Firefox Community Forum

Hello, so I want to set up Two-step authentication. I’ve reached step 3, which involves entering the backup authentication code, but I keep getting an error message that says, "There was a problem confirming your backup authentication code." I’ve already entered all 10 codes provided in step two, but the same error message keeps appearing. Please assist me.

Sometimes it restarts and sometimes it doesn't. I have tried all the gizmos like deleting my cache and things but to no avail. It used to work alright. Please help!

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... firefox is having issues letting this game load properly...how do i fix?

Firefox is using too much of my Pcs proccessing power and causing my pc to freeze. The videos Im watching and twitch will just freeze then I have to hard reset my pc because the windows option to shut down or restart will do nothing. Even when I hit window+ctrl+shift+b to reset my graphics card it does nothing. please help me or I will have to stop using firefox which Ive been using for 20 years.

I am getting this message on my desktop from a site that I was using for a few years without any problem. Must to be something in my computer because my roommate in his computer is able to connect to this site. Need help to fix this issue.

"Hmm. We’re having trouble finding that site. We can’t connect to the server at unsoloclic.info. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

Bonsoir, Depuis quelques temps Firefox bug quand je suis sur canal plus ce que je n ai pas avec google Pouvez vous me dire pourquoi ou réparer le problème Merci Chantal BREDEL

Login failure with a life insurance/annuity company. It takes my login information, then flashes a screen for one second then redirects to another page. The company is https://www.unitedlife.com/. I can open this site on my chromebook, using Chrome OS, but not in firefox on my PC. I am running 8.1 on my windows pc, and don't wish to upgrade to 10 (PC not compatible to 11). Note: the PC windows pc will not update to a current revision chrome browser any more. Any options/changes that can be done on the Firefox browser settings on the PC?

Version: 115.18.0 Firefox ESR

November 26, 2024 (Says this is up to date)

I set to automatically hide the task bar. in my Windows 10 Enterprise 64 bit Version: 19045.5131, 22H2, on a HP 840 G3 notebook.

When Firefox is running in full screen, tmoving the cursor downwards does not cause the taskbar to appear. This happens oly by pushing the Windows button.

No problem at all with other browsers, like edge, chrome, and brave.

Suggestions really appreciated.

Thanks Carlo Maria

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox

Message:

Dear Firefox Support Team,

I am running version 134.0

I’m using Firefox on my PC, and I’ve been having trouble with accessing and using the ChatGPT platform. Specifically, when I try to send messages, they don’t transmit or load correctly. The page appears, but it seems as though the messages don’t go through.

Here are some details about the issue:

The problem occurs only when I use Firefox. Other websites and services are working perfectly fine on my browser, so I don't believe it’s an internet connectivity issue, and I have full wifi bars. I can access the site and interact with it on my phone, and on the desktop app (which goes down occasionally), but the desktop version doesn’t work properly. It worked fine for a full day, maybe two. I have a paid subscription. I’ve also noticed the error message in the Console: "Source map error: Error: request failed with status 404" in the Console when I try to interact with the platform. I’ve already tried basic troubleshooting steps, including clearing cache and cookies, disabling extensions, and ensuring my Firefox browser is up-to-date, but the issue persists. Could you please help me figure out what’s causing this problem? Any guidance or suggestions would be much appreciated. Thank you.

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Recently when I try to access any of my accounts on my Mobile Phone through Firefox I get an error that says This Website Requires A Secure Connection. I don't get this message from any other browser on my Mobile Phone and I don't get this message on my Desktop. It tells me to try again or go to the Advance Tab and it still does not go to a site.

The bookmarks and everything works except to take me to a website.

I keep getting '500 error' when trying to login to my Evergy account. The Evergy support was helpful so I could use Google Chrome however I would like to use my Firefox browser. They had me clear browser history, cookies and other site data and cached images and files. Then restart the Google Chrome browser. How can I get the same data cleared in Firefox?

I have used the privacy and security settings in Firefox and cleared cache and history and cookies, but still can't log into my account.

This has been an issue since 12/01/2024

Hi, I'm a devoted Firefox user. But it seems I've been having some problems lately with things that are supposed to appear on webpages not appearing. I'm wondering if I have something enabled that is somehow hiding content. I'm contacting you about the firefox settings page itself, there's supposed to be a tab on there to manage my saved payment methods. I'm just trying to add a new credit card, but the tab is no where to be found.

I've watched instructional videos on it, it's supposed to appear above History and after passwords, I believe. But it's not showing on my page. I've attached a screen shot of what I see. I've also tried searching for 'saved payment methods' etc. No luck. What do you think is going on?