Microsoft somehow disabled my Firefox browser

Over the weekend I finally updated my Microft Account to the Cloud. During that process my Firefox Brower, which I have used for YEARS became unusable. When finished go… (read more)

Over the weekend I finally updated my Microft Account to the Cloud. During that process my Firefox Brower, which I have used for YEARS became unusable. When finished got the message in the screenshot attached. Tried reinstalling. Did not work. Tried unistalling today then reinstalling same message.

Erg. I am so upset with Microsoft for hijacking a completely useful tool which is my default browser, and has been forever.

Help!

Asked by clross 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Unable to open new tab in Firefox developer edition

Hi, I hope you are doing well. I have been having issues since this morning. I am unable to open a new tab in the Firefox developer edition. I have attached screenshots… (read more)

Hi, I hope you are doing well.

I have been having issues since this morning. I am unable to open a new tab in the Firefox developer edition.

I have attached screenshots. I have tried to reset settings; I have tried to uninstall and then install again, but nothing works.

Asked by Syed Ali Ahmed 2 months ago

Last reply by ashiyan3 2 months ago

Firefox not creating profiles

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looke… (read more)

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looked into that, it suggested deleting the profiles.ini file... I did, and it didn't do anything. I then tried deleting the profile folder entirely. That changed the error at least. Now it says 'no profile.'

So, I tried following directions to create a new profile. Win+R, firefox.exe -p and then tried to create a new profile and... nothing. "An unexpected error has prevented your changes from being saved."

Unsure if its connected, but at the same time, several Steam games have been struggling to sync to the cloud, and Discord stopped working to the point I needed a clean install.

Already tried to do a clean install with Firefox and that didn't work either.

Asked by rohdrieag 2 weeks ago

Last reply by iub fun 2 weeks ago

Prevent context menu from popping up when ctrl+enter is pressed

When I press ctrl+return (main enter key) on my keyboard (Standard 52 key US layout) on macOS Sequoia 15.0.1, the context menu pops up (with back, reload, select all, etc… (read more)

When I press ctrl+return (main enter key) on my keyboard (Standard 52 key US layout) on macOS Sequoia 15.0.1, the context menu pops up (with back, reload, select all, etc.) which interferes with the shortcuts of some of the sites I use. It does not occur when in other apps. Is there a way to disable this shortcut key? I have a context menu key on my keyboard, so it is unnecessary.

Asked by Michael McDermott 1 month ago

Last reply by Michael McDermott 1 month ago

Retrieving my firefox after a reset

Hello, I am looking to see if there is a way to find/gain access to my old firefox account. I thought I was logged in under either of my two primary emails but when I … (read more)

Hello, I am looking to see if there is a way to find/gain access to my old firefox account.

I thought I was logged in under either of my two primary emails but when I logged in after my computer glitched and I had to reset it, my bookmarks and passwords didn't reappear. Is there a way i can somehow retrieve this?

All help would be so welcome

Asked by Krysta Barraford 2 months ago

  • Solved

Firefox 131 and Billpay no longer compatible

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of… (read more)

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

Asked by Straggler 2 months ago

Answered by dmehic 1 month ago

How do I Stop the Menu bar on Firefox from Disappearing?

How do I keep the Menu bar on Firefox from disappearing? When I used Firefox the menu bar showing my tabs, website url, etc was always visible in full screen. Now it dis… (read more)

How do I keep the Menu bar on Firefox from disappearing? When I used Firefox the menu bar showing my tabs, website url, etc was always visible in full screen. Now it disappears when I scroll down and I have to bring it back with my mouse to keep it visible. Is there a way to feel it visible full time? I can't find it in the settings menu and I have never had this problem before.

Asked by WhatsGoingOn 1 month ago

Last reply by cor-el 1 month ago

I can't disable ad blocker for a site I have dealt with and want to continue with them.

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to conta… (read more)

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to contact me is Rakuten.com. Please help. This seems so complicated.

Asked by ecinelles 3 months ago

Last reply by ecinelles 3 months ago

Pinned Multi-Account Container tabs always open new tab on restart

Hello, I am using Multi-Account Containers, i have 3 pinned tabs all three are Gmail all three different. However when I restart my box and open Firefox again the pinne… (read more)

Hello,

I am using Multi-Account Containers, i have 3 pinned tabs all three are Gmail all three different. However when I restart my box and open Firefox again the pinned tabs show up BUT 3 new tabs appear asking me if i want to "Open this site in your assigned Container?". The pinned tabs are blank. If i click "Open in [container name] container" it will open in that new unpinned tab and not the pinned tab. This leads me to have to close my pinned tabs and re-pin each time. Please tell me I am doing something wrong and there is a way out of this madness!!!

Thank you for your help and time!

Asked by winn.greg 3 weeks ago

Firefox Sync Browser History Keys

If you choose to sync your browser history through firefox sync, does mozilla have a way to generate the relevant cryptographic keys to decipher your data on their server… (read more)

If you choose to sync your browser history through firefox sync, does mozilla have a way to generate the relevant cryptographic keys to decipher your data on their servers? I know that they say even Mozilla doesn't have access to your data - even when at rest - but I also noticed that they don't seem to utilize the term "zero-knowledge encryption." In other words, does mozilla have the technical capacity to decrypt data synced via mozilla sync?

Asked by scartheslayer 2 months ago

Last reply by cor-el 2 months ago

Sub-par performance

I think Firefox used to be the best browser on the planet. However lately: Firefox has been randomly shutting down. Usually while I'm typing a comment or a reply to some… (read more)

I think Firefox used to be the best browser on the planet. However lately: Firefox has been randomly shutting down. Usually while I'm typing a comment or a reply to some comment.

Just tonight, I tried to buy a box of Bibles from the Gideons International, and when I clicked the Place Order button, nothing happened. I started the crappy Chrome browser, went to the Gideon website and created an order. When I clicked Place Order, it 'thought' for a few seconds and then said "Order Complete".

Quite often, when I click on a link, I receive a message telling me Firefox cannot connect to that site. Again, if I use Chrome, or even Brave, the link goes right through.

Months ago, I never had these problems. Are you people in the business of screwing up the best browser ever invented? Put Firefox back like it was when it worked.

Asked by OlWill 2 months ago

  • Solved

When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (read more)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Asked by crl4242 4 months ago

Answered by TechHorse 4 months ago

MOUSE CONTROL

SINCE FIREFOX IS MY BROWSER, HOW DO I PREVENT CERTAIN GAMES FROM TAKING CONTROL OF MY MOUSE ? I HATE IT WHEN THEY SLOW MY MOUSE DOWN OR WON'T LET ME MOVE,SOMETIMES I… (read more)

SINCE FIREFOX IS MY BROWSER, HOW DO I PREVENT CERTAIN GAMES FROM TAKING CONTROL OF MY MOUSE ? I HATE IT WHEN THEY SLOW MY MOUSE DOWN OR WON'T LET ME MOVE,SOMETIMES IT CAUSES ME TO LOSE THE GAMES, VERY FRUSTRATING

Asked by DEMINGDALE 2 months ago

Auto-Update URL

We use Firefox Developer Edition in our Enterprise and any auto-update (whether it be the background process or 'check for updates' button) fails to work, due to much of … (read more)

We use Firefox Developer Edition in our Enterprise and any auto-update (whether it be the background process or 'check for updates' button) fails to work, due to much of mozilla.org being blocked by our internet security. I want to be able to provide our security team with a definitive URL that the auto-update process uses.

I found mentions of aus5.mozilla.org but in testing this has proved not to be used.

Asked by stomlins 3 months ago

Last reply by TyDraniu 3 months ago

When I click "save link as" the link does not change color like it used to be

In firefox when I click "save link as" the link does not change color like it used to be. I am using Firefox version 115.15Oesr because I still use an old computer with w… (read more)

In firefox when I click "save link as" the link does not change color like it used to be. I am using Firefox version 115.15Oesr because I still use an old computer with windows 7 pro 64 bit.

Asked by minh_huu_nguyen 2 months ago