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Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 4 months ago

Answered by Paul 3 months ago

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Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 7 months ago

Last reply by cdsnowdon 6 months ago

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Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (read more)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Asked by rogergr311049 6 months ago

Answered by rogergr311049 6 months ago

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Font size became tiny since yesterday

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am de… (read more)

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

Asked by ShirleySavva 2 years ago

Answered by cor-el 2 years ago

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Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (read more)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe 12 months ago

Answered by zeroknight 12 months ago

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar ta… (read more)

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Asked by Varnit Nigam 2 months ago

Last reply by Varnit Nigam 2 months ago

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Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Custom font no longer working as of Firefox Nightly update today (8th September 2023)

I use Iosevka font as my preferred custom font for websites, I really like this Firefox feature (actually one of the main reasons why I swapped from Chromium browsers), a… (read more)

I use Iosevka font as my preferred custom font for websites, I really like this Firefox feature (actually one of the main reasons why I swapped from Chromium browsers), and as of updating my Firefox Nightly to "Nightly 119.0a1 (20230908094535)" version this feature no longer works on all websites, and only seems to work on the search bar when I open a new tab.

Image 1: Settings (unchanged since previous version when this feature worked) Image 2: Search bar in new tab is using Iosevka font correctly Image 3: An example of another website where the font is not being loaded where it did in the previous version.

Thanks.

Asked by stewartsvg 1 year ago

Answered by zeroknight 1 year ago

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whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 9 months ago

Last reply by TyDraniu 9 months ago

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Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (read more)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 1 year ago

Last reply by James 1 year ago

How to disable SSL and the older TLS in Firefox?

Hi! First of all, mods, if I chose the wrong category and this had to go in "customize settings and preferences" feel free to move it :) So, for several reasons I … (read more)

Hi!

First of all, mods, if I chose the wrong category and this had to go in "customize settings and preferences" feel free to move it :)

So, for several reasons I decided to completely disable SSL and the old TLS 1.0 and 1.1. I still didn't decide if TLS 1.2 is still important or it's enough with 1.3 so for now I am leaving them both. I did this system wide, with PowerShell, following the instructions in THIS THIS article.

But then there's Firefox. I don't know if Firefox can establish SSL (or old TLS) connections despite the system "ban". But I came across THIS THIS article about how to enable TLS 1.3 in Firefox and when I went in about:config and I typed "security" I saw that there are a lot of voices with SSL and a lot more about TLS than just the security.tls.version.max mentioned in that article, so I am here to ask you what to do to be 1000% sure that all SSL and older TLS are completely disabled in Firefox, and that only TLS 1.3 is enabled.

If you have reasons to believe that disabling TLS 1.2 is not a good idea, let me know, but in THIS THIS article I've read that 1.3 is much better and it's anyway backwards compatible with 1.2 in case some server only supports 1.2, so I decided to leave only 1.3.

Thanks!

Asked by AlternativeTotal2211 5 months ago

Last reply by James 5 months ago

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Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 2 years ago

Last reply by cor-el 2 years ago

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FF Memory SURGES when accessing finance.yahoo.com/

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged… (read more)

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Asked by peter.donlevy 1 year ago

Answered by peter.donlevy 1 year ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago