Firefox Community Forum

I've been having problems with Youtube. When I click on a video, it doesn't play and gives me the "If playback isn't starting shortly, try restarting your device.". However when I mute the audio, it just starts playing perfectly fine without the audio.

I'm having this weird issue where youtube videos will play fine as long as I don't seek the video. If I do seek a couple of times, the image will freeze but the audio continues. The subtitles also continue if enabled. Firefox Release 134.0.1--January 14, 2025 Fresh install from Flatpak. No addons installed.I have tried both on and off hardware acceleration but the issue still persists even in troubleshoot mode.But no problem with other firefox based browsers like mullvad,librewolf,zen.

Issue video: https://youtu.be/sAQKVvYRJt0?si=K78ODZALg_YAV2Dx

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open these websites. I have been a Firefox user for many years and never had this problem. I an using Windows 11 64 bit.

Please help!

Charles Simonet

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

I’m getting “'Gah. Your tab just crashed’” basically every other website I open (including this one). I don’t notice anything in common with the websites I’m visiting and it’s happening in the troubleshooting/safe mode as well. I’m using the most recent version of Firefox and am running MacOS 12.6.

Secure Connection Failed

An error occurred during a connection to utomp3.com. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

When I search on the NTP or Homepage, the sidebar/tab-bar expands on my left with the different websites search previews. When I use my mouse to click on one of the suggested sites it does not take me to the website, it goes blank. But when I use the keyboard arrows to choose a site then press enter, only then it opens the website.

Hope I made it clear enough?

Thanks,

Everytime my phone or tablet does an update, Google changes my search engine from DuckDuckGo and Firefox to itself. How can I shoot it (Google)and make it go away. I hate them . !

When Firefox opens it opens 2 additional tabs. I have not changed anything in settins. Syarted happening a few weeks ago. How can i prevent Firefox from opening2 extra tabs?

I just discovered today that when I click on a YouTube short and select open in new tab there are two sound streams playing about 3 seconds out of sync. This happened on my work machine today and on my home machine. When I switch to the Chrome browser this did not happen.

i asked this already but no answer. I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which then made a new recovery key.

I want to get rid of the spurious en-US install. -en-CA is in it's original location c:\program files\mozilla firefox

-en-US is in "C:\Users\%username%\AppData\Local\Mozilla Firefox\firefox.exe" the directory trees appear the same except en-CA has a locale.ini file that the other does not.

Does the original recovery key STILL apply to the -en-CA install or has the -en-US install's key replaced it.

And can I delete the -en-US folder with consequences?

Hiya all,

Recently got a steamdeck and after downloading Mozilla onto it I went to sign into my account, however every time I enter in the verification code to log in it brings me to a screen showing the "bad request" error. I've tried clearing cookies and that hasn't seemed to help. Any other advice? Thanks in advance!

This morning I experienced three new things, so I don't know if they are related to the latest update. 1 - My bookmarks were incomplete but I restarted and all of them appear to be restored. 2 - The shield in my toolbar related to trackers was previously always blue and sometimes I had to turn off enhanced browser tracking for websites to appear and function - as with placing orders. Now it is not blue on any site I visit. 3 - There are so many ads now on every page I visit where there were previously none yesterday. Is this related to the time change in most US States? I checked all my settings for ads and privacy and nothing has changed, but these annoying ads are now everywhere. I will add one more issue: the annoying pop up on every page asking me to sign into a google account. I have read the troubleshooting solution but it is for versions of Firefox that existed years ago. Please provide a current solution for the current version of Firefox please.