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Firefox glitching out after most recent update

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Mac… (read more)

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Macbook Sonoma 14.4- this starts happening, when I move around my cursor, the images get all funky, it seems to be pulling in visual information from multiple tabs. Restarting the app clears it out, until the next time it happens. Any thoughts on this?

Asked by carnivee 1 year ago

Answered by zeroknight 1 year ago

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Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (read more)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Asked by HarryJarr 1 year ago

Last reply by HarryJarr 1 year ago

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Unusual cookie I cannot delete

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more th… (read more)

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more than a week. Of course, I keep all regular Mozilla cookies, but this one is strange. It is 'about.ef2a7dd5-93bc-417f-a698-14c3116864f.' Can you tell me what this is?

Asked by Wyndwood 1 year ago

Last reply by cor-el 1 year ago

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History and Bookmarks don't show up in search bar after Update 123.0.1

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing … (read more)

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing this? Thanks!

Asked by invisiblejungle 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How can I stop a piece of history from being shown in "Firefox Suggestions", which was made on an unapproachable device?

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively priv… (read more)

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

Asked by cheng.cheng56 1 year ago

Answered by cheng.cheng56 1 year ago

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In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (read more)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Asked by wmblaney 1 year ago

Last reply by wmblaney 1 year ago

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drag and drop

whenever i try to drag and drop it will not let me i am using latest Firefox version I went to about:con fig and selected launcher and put it to true and still c… (read more)

whenever i try to drag and drop it will not let me i am using latest Firefox version I went to about:con fig and selected launcher and put it to true and still can not drag and drop my version is 123.001 64bit

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

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Missing Bookmarks in Firefox 123.0.1 (64-bit) after update

Firefox just updated. Now my Bookmarks Toolbar Menu is decimated and replaced by "Most Visited". How do I get back all the bookmarks I have saved over many years. I want … (read more)

Firefox just updated. Now my Bookmarks Toolbar Menu is decimated and replaced by "Most Visited". How do I get back all the bookmarks I have saved over many years. I want them even though I don't visit them often.

Asked by Ken Fowler 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Primary password implementation order

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, wh… (read more)

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Asked by yennif54 1 year ago

Answered by zeroknight 1 year ago

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When are touchscreen gesture navigations going to be supported?

In Chromium you can go a page backward or forward by swiping one finger to the left or right. This works really well. I have been missing this feature in Firefox for year… (read more)

In Chromium you can go a page backward or forward by swiping one finger to the left or right. This works really well. I have been missing this feature in Firefox for years now. Without it navigation in the browser is tedious on Linux tablets or phones.

Is something similar ever going to be implemented?

Asked by jan.claussen10 1 year ago

Last reply by jan.claussen10 9 months ago

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youtube.com

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the space… (read more)

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the spacebar to press stop or play

Asked by welsevul1996 1 year ago

Last reply by zeroknight 1 year ago

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Facebook login

When using Firefox, Facebook recently began insisting that I use a second device to obtain permission to log into my Facebook account. This is relatively new, and Edge s… (read more)

When using Firefox, Facebook recently began insisting that I use a second device to obtain permission to log into my Facebook account. This is relatively new, and Edge still lets me log in without issue. How can I make Firefox return to the easier login system?

Asked by ggfossen 1 year ago

Last reply by ggfossen 1 year ago

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Can't get to Gmail

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able t… (read more)

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Asked by MikeO175 1 year ago

Last reply by mahnoor mahnoor 1 year ago