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update popup reminder won't go away after update to ver 123.0

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, … (read more)

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, Dave

Asked by Dave 2 days ago

Last reply by cor-el 2 days ago

Firefox Inspect Element. Search and edit.

I'm inspecting an element and when I use the 3 dot menu and search, it shows me results in sources tab. I try to edit the result, but it won't let me edit the sources tab… (read more)

I'm inspecting an element and when I use the 3 dot menu and search, it shows me results in sources tab. I try to edit the result, but it won't let me edit the sources tab. It only lets me edit in the elements tab. How do I search the elements tab? It keeps sending me to sources. It would be great if sources was made read/write as well. Many thanks.

Asked by CorkyKitty 2 days ago

Screen Corruption: Firefox 64 115.8.0esr.

Hi, I've always run dual monitors with no issues. Since some updates to FF I've had an annoying problem. When I close FF, part of the last page I browsed remains frozen o… (read more)

Hi, I've always run dual monitors with no issues. Since some updates to FF I've had an annoying problem. When I close FF, part of the last page I browsed remains frozen on screen. If I open up any other app and move it over the part frozen FF image, the screen corruption is erased. The problem has remained through at least the last 3 FF updates.

I've been searching everywhere for an answer to this annoying isssue which only ocurred on FF shutdown and not Chrome. Last week I tried a solution which seems to have worked, but I kicked myself afterwards because I can't now recall the web page with the solution and need some help other could benefit from to explain what I did.

I remembered clearing certain caches (?) using FF settings, then deleting or renaming certain json files in a (?) profiles folder which I assumed would be recreated on the next FF boot?

Asked by jimbo100 2 days ago

Unknown Extenstion Keeps reinstalling itself

There is a very bothersome extension that affects streaming of shows on Paramount +. It keeps reinstalling itself without asking me, to I allow it. Im attaching a scree… (read more)

There is a very bothersome extension that affects streaming of shows on Paramount +. It keeps reinstalling itself without asking me, to I allow it. Im attaching a screenshot of the extension, including its author, etc.

Asked by Ian Calangi 2 days ago

Last reply by Paul 2 days ago

Settings to Configure Proxy Access to the internet has been disabled.

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below ima… (read more)

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.


Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

Asked by chaitanya varma 2 days ago

Last reply by chaitanya varma 1 day ago

Can't login to Facebook account on FF since last update, but can on Chrome

Hello! I have two FB accounts, one business and one personal. Since they started their new login procedure (trying to get access to your other devices), I can only log in… (read more)

Hello! I have two FB accounts, one business and one personal. Since they started their new login procedure (trying to get access to your other devices), I can only log into my personal account on FF, because FB gives me other options besides logging in on another device, but on my business account, it doesn't. I work on my computer and refuse to give FB access to my phone because of all the annoying spam and notifications, and because I don't trust them.

I can only login to my business account on Chrome, and I don't trust it either. Is there a setting I need to change on FF to be allowed into this other account?

TIA

Asked by dsa65 2 days ago

/root/.mozilla size

Just migrating my .mozilla directory to a new OS ... works perfectly, everything exactly as it was in the old OS, so no complaints, however I noticed the size of the dire… (read more)

Just migrating my .mozilla directory to a new OS ... works perfectly, everything exactly as it was in the old OS, so no complaints, however I noticed the size of the directory is 491Mb! It seems a bit fat for my bookmarks and preferences and such. Should it be that bloated? Can I trim it down? Did I perhaps copy some stuff into there that doesn't belong?

Asked by rayandrews 3 days ago

Last reply by rayandrews 2 days ago

Scrolling

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I… (read more)

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I can't figure out what is wrong. It's this way in every sheet I have. Mouse works fine in every other program. I'm using Firefox, Win 10. There are several persons complaining about this.

Any ideas what is the problem?

Asked by Annie 4 days ago

Could we get a totp authenticator built into Firefox browser

Could we get a totp authenticator for Firefox. I've been using Authy. They used to have a version for all OSs, Linux, Mac, and Windows - as well as Apple and Google phone… (read more)

Could we get a totp authenticator for Firefox. I've been using Authy. They used to have a version for all OSs, Linux, Mac, and Windows - as well as Apple and Google phones. They have just discontinued their desktop apps. I was thinking wouldn't it be great if an authenticator was built into Firefox? I envisage it working like a password manager insofar as the authenticator code gets autopopulated.

This could either be built in or offered as an extension. The later may be more palatable lest the corporate overlords label Mozilla as troublesome.

Thank you for your consideration, Joe

Asked by Joe 5 days ago

Last reply by cor-el 5 days ago

Memory Leak When I watching serial videos in bilibili.com

Example Video Address is "https://www.bilibili.com/video/BV1LF4m1E7kB". Open the URL and watching 2 or more videos can repeat the problem. The first image shows the memo… (read more)

Example Video Address is "https://www.bilibili.com/video/BV1LF4m1E7kB". Open the URL and watching 2 or more videos can repeat the problem.

The first image shows the memory usage when I first open the video URL. The second image shows the memory usage after I watching some video. The memory usage can be even more as you keep watching.

I can help debug the problem if need. Can any one help? Thanks a lot.

Asked by 815016323 3 days ago

Setting exceptions for websites not to have their cookies deleted

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear … (read more)

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear cookies or when Firefox is closed. Similarly, there are some other websites for which I would like to preserve cookies for.

How can I do that? Does listing them as "allowed" accomplish that? Thanks.

Asked by Sue 3 days ago

Last reply by Sue 3 days ago

Why has Autofill forgotten my credit card?

For perhaps a year I have been using Autofill to input my credit card details when buying online, but suddenly Firefox has forgotten that I had saved a payment method. I… (read more)

For perhaps a year I have been using Autofill to input my credit card details when buying online, but suddenly Firefox has forgotten that I had saved a payment method. Is this a recognised fault? I'm now reluctant to input them again as I don't know where they have gone!

Asked by Bill Welland 2 days ago

Last reply by Bill Welland 1 day ago

  • Solved

X button hitbox doesn't reach the edge of the screen in KDE Plasma 6

On a fresh install of openSUSE Tumbleweed 20240313 with KDE Plasma 6 (Wayland), the X button in the upper right corner of the screen does not allow you to click it when t… (read more)

On a fresh install of openSUSE Tumbleweed 20240313 with KDE Plasma 6 (Wayland), the X button in the upper right corner of the screen does not allow you to click it when the pointer is in the upper right corner of the screen. Default behavior in KDE is to just let you close the window anyways even though the button itself is circular.

Is there any way to change this?

Asked by wheelman2004 3 days ago

Answered by cor-el 3 days ago

website shows a Mozilla error

Hi there, my name is Derouenkamryn. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozi… (read more)

Hi there, my name is Derouenkamryn. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Please assist me with updating Mozilla. For example, I see an error notice when I open (https://gybcommerce.com/jobs/django/).

Asked by Ilvas Detex 2 days ago

Last reply by cor-el 2 days ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 4 days ago

Last reply by cor-el 3 days ago

  • Solved

Can not download newest VDH Companion App and I can't set up a github.com account to even report the problem

Hello, I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Ze… (read more)

Hello,

I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Zero bytes". I tried to contact "Support" but there is only a Support Forum and nobody else has posted this as an issue that I was able to find when I searched. So no support is offered. The website suggests that I create an account to be able to post a new issue. However, Every time I have tried to set up a github.com account, I am Unable to do so. The page to set up an account either doesn't load OR if it loads, I can not add any information to it. I am a VDH Registered User and until this morning, the current VDH app I am using, version 8.2.1.1 was working just fine. But now when I try to use it, it says that my VDH Companion App needs to be updated. But I can not even download it to update it. I am running the current version of FF, 123.0.1 on an iMac with Sonoma OS 14.4. We used to be able to email Mig but not anymore. The github.com support page is unwieldy at best and I see that numerous requests for help or support have not been answered or even acknowledged. I am a paid Registered user with a license, but that doesn't seem to matter. I, like many others from what I read online, count on using this app almost every day and I would think that the mechanism for updates should be working correctly. The update files I tried to download came across at crazy low speeds, like 20.1 to 40.5 Kbps! I spent over an hour with Tech Support for HughesNet and much to my chagrin, No Other Websites had any issues with download speed. It was only happening on the github.com website and this one file update. Sorry if TMI but I am just trying to thorough.

Asked by jdstickledc 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago