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My Gmail Account recovery

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the sam… (read more)

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Archived 2 442

V143.0.1 update what's new page display is odd.

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience In addition to Cookies neces… (read more)

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience

In addition to Cookies necessary for this site to function, we’d like your permission to set some additional Cookies to better understand your browsing needs and improve your experience. Rest assured — we value your privacy. Cookie settings Firefox home

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

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Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR Firefox Privacy Notice Release Notes

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See what’s new in Firefox!

Release Notes tell you what’s new in Firefox. As always, we welcome your feedback. You can also file a bug in Bugzilla or see the system requirements of this release. 143.0.1 Firefox Release

September 19, 2025 Version 143.0.1, first offered to Release channel users on September 19, 2025 Fixed

   Fixed a tab crash experienced by some users caused by DLL injection. (Bug 1872261)
   Reference link to 143.0 release notes.

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR

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Solved Archived 2 442

Problem with copying PNG images

I'm experiencing an issue when copying PNG images only in the Firefox browser. Here's the problem: When I copy a PNG image and paste it into Photoshop or any other progra… (read more)

I'm experiencing an issue when copying PNG images only in the Firefox browser. Here's the problem: When I copy a PNG image and paste it into Photoshop or any other program, I get an image with a black background.

This didn’t happen before, but it started occurring after a few recent updates.

In other browsers, I get a “normal” PNG image with a transparent background.

Archived 1 441

I’m not getting pictures when I log into say guitar websites

I’m searching for guitars , when I used to log into say guitar before I would see pics of say Gibson guitars to look at . I’ve reset something somewhere to give me more p… (read more)

I’m searching for guitars , when I used to log into say guitar before I would see pics of say Gibson guitars to look at . I’ve reset something somewhere to give me more privacy online and inadvertently turned off the command to show pics of my search topics .

Archived 1 433

Pirvacy erosion

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training … (read more)

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training purposes. I oppose both, and have no use for Firefox if it joins those already disrespecting and monetizing user privacy in those regards. How do I a) ensure I'm getting the plain language notices of further policy updates, and b) register my dismay with Firefox for this betrayal? While you're coming up with an answer, I'll be discontinuing my monthly support for the Mozilla Foundation. I have HAD IT with the greed people ruining everything.

Archived 2 432

CTRL+Shift+P to open Private Window not working.

Windows 11 23H2 - Firefox 131.0.3 I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended… (read more)

Windows 11 23H2 - Firefox 131.0.3

I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window.

However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally.

After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command.

I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue.

Any suggestions? im at a loss.

Archived 2 432

There needs to be a way to ask for a Recommended extension to be reviewed

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing u… (read more)

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing user data, sharing data with less then trustworthy 3rd parties, using bullying tactics to get people to subscribe and so on). Many of these extensions change their privacy policies or their monetization practices after you've given them a Recommended badge and you then blissfully continue to suggest the extension after these changes.

Archived 1 432

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Archived 1 432

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (read more)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Solved Archived 12 426

mpenzie tv

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same compute… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Open 2 425

How do I turn off the pop up blocker in firefox?

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings… (read more)

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings when searched. Help please.

Archived 5 425

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Archived 5 423

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025? I am unable to find any way to change how my new tab should look when I cl… (read more)

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

I am unable to find any way to change how my new tab should look when I click + sign or new tab is opened up on browser opening or re-opening unlike Chrome.

I hate the change of position of typing from the search bar on the current new tab to the URL bar (unseen or unheard in Chrome) that Firefox implemented without considering users who would detest it.

Using Firefox 131.0.3 (64-bit)

Locked Archived 7 415

Diabling AI features in future updates?

I read online that Firefox is planning on implementing AI features. Given the track record of AI in other browsers leaking private information, bogging down connectivity,… (read more)

I read online that Firefox is planning on implementing AI features. Given the track record of AI in other browsers leaking private information, bogging down connectivity, and generally being a nuisance towards users, I was wondering if there will be opt out features in future updates? Or know of forum threads that will update with tutorials on how to turn off AI features?

If not, does anyone on this forum have recommendations for no-ai browsers?

Locked 5 414

Error messages

Snap Firefox 136.0.1 canonical 002 - 1.0 Linux mike22-ThinkCentre-M78 6.8.0-52-generic #53~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jan 15 19:18:46 UTC 2 x86_64 x86_64 x8… (read more)

Snap Firefox 136.0.1 canonical 002 - 1.0 Linux mike22-ThinkCentre-M78 6.8.0-52-generic #53~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jan 15 19:18:46 UTC 2 x86_64 x86_64 x86_64 GNU/Linux Having failed to load several time with "Display not found" Echo $DISPLAY  :0 finally loaded with the following errors $ firefox update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/gimp/2.0/help /usr/share/gimp/2.0/help none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/gimp/2.0/help" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme /usr/share/sphinx_rtd_theme none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/xubuntu-docs" because it would affect the host in "/var/lib/snapd" Gtk-Message: 11:44:12.847: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.111: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.111: Failed to load module "canberra-gtk-module" [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.115: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.115: Failed to load module "canberra-gtk-module"

snap version seems to have problem thought this might help. I am a software developer.

Archived 1 414