Firefox Community Forum

Im locked out of my sync. I thought i had the pass word saved away but now iv spent over 24 hour combing old pass words to try and get it write. some please help me.

I have two accounts, Personal and work. Trouble is that when I swithc an account from for work to personal or veceversa, it merges all. How can I set-up firefox to have copletely separate acccounts, even on same computer and I would like to change the acccount? . Many thannks

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea?

My password is accepted to get into Firefox but not accepted to sync, I guess it is. It used to do so for years but now will not after the last update. Doing what the threads already suggested does not work in part because my Firefox does not even have the same places to activate what the suggestions offer.

Hi Y'all,

I have Firefox syncing to about 6 different systems (Windows, Mac, iOS) and have run into a situation where Firefox is wiping years of my synced data when I quit and restart Firefox. I sync all of items that can be synced and this has served me well for many years. What happened:

1. I logged on the admin account of a Mac where I previously logged in before and used Firefox with sync enabled. The machine had the initial Firefox short cuts: AP, Amazon, etc.
2. I enabled sync and did a 2FA but the my normal Firefox home page did not appear. So pressed the Sync now button to no effect.
3. When Firefox started, I did see the usual message that "It looks like you haven't started Firefox in a while. Would you like to refresh Firefox." I think that I closed that message but I could have accidentally refreshed Firefox for that account on that system.
4. I gave up and did what I needed to, closed Firefox, and logged out.
5. That evening when I was using Firefox on a Windows machine I could see that the sync information reduced to almost nothing from before the last day. The day I saw the saw the same and started to worry.
6. However, the Firefox on my main two Macs still had all the data. As a test, I deliberately closed Firefox on one of those two Macs. When I restarted, the synced data was wiped. This leads me to believe that somehow Mozilla's servers are holding the data based for the almost empty content of Firefox that I had on the administrative account that I synced.

So in other words rather than importing my data from Firefox when I connected sync, sync exported the settings of the Firefox account I was using in the admin account. I am writing this from my other main Mac which still has full information and I would like to force the synced information on this Mac to override or at least merge with what is on the Mozilla servers. Can this be done? I am 99% sure that if I close Firefox on this machine all my settings will be wiped. For now a I believe that I still have the correct sync data on at least this Mac, my iPhone, and few other Windows and Linux machines. I am in particular worried about losing the hundreds of passwords that I have saved. I forgot to check if the passwords were overwritten when I restarted the first Mac but I'll bet they were.

Thanks for any help...

Fred