Firefox Support Forum

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Hello, i've recently made the switch from Chrome to Firefox. However, I am someone who enjoys playing games in their browser. And it occured to me, that firefox seemingly lags and stutters whenever i try to play a game.

The two games i have tested are Zombs Royale and Wormax IO. These are two very minimalistic games with nothing much to them. The slowest computers can handle them...

I have a GTX 1080, with 12 gb of rams. I also tested on my laptop, which has unknown specs, but 4gb of ram.

Both devices performed worse then how they would perform in chromium based browsers. I wish to stick with firefox, as i hear security is a virtue with Mozilla, and Chrome really just wants to steal your data.

I might add, that i did follow a couple steps to make my browser more secure, I didn't disable stuff like webgl, but i disabled a bunch of other settings, here is the video i followed:

https://youtu.be/xxWXLlfqNAo

I did install a few add-ons, such as Privacy Badger, uBlock Origin, HTTPS Everywhere, and nightTab(I had this on chrome, and without it i feel home sick.)

I am unsure why these problems occur, as far as i know, my computer should be able to handle this.

I cannot find any other questions related to this, and it is really odd to me. I should also mention, Firefox is also quite slow anyways, it just feels slower than chrome, so i'm unsure if it's an optimization issue or what, but this occurs on all of my computers.

I hope someone can help me thank you.

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

I need to edit a website in WebFlow. But when I log into the admin for the site, I get the attached dialog saying I need to make sure that Firefox accepts third-party cookies. I turned off the Cookies setting in Privacy-Security, but that didn't help. How do I turn off blocking third-party cookies?

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windows pc.

I am keeping trying to set up a two-step verify on my firefox account, but stuck on the last step of input the recovery code, even if I input the right recovery code, it still tells me I entered wrong code.

Hello I don't why the homepage icon got vanished  ? I can't see it ! I refreshed the browser twice Then I finally removed I installed again and got back all my preferences such as passwords + bookmarks + add ons So, no problem The icon appeared, but after two seconds it was automatically removed. Nothing I did nothing I touched . ??? It is also the Icon of history becomes inside menu in the right side not ( lonely as it was before )

I see this good browser becomes the ever worst 

You, yourselves who damaged it. Not the users

Nothing happens when I enter my gmail id and click Next in google login page. Seeing the below error message in Developer Tools -> Console.

Content Security Policy: The page’s settings blocked the loading of a resource at https://ssl.gstatic.com/accounts/static/_/js/k=gaia.gaiafe_glif.en_GB.Qmzxml1wSug.O/am=AVSKJSkBIAAAAQMAAAAACAAAHgRgEJjrDQE/d=0/excm=glif_initial_css/ed=1/rs=ABkqax2exLx40csLSt8ILw0WSxSJK2QV2g/m=sy2x,sy2w,i5dxUd,m9oV,RAnnUd,sy2y,sy2z,sy30,uu7UOe,sy31,sy32,sy33,soHxf (“script-src”).

My old laptop's motherboard crashed. I was using Firefox. I have the old hard drive. How do I get the old Firefox Bookmarks, etc. to my new Firefox? Where/ what folder is this located? What do I cut/ paste?

Thank You

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space. Cleared yahoo.com and yahoosandbox. A few days ago it was google.com causing this same absurd data message. v 94.0 on Linux

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this

Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)"

Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time

And Firefox DOES NOT, NOT EVEN 1 TIME

Hi, I would like to ask a question about one of the add-on's for Mozilla browser, it's about FVD Speed Dial. I did not save any speed dials I did have. it worked normally all day, and suddenly I cannot use it nor save my settings to import to another speed dial because it's disabled by Mozilla for security reasons I will attach a screenshot. Is there any way I can recover my speed dial? Are they located on my PC by any chance, I cannot find them in any Mozilla folders? Would be really great if you could help me with this.

Thank you. Violeta

My icon for Read Aloud has disappeared. I went to the add-ons and then to Read Aloud web site and removed it and then added it to Firefox. It goes through the process and when all done it does not show up in the bar at the top of the screen to click on. I don't know how to find it or where to look for it. I use this extension a great deal. Help me to find it and make it visible.

Lost and dumb founded,

Robert Brunthaver

Hello, i'd like to disable this function in Firefox (see image). it seems if i typed something on the text box (not history in search bar) Firefox will automatically save the text i typed. I have searched the web but i can't find the spesific options in my case, the only similar thread i find here are this https://support.mozilla.org/en-US/questions/1281693 but even there the issue aren't solved yet. Thank you!

When I looked into why it was taking so long to backup my FF profile, I realized it was because their are over 21k files my backup software has to compare.

The majority of these are in the "Storage" folder -- apparently local/offline storage for various sites.

I've already moved the cache to a non-synced location using browser.cache.disk.parent_directory and would like to do the same with "Storage".

But I can't seem to find any info on what pref would allow me to do that. Any help or suggestions would be appreciated.

I use option + mouse scroll to scroll the webpage horizontally, however Firefox use option + mouse scroll to switch page back/forward. Are there any way to disable it?

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is decreased by 10%. Same goes when I use the CTRL button to zoom with the mouse wheel.

I'm using Firefox 94.0.1 (64-bit) under Windows 10

I tried closing the browser and opening it again, restarting the computer and using Firefox in Troubleshoot Mode, but the problem persists. A search in the forum here and on google yielded no relevant results.

Anybody who's got some good advice for me? Thank you very much.