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All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data f… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Asked by liam.m.connorb 6 months ago

Answered by Paul 6 months ago

hello

hello again my friend I have an issue in game cash earning givvy money I download the app from playstore normally I watch normally I opened from my email and now I want t… (read more)

hello again my friend I have an issue in game cash earning givvy money I download the app from playstore normally I watch normally I opened from my email and now I want to put photo for my profile I can't they told me like error than I want to press edit to my profile I can't press word edit its like no word to press how I can fix my issue please thanks for helpfu and i press also progress I saw this image I don't know if it's also normal or not can you fix my problem plz thanks my friend look at my details plz 🙏

Asked by arturic 3 months ago

Last reply by markwarner22 3 months ago

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identity.fxaccounts.enabled=false is grayed out, can't login into my account to sync the bookmarks, etc

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-… (read more)

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Asked by Martink444 ABC 2 months ago

Answered by Martink444 ABC 2 months ago

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Firefox Sync

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login… (read more)

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

Asked by jdamelio13 8 months ago

Answered by jdamelio13 8 months ago

Account region and language

Hello, My firefox account is in the region of France and the language is French. Yet I have never been to France or speak French. When I created my account I created it … (read more)

Hello,

My firefox account is in the region of France and the language is French. Yet I have never been to France or speak French. When I created my account I created it in English as French is not my language. When I first downloaded firefox I naturally downloaded the English version and but as soon as I logged into my account everything changed to French. My search results are in French, the websites presented to me in French. I have changed the language settings to English, I have also changed my profile to Canada and Language as English yet my account is still in the French region and the language French. I would like my region to be changed to Canada and my default language to be English. Please look at the attached screen shot. The system language of my computer is also English.


Thanks, Ruptanu.

Asked by Rupai 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Sorting bookmarks by name is not permanent or reflected outside of Manage Bookmarks.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Ot… (read more)

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

Asked by Blaise 5 months ago

Answered by Blaise 5 months ago

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Account Login Very Strange Behavior

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email… (read more)

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

Asked by LN108 6 months ago

Answered by LN108 6 months ago

Office 365

I cannot log into Office 365 emails or Sharepoint online. I get the following message: AADSTS165000: Invalid Request: The user session context is missing. One or more of… (read more)

I cannot log into Office 365 emails or Sharepoint online. I get the following message:

AADSTS165000: Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers) were not supplied, every request must include these values and maintain them across a complete single user flow.


Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: 7277419f-5dbc-418d-90d7-2820331b0f00 Correlation Id: 731d66a1-3005-6000-fd80-5513a5ed6511 Timestamp: 2024-11-21T17:00:26Z Message: AADSTS165000: Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers) were not supplied, every request must include these values and maintain them across a complete single user flow. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

Asked by samuel.fontanez 5 months ago

Last reply by cor-el 5 months ago

Replacing old email address

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcgloba… (read more)

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcglobal and replace it with a new email address but to do so I need a code, but Mozilla will only send it to the sbcglobal site. How can I change? Thanks in advance

Asked by Thomas O'Connor 5 months ago

Last reply by James 5 months ago

  • Solved

This error comes up everytime my computer turns on or wakes up

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I d… (read more)

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

Asked by PhaedraFlux 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

Media that requires quicktime, not playing

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it, however, after uninstalling quicktime, the browser plugin did not… (read more)

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Asked by Paul McFarlane 3 months ago

Last reply by Paul McFarlane 3 months ago

  • Archived

Multiple Accounts on Firefox

I read somewhere that Firefox was working on a simple Multiple accounts Addition to Firefox but I can no longer find the article. Is this true. When you start up Chrome, … (read more)

I read somewhere that Firefox was working on a simple Multiple accounts Addition to Firefox but I can no longer find the article. Is this true. When you start up Chrome, it asks you which account you would like to use, and switching between accounts is as simple as a click on your account icon. This feature is invaluable and the only reason i still use Chrome. I keep checking back on Firefox every month or two, just to see if they have done it yet. Anyone know if it is still happening?

Asked by OzDrDj 6 months ago

Last reply by OzDrDj 6 months ago

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How do I update my email address

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email addr… (read more)

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email address (no button beside the email). I can only add a secondary email, which is not what I want. Is there a way for me to update the primary email?

Asked by nexusst 6 months ago

Answered by nexusst 6 months ago