AMD Ryzen 9 6900HS with Radeon Graphics (16) @ 4.935GHz GPU: NVIDIA GeForce RTX 3060 Mobile / Max-Q GPU: AMD ATI Radeon 680M Memory: 5104MiB / 15227MiB Dav1d package: dav1d-0.9.2-2.fc36.x86_64

I tried the RPM and Flatpak Firefox, both in the newest version give me crashes when Loading Youtube, Invidious, Stud.IP, Nextcloud and more "bigger" sites.

It seems like an OOM error, but I have way enough RAM, 4GB/12GB used.

I tried the Flatpak and the RPM Version.

I tried troubleshooting mode.

I used the Arkenfox user.js on both installs.

Journalctl logs:

https://cloud.uol.de/s/ENY9Dkg7zgQKZZt

https://cloud.uol.de/s/9AyGAibGBnLqG3Y

Operating System: Fedora Linux 37 KDE Plasma Version: 5.26.5 KDE Frameworks Version: 5.102.0 Qt Version: 5.15.8 Kernel Version: 6.1.8-200.fc37.x86_64 (64-bit) Graphics Platform: Wayland Memory: 11.4 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 4000

Hello, I've been with this problem around for a month, I installed Fedora Linux in my desktop and some videos it doesn't reproduce them at all, I get the error "Occured an error. Try again later (ID: variable id)". I can reproduce the video in other devices like Android or Windows.

Example video: https://youtu.be/jPtSAE6gLjQ

Details: -Browser: Firefox 115.0 (64-bit) Mozilla Firefox for Fedora

-Fedora 38 Linux 6.3.8-200.fc38.x86_64 -Specs: AMD Ryzen 7 5700X Asus Dual Radeeon RX6750XT

I was using Firefox and Owl (the addon).

I just upgraded to Fedora 36. I treid installing Owl and an alternative called "Dark Reader" and both cause a message stating they are corrupted.

I enabled dark mode in the browser. Google immediately changed to a dark background which I can more easily see. This site ignores the setting and is forcing me to work with very limited ivsion

I can barely make out the UI. I found what might be a solution at https://support.mozilla.org/en-US/questions/1356233 but after hours trying to read it I gave up and am wirting here.

It is very frustrating that other sites respond to firefox settings and your support site does not.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Hi I have been experiencing rejection of access to many legitimate Web Sites. I have attached the error I get even when trying to get to a mozilla web page. This is getting both frustrating and limiting in my desire to support, which I do, Mozilla's strategy of privacy and freedom.

I am using Fedora Linux Version 34 and Firefox Version 100.0.2 64 Bit. I did not experience these problems months ago. I have kept everything up to date as far as I can with my OS limits, if any.

I want to examine what is going on and would like to know where to look. Any help would be appreciated ... Robert

Fedora Linux v102.0 rpm.

I recently faced with some weird issue, there is two setting options for cookies in about:preferences#privacy : "Delete cookies and site data when Firefox is closed" under the Cookies and Site Data and "Clear history when Firefox closes" under the History. The problem is when i restart my firefox session this two setting resets, the first becomes disabled, the second enabled with additional enabled options of Cookies, Cache and Offline website data + website cookies always deletes causing unlogining no matter is site in whitelist in Cookies setting or not. The problem preserved in any Profile, even in new created one, reinstall didn't help.

When I open my yoroi wallet extension , yoroi wallet is long time loading and my firefox and mouse cursor freezes then there is crashed . I'm using Firefox flatpak from flathub on Fedora Linux. Everything worked fine before. On the other browser it is also work fine. I think it happened after update Firefox. How can I fix it ?

Hello all,

I just recently installed Fedora 35 on my PC.

Firefox does not launch at all after clicking on the icon. There's a spinning circle that appears briefly then disappears. Curiously though, there are any running firefox processes in the backgroud, just not a browser. Here is the output:

phansinh 14012 3521 15 18:30 ? 00:00:01 /usr/lib64/firefox/firefox phansinh 14019 1603 0 18:30 ? 00:00:00 /usr/libexec/cgroupify app-gnome-firefox-14012.scope phansinh 14120 14012 0 18:30 ? 00:00:00 /usr/lib64/firefox/firefox -contentproc -parentBuildID 20211101141339 -prefsLen 1 -prefMapSize 235228 -appdir /usr/lib64/firefox/browser 14012 true socket phansinh 14147 14012 1 18:30 ? 00:00:00 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 102 -prefMapSize 235228 -jsInit 278680 -parentBuildID 20211101141339 -appdir /usr/lib64/firefox/browser 14012 true tab phansinh 14182 14012 2 18:30 ? 00:00:00 /usr/lib64/firefox/firefox -contentproc -childID 2 -isForBrowser -prefsLen 265 -prefMapSize 235228 -jsInit 278680 -parentBuildID 20211101141339 -appdir /usr/lib64/firefox/browser 14012 true tab phansinh 14204 8362 0 18:30 pts/0 00:00:00 grep --color=auto firefox

I should mention that it also behaves the same way when I try to open it in safe mode.

I also have tried to delete the current profile and create a new one. Still without any luck here.

I am fairly new to Linux but I am pretty sure I got a good hang of the basics. Much appreciate if anyone could guide me through troubleshooting this issue.